Job Description: Position Description: Employees part of this function are responsible for building and operating IT hardware and software resources in on-prem, cloud or hybrid scenarios in support of internal customer needs. They are responsible for a wide variety of activities that operationalize cross functional teams such as capacity planning and resource optimization solutions for one-off and long-term workloads, planning, configuring and maintaining servers (including mainframes), creating virtualized environments, providing analytics services, installing and maintaining specialized tools, etc Key Responsibilities Involved in the design, operation, and maintenance of enterprise servers, including specialty mainframe systems like IBM/LPARS, high performance super computing systems, and general-purpose hybrid and cloud systems, for optimal end-user business operations. Research, design, implement and maintain complex infrastructure solutions for internal customer needs such as specialty software, data warehouses, identity access management, event frameworks, containerization and on demand scaling, etc. Design and configure secure virtualized environments aligned with enterprise architecture blueprints consisting of virtual machines, virtual networks, high speed and distributed storage systems (SAN, HDFS, SSD, etc.) Utilize existing tools or assist in engineering custom monitoring solutions to ensure systems are configured correctly, run efficiently and remain secure against potential threats. Monitor and review resources like CPU, memory, storage, and network traffic to ensure effective utilization aligned with expected parameters and to safeguard against runaway costs. Resolve bottlenecks and plan for future capacity needs based on resource usage trends. Advise enterprise architecture teams on usage trends to incorporate into future blueprints. Hardware Installation & Configuration - Define and maintain zSeries hardware components using IBM Hardware Configuration Manager (HCM, CMT (Connectivity Mapping Tool) and Hardware Configuration Definition (HCD). - Analyze and determine hardware configurations to distribute I/O across mainframes, storage systems, data centers, and Ford's worldwide Cisco ACI and FICON networks. - Program Cisco FICON switches and mainframe IOGENs to support mainframe resources and environments - Design, install, and maintain mainframe cable infrastructure, including cabling hardware into Ford's Cisco ACI and FICON fiber networks - Coordinate and plan all hardware installations and de-installations, including assembling and managing installation/de-installation teams. - Coordinate and plan all hardware microcode upgrades. Monitoring, Maintenance & Support - Monitor, track, and diagnose hardware failures across all mainframe computer systems and peripheral devices - Provide prompt problem determination and implement immediate corrective action in the event of hardware failures - Schedule and supervise hardware maintenance activities - Supervise hardware suppliers during equipment installation (placement, power installation, equipment clearance, etc.) - Provide weekend, evening, and on-call (24x7x365, pager rotation) support for hardware failures and configuration launches. - Coordinate hardware activities with other Ford's teams, including Network, Operations and Facilities. Planning & Project Coordination Coordinate changes with storage and software teams when planning and implementing new hardware and configurations Attend Facility Planning meetings and support data center transition/consolidation efforts Participate in Disaster Recovery planning and testing, and serve as technical liaison when installing equipment for D/R or consolidat