Castilla Orthodontics and Enhance Oral Surgery is looking for an organized, proactive, and detail-oriented Office Manager to keep our two offices running smoothly and efficiently. This role is perfect for someone who thrives in a fast-paced, collaborative environment and loves bringing structure, consistency, and positive energy to the workplace. Our systems and processes are already in place - now we need someone who can execute them flawlessly, maintain high standards, and ensure both offices operate seamlessly day-to-day.
Responsibilities:
- Oversee daily operations across two office locations, ensuring everything runs efficiently and consistently
- Execute and maintain established processes, systems, and workflows with a high level of accuracy and reliability
- Manage office logistics including supplies, vendors, facilities coordination, and workspace organization
- Serve as the go-to person for employees, helping create a positive, engaging, and well-supported office experience
- Coordinate office events, team activities, and culture-building initiatives across both locations
- Support marketing initiatives by coordinating campaigns, organizing materials, and tracking basic performance metrics
- Own inbound sales lead follow-up, ensuring timely outreach, qualification, and proper handoff to the sales team
- Maintain and update CRM systems with accurate lead tracking, notes, and follow-up activities
- Partner with leadership to support operational needs and continuously improve office efficiency
- Troubleshoot issues quickly and proactively, ensuring minimal disruption to the team
Qualifications:
- Consistent track record of execution with exceptional attention to detail and follow-through
- Strong operatons and management experience in an office environment
- Exception experience managing multiple priorities
- Highly organized with a structured, process-oriented mindset
- Comfortable supporting marketing coordination and sales lead follow-up
- Bilingual in Spanish and English preferred
- Positive, can-do attitude with a focus on creating a fun and welcoming environment
- Excellent communication and interpersonal skills
- Be a key part of creating an engaging, high-energy workplace culture
- Gain exposure to both operations and revenue-driving functions (marketing & sales)