Job Title: DOCUMENT IMAGING CLERK
Employment Type: Part-Time (under 30 hours per week)
Classification: Non-Exempt
Summary
Responsible for preparing and processing incoming mail, faxes, and other documents to be scanned or imported into the imaging system. Communicates professionally and maintains accuracy and attention to detail in all tasks.
Essential Duties and Responsibilities
- Demonstrate proficiency in all areas of document preparation, including barcoding, prepping, scanning, and processing incoming mail.
- Review and analyze documents to determine the correct policy or claim number using information from multiple sources.
- Accurately enter policy or claim numbers into the computer system.
- Verify that the insured’s name on the barcode label matches the insured’s name on the document before applying the label.
- Ensure all documents are correctly sorted, prepared, and accounted for prior to scanning.
- Set up and adjust scanner settings as needed to ensure image quality.
- Handle a variety of documents properly and recognize when special handling is required.
- Communicate effectively with team members and supervisors.
- Follow all departmental processes, procedures, and workflow requirements.
- Maintain productivity standards and timelines.
- Handle phone calls professionally in accordance with company guidelines.
- Perform other duties as assigned.
Qualifications
Qualifications
- Strong attention to detail and accuracy.
- Basic computer and typing skills (minimum 40 wpm preferred).
- Ability to stay organized and handle multiple tasks.
- Reliable, self-motivated, and willing to learn.
- Able to work independently and as part of a team.
Education or Experience
- High School Diploma
- Minimum of 1 year of related experience