Job Description:
Position Description
The Platform Engineering Senior Engineer will be responsible for engineering, deployment, operational administration, and protection of global enterprise virtualization hosting solutions. This role supports infrastructure systems, line-of-business applications, and third-party application requirements while ensuring scalability, reliability, security, and operational excellence.
Virtualization Hosting Service Enablement
- Engineer, deploy, administer, and protect global enterprise virtualization hosting solutions.
- Architect, design, install, administer, and support virtualization platforms including:
- VMware
- OpenShift Virtualization (OSV)
- Manage the complete global technology lifecycle, including:
- Infrastructure security vulnerability patching
- Planning
- Design
- Implementation
- Maintenance
- Upgrades
- Hardware and software decommissioning
- Engineer, test, and document:
- Procedures
- Monitoring solutions
- Logging solutions
- Disaster recovery processes
- Security policies and guidelines
- Demonstrate comprehensive knowledge of hardware and software products.
- Research industry trends and best practices.
- Support large-scale global deployments of virtualization technologies.
- Support HPE Synergy/ProLiant iLO and firmware field testing.
Capacity Management
- Conduct capacity planning and forecasting across:
- Compute resources
- Virtual Machines (VMs)
- Memory
- Storage
- Network resources
- Ensure scalability and prevent resource exhaustion.
- Analyze resource utilization trends and provide recommendations for:
- Infrastructure scaling
- Consolidation
- Optimization
- Collaborate with application teams and stakeholders to understand future demand and project capacity requirements.
- Develop and maintain capacity models and reports to support strategic planning.
Automation & Operational Efficiency
- Develop automation solutions, including scripts and playbooks, for repetitive VMware and OSV tasks such as:
- Configuration changes
- VM management (including snapshot removal)
- Auditing
- Remediation
- Ticketing system integrations
- Leverage automation to efficiently deliver operational updates and changes at scale.
- Implement Site Reliability Engineering (SRE) principles and practices to improve:
- Platform stability
- Performance
- Operational efficiency
- Deploy and audit Role-Based Access Controls (RBAC).
- Manage namespaces and resource quotas, including:
- CPU
- Disk
- Storage
Observability, Monitoring, Logging & Troubleshooting
Implement and maintain comprehensive end-to-end observability solutions across VMware and OSV environments.
Integrate with tools including:
- Dynatrace
- RHACM
- Prometheus
- Grafana
Explore and implement Event-Driven Architecture (EDA) capabilities to enhance real-time monitoring and response.
Develop capabilities to:
- Detect and report abnormalities
- Identify observability blind spots
Perform deep-dive Root Cause Analysis (RCA) to rapidly identify and resolve issues throughout the global compute environment.
Identify unhealthy systems and hidden issues across global infrastructure to accelerate resolution times.
Proactively monitor: