Amphenol Custom Cable is a leading provider of connectivity solutions with a strong national presence and global distribution network. Established in 1980, the company is a trusted partner to Fortune 500 organizations and is certified to TL9000:2008 and ISO 9001:2008 standards for excellence in manufacturing and installation connectivity services. Known for its rapid response, Amphenol Custom Cable delivers custom solutions that are efficient, cost-effective, and tailored to meet diverse customer needs. The company prides itself on providing quality, precision, and high performance for a wide range of requirements.
SUMMARY
The Lead Technician is responsible for overseeing and executing the installation, termination, testing, and troubleshooting of low voltage systems including structured cabling, security and other related systems. The Technician has gained the experience, trust and ability to work with minimal guidance and supervision. Together with the Installers and Helpers, the Technician plays an active role in installing complete and workable telecommunication solutions. The Lead Technician is called upon to solve complex and difficult installation problems affecting component installation.
PRIMARY RESPONSIBILITIES
- Accept direction and critiques from Team Members in higher classifications.
- Lead and monitor installation crews and technician on job sites.
- Train team members on installation best practices, safety protocols, and quality standards.
- Install, terminate, and text low voltage cabling (Cat5e, fiber optic)
- Perform system troubleshooting, diagnostics, and repairs as needed.
- Work closely with project managers to clarify requirements and resolve issues.
- Complete and submit all paperwork (timecards, project paperwork, etc.) according to company policies and procedures.
- Use proper care on all company assets to avoid breakage, misuse, theft, etc.
- Help load and unload daily supplies and equipment on to, and off company vehicles.
- Help to maintain truck inventory and stocking.
- Attend classes and training sessions, as requested by Custom Cable management, to obtain and maintain vendor certifications.
- Provide mentorship to installation level Team Members.
- Use all tools and equipment in the manner for which intended and according to manufacturer’s instructions.
- Help maintain a neat and orderly worksite.
- Bring any issues of concern, regarding workmanship, personnel, safety etc., to the attention of the Project Foreman or to any company manager, as necessary.
- Arrive on the project site (or designated location) at the time scheduled.
Required Knowledge, Skills, and Abilities
- 5 years’ experience in low voltage installation; 2+ years in a lead or supervisory role preferred.
- Proficient in properly installing both copper and fiber optic cable.
- Ability to properly terminate copper cable (Cat5e, Cat6, etc.).
- Ability to travel 80% of the time.
- Ability to complete the tasks assigned in a timely manner.
- Ability to understand basic wiring diagrams and installation instructions.
- Ability to terminate common types of fiber optic fittings (SC, ST, LC) efficiently and to industry, manufacturer and CCI standards.
- Ability to complete Telecommunication Room build-outs including rack construction, ladder rack installation, wire management and backboard construction.
- Ability to articulate the differences and similarities in the testing requirements for the different categories of copper media (Category 5e, Category 6, etc.).
Education
- High school diploma or GED required.
- Industry certifications (BICSI) a plus. Management, or related field, or equivalent combination of education and experience.
Other Requirements:
- Valid driver’s license and clean driving record
- Ability to lift 50 lbs. and work on ladders or lifts as needed
- Strong communication, leadership and problem-solving skills.