Essential Functions & Responsibilities:
- Oversee the CTR process by reviewing excessive cash transactions, preparing and filing CTRs, and monitoring submissions for accuracy, completeness, and timeliness. Investigate and resolve CTR-related issues by researching discrepancies, adjusting filings, and addressing exceptions.
- Maintain sanctions compliance by updating SDN lists and screening systems and processing 314(a) requests within required timeframes.
- Provide internal and external member support by phone, email, and mail. Serves as a point of contact to educate and support with information related to specific duties.
- Conduct reviews of Monetary Instrument Logs and coin counting machine transactions to ensure completeness, detect unusual activity, and maintain regulatory and policy compliance.
- Review account-related risk indicators, including dormant account address changes and override reports, to identify potentially suspicious activity and ensure proper approvals.
- Support broader compliance monitoring activities related to member account maintenance and transactional reviews, including processing and tracking W8-BEN documentation.
- Support compliance operations by assisting with audits, examinations, and participating in other initiatives and projects. Maintains procedures and reports related to specific duties.
- Identify and escalate compliance concerns, suspicious activity, and control weaknesses.
- Performs other job-related duties as assigned.
Performance Measurements:
- No findings from our NCUA and internal audits.
- Maintain up to date knowledge and ensure compliance with all rules and regulations concerning job responsibilities.
- Ensure that CTR filings, OFAC screenings, and 314a requests are accurate and submitted on time.
- Perform assigned reviews and reports promptly and accurately.
- Provide informed, professional, accurate service and support to all members, employees, and law enforcement contacts.
- Consistently produce high-quality work that requires minimal corrections.
Knowledge and Skills:
Experience: One to three years of similar or related experience in a credit union or financial institution is preferred. In addition, a base knowledge of Anti-Money Laundering, Countering the Financing of Terrorism, OFAC, Fraud, and/or Compliance program is preferred.
Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school, and (3) BSA certification preferred or able to obtain BSA certification within a specified time is required.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
- Demonstrate proficiency in utilizing credit union systems, software applications, and office equipment required to perform assigned responsibilities
- Proven ability to collaborate effectively with cross-functional teams while demonstrating strong interpersonal skills.
- Capable of working independently with minimal supervision, exercising sound judgment and decision-making when needed.
- Excellent verbal and written communication skills, with a demonstrated ability to gain departmental buy-in for compliance policies and procedures.
- Highly organized, with the ability to manage and prioritize multiple complex tasks simultaneously across various levels.
- Requires critical thinking to analyze data, derive facts, and utilize independent judgment.
- Experienced in using software and tools for documentation, analysis, and research within compliance-related areas.
- Strong work ethic and desire to enhance the knowledge base, technical skills, and self-motivation.
Physical Requirements: Light lifting is required.