About Southend Pharmacy Southend Pharmacy is a modern 503A compounding pharmacy built on clinical precision, operational clarity, and a human-first approach. Licensed in 35+ states and focused on longevity-aligned therapeutics, we support providers and their patients with precision in compounding and transparent processes. Southend Pharmacy operates at the intersection of innovation, ambition, and clinical excellence - blending precision, clarity, and compassionate support to help providers deliver patient-centered, clinically guided care across every step of the treatment journey.
Job Summary Southend Pharmacy is seeking detail-oriented, highly organized professional who is eager to learn, brings creativity to the table, and genuinely enjoys helping people work well together. This person will serve as connective tissue across Shipping, Verification, Fulfillment, Data Entry, Customer Service, Facilities, Compounding, and Operations leadership - supporting leader-directed work through organization, communication, collaboration, and steady visibility. They will help bring people together, create materials that make the work easier to understand and reinforce new processes after launch. You'll have the support of experienced leaders who will guide your learning and development while giving you meaningful opportunities to contribute.
Key Responsibilities
- Operations partnership and administrative support: Carries out coordination needs identified by pharmacy-facing Operations leaders, including scheduling, documentation, organizing information, and general process upkeep
- Meeting preparation and coordination: Prepares materials, schedules participants, supports agenda development, attends Operations meetings, captures key decisions, and organizes next steps based on leader direction
- Project coordination and visibility: Supports established Operations projects by maintaining leader-approved plans, timelines, milestones, owners, dependencies, and status updates; keeps information current and surfaces risks or coordination needs early
- Initiative rollout and adoption support: Contributes to initiatives defined by Operations leadership by coordinating logistics and stakeholders, creating support materials, maintaining rollout plans, organizing communications, and helping teams stay aligned through implementation and reinforcement
- Creative contribution and improvement support: Contributes ideas, research, and practical suggestions within priorities established by leadership; supports leader-directed workflow improvements, automation, AI implementation, and enhancements to internal tools and team experiences
- Operational storytelling and communications: Translates established priorities, projects, performance information, and operational changes into clear, engaging presentations, infographics, announcements, newsletters, process visuals, and executive updates
- Team connection and engagement: Supports workshops, working sessions, recognition efforts, and collaborative discussions by coordinating schedules, preparing materials, and bringing the right participants together across Shipping, Verification, Fulfillment, Data Entry, Customer Service, Facilities, Compounding, and Operations leadership
- KPI and operational visibility: Helps collect, validate, organize, and present Operations KPI data; maintains dashboards, trackers, and leadership-ready summaries so teams can clearly understand progress, priorities, and upcoming needs
- Operations systems and documentation: Supports the upkeep of Operations systems and tools - including ClickUp, KPI Dashboards, LifeFile, and other platforms as needed - through routine maintenance, documentation, and data hygiene
What We Require Education
- High school diploma or equivalent - required
- Associate's degree or higher - preferred
Experience
- Minimum 2 years of experience in program coordination, project coordination, administrative operations, pharmacy operations support, or a comparable coordination role - required.
- Experience in a pharmacy setting - such as pharmacy technician work, pharmacy-focused customer service, pharmacy coordination, or a comparable role - preferred, but not required
- Experience supporting healthcare, production, fulfillment, manufacturing, or another high-volume or regulated operational environment - preferred
Technical Proficiency
- Comfort with technology and basic administrative tools, including Google Suite (Google Docs, Sheets, Slides, Google Calendar, and Gmail) - required
- Experience with Canva and Microsoft PowerPoint - strongly preferred
- Comfort using AI tools (e.g., Claude, ChatGPT) to support day-to-day work - preferred
- Experience with ClickUp, KPI Dashboards, LifeFile, or comparable systems is a plus, but not required; training on Southend systems and processes is provided
What We Offer
- Full benefits package including medical, vision, dental, 401(k) with company match, PTO, Flex days, holidays, and more!
Southend Pharmacy does not provide employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship. Equal Opportunity Employer Statement Southend Pharmacy is proud to be an Equal Opportunity Employer where we are committed to fostering a diverse and inclusive workplace. We are committed to cultivating a culture where all team members feel valued & respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other characteristics protected by applicable law.
If you have any questions or require immediate assistance or accommodations during the application or interview process, please contact us at recruiting@alliahealth.co.