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Added 4 hours ago
AS
Junior Naval Architect
AMERICAN SYSTEMS
Washington, DC
- $85,000 to $91,000 USD / year
IT REQUIRES AT LEAST 3 DAYS PER WEEK OF IN OFFICE/ON-SITE WORK
Added 6 hours ago
AS
Service Desk Technician
AMERICAN SYSTEMS
Mechanicsburg, PA
- $50,000 to $70,000 USD / year
Added 2 days ago
AS
Linux Systems Administrator I
AMERICAN SYSTEMS
Lakewood, CO
- $61,324.37 to $95,680 USD / year
- Must possess a valid state driver's license, may be required to travel between customer sites
Added 3 days ago
AS
PART TIME -Tier I Help Desk Analyst – Overnight Monitoring
AMERICAN SYSTEMS
Remote, United States
- $20 to $25 USD / hour
- Part-time
Added 3 days ago
AS
System Safety Engineer
AMERICAN SYSTEMS
Alexandria, VA
- $150,000 to $180,000 USD / year
Must have a current and active Secret Clearance, TS preferred
Added 5 days ago
AS
Database Administrator, Mid
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certifications:
Added 5 days ago
AS
Systems Administrator (Systems) III
AMERICAN SYSTEMS
Lakewood, CO
- $31,533 USD / year
Added 5 days ago
AS
Systems Engineer, Senior
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certification:
Added 5 days ago
AS
Systems Engineer, Mid
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certification:
Added 5 days ago
AS
Senior Software Quality Assurance Analyst and Tester
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certification:
Added 5 days ago
AS
Software Quality Assurance Analyst and Tester Mid
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certification:
Added 5 days ago
AS
Senior Network and Computer Systems Administrator
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certification:
Added 5 days ago
AS
Information Security Analyst Senior
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certification:
Added 5 days ago
AS
Database Administrator, Mid
AMERICAN SYSTEMS
Colorado Springs, CO
- $31,533 USD / year
Must have one or more of the following certifications:
Added 6 days ago
AS
Systems Integration Engineer | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
- $130,000 to $150,000 USD / year
Added 6 days ago
AS
Radar Engineer, Senior (Part-Time) | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Washington, DC
- $85 to $105 USD / hour
- Part-time
Added 6 days ago
AS
Mission Assurance Engineer, Senior (Part-Time) | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Washington, DC
- $75 to $95 USD / hour
- Part-time
Added 6 days ago
AS
Field Service Engineer, Lead
AMERICAN SYSTEMS
Plano, TX
- $110,000 to $176,000 USD / year
Added 6 days ago
Software Engineer, Senior | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
Added 6 days ago
Mission Operations and Weapons and Tactics -SME | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
Added 6 days ago
Data Steward and Data Analyst, Senior | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
Added 6 days ago
Cloud Architect | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
Added 6 days ago
Security and Compliance Engineer | Top Secret clearance w/SCI eligibility
AMERICAN SYSTEMS
Arlington, VA
Added 6 days ago
AS
Security Specialist (Registry)
AMERICAN SYSTEMS
Arlington, VA
- $95,000 to $115,000 USD / year
Added 6 days ago
AS
Senior Test & Evaluation Engineer
AMERICAN SYSTEMS
Alexandria, VA
- $165,000 to $200,000 USD / year

AMERICAN SYSTEMS

Service Desk Technician

Mechanicsburg, PA, United States

$50,000 to $70,000 USD / year

Apply on careers-americansystems.icims.com About employer

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Job details

Pay: $50,000 to $70,000 USD / year
Apply by: Nov 10, 2027
Experience: 1+ years' experience in a Service Desk environment
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Responsibilities

As a Service Desk Technician you will have the opportunity to do the following:

Provide first-level contact and problem resolution for all users with assigned software application problems.
Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases.
Respond to users requests for technical assistance in person, via phone or electronically.
Act as a liaison between customers and internal support staff to assure accurate problem interpretation.
Assist with installing, troubleshooting, diagnosing and resolving Window servers and other computer-related equipment problems to ensure functional operation
Receive and processing workload assignments only from the technical support division team leaders and/or supervisor through contractor lead
Inform and meeting with the technical support team daily or as required in order to discuss new workload assignments, project milestones, unanticipated delays, development/production environment issues, security changes, and system changes prior to implementation

Qualifications

1+ years' experience in a Service Desk environment
DoD 8570 Certification (Security+ CE or equivalent) required.
Secret Clearance!

Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $50,000.00/Yr. - USD $70,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status

Apply on careers-americansystems.icims.com About employer

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