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Ansafone Contact Centers

Telecommunications · United States

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About Ansafone Contact Centers

Built on 50 years, Ansafone Contact Centers is a leading contact center with omni-channel services and brand care.

Industry
Telecommunications
Company size
501-1,000 employees
Headquarters
Santa Ana, CA
Founded
1970
Company type
Privately Held

About :

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.

Our CRM Solutions, Inbound IVR and ACD applications and Outbound CTI platforms, provide clients with exceptional customer service options, answering solutions, stellar outbound telephone marketing, and near real-time reporting.

Ansafone supports clients from a variety of industries including Healthcare (HIPAA certified), Financial Services, Government, Consumer Packaged Goods, Electronics, Software, Automotive, Food, Beverage, Retail, Legal, and several other markets.

Call Us Now at 800-510-0514 for a Consultative Discussion or Quote for Answering or Call Center Services. Learn how Ansafone Contact Centers can become a seamless extension of you.

*** Answering Services, Contact Center, Outsourcing, Inbound, Outbound, Live Chat, Email, Website Response, Bilingual, and Social Media Engagement

Specialties

  • Contact Center
  • BPO
  • Inbound
  • Outbound
  • Answering Services
  • Social Media Customer Support
  • Web Forms Response
  • Live Chat
  • Email
  • Instant Messaging
  • VoC
  • Bilingual Spanish/English
  • Virtual Receptionist
  • Order Processing
  • E-commerce
  • Hospital
  • Dental
  • Enhanced Reception
  • Dispatch
  • and Franchises

Company locations

  • 145 East Columbine Ave, Santa Ana, CA 92707, US

  • 101 NE 2nd Street, Ocala, FL 34472, US

Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.

On LinkedIn

Followers
3,464
People linked to this company
503

People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.

Employer category

Other employer

Estimated from the company profile. This category has not been confirmed by the employer.