Description
Position Summary In need of a highly organized and detail-oriented Sales Support Representative for a growing bulk bag company to provide administrative and customer support to our Outside Sales Team. This position plays a key role in ensuring orders are processed accurately, and sales operations run efficiently. Candidates with experience in accounting, bookkeeping, auditing, or other detail-oriented are encouraged to apply. This position requires strong analytical skills, data verification, accuracy, and exceptional attention to detail. The ideal candidate will thrive in a fast-paced bullpen environment, possess excellent written and verbal communication skills, and can multitask while maintaining a high level of accuracy and professionalism. Essential Duties and Responsibilities · Provide administrative support to Outside Sales Representatives. · Process customer orders accurately and efficiently; review and validate sales data for accuracy and completeness. · verify pricing, quantities, and customer information before order entry. · Maintain accurate customer records and sales documentation. · Assist with preparing customer quotes, proposals, and sales-related correspondence. · Serve as a liaison between customers, sales representatives, warehouse personnel, and management. · Respond to customer inquiries regarding products, pricing, order status, and delivery schedules. · Monitor orders from entry through delivery to ensure customer satisfaction. · Review and validate sales data for accuracy and completeness. · Investigate and resolve discrepancies related to orders, pricing, customer information, and inventory. · Generate reports and assist with sales tracking and performance metrics. · Maintain organized files and documentation in accordance with company’s policies and procedures. · Support special projects and other administrative duties as assigned.
Requirements
Qualifications
· Previous experience in sales support, customer service, order processing, accounting, bookkeeping, auditing, data entry, or related administrative roles preferred but not required. · Strong analytical and critical thinking skills. · Exceptional mindfulness and commitment to accuracy. · Strong verbal and written communication skills with the confidence to handle customer conversations by phone, email, and in person. · Strong organizational and time-management abilities. · Ability to multitask and manage competing priorities while meeting deadlines. · Proficiency in Microsoft Office Suite, particularly Excel. · Professional demeanor and customer-focused attitude. · Ability to work independently while also contributing to a collaborative team environment. Preferred Qualifications · Associate’s or bachelor’s degree in business administration, Accounting, Finance, Marketing, or a related field but not required. · Experience reviewing financial, pricing, or inventory-related data. What We Offer · Competitive salary with commissions after successful training. · Health, dental, and vision insurance. Company paid life insurance with optional supplemental insurances. · 401(k) retirement plans · Vacation and sick time after one year and paid holidays. · Family focused and team-oriented work environment. If you are highly organized, detail-oriented, enjoy supporting a sales team, and excel in a fast-paced environment, we encourage you to apply.