TITLE: Manager, Registration REPORTS TO: Senior Director, Convention Activities
SUMMARY: Responsible for managing all registration activities.
Duties and Responsibilities:
Registration Activities
- Manage all aspects of registration for two annual meetings, Digestive Disease Week® (DDW) and Crohn’s & Colitis Congress™ (Congress), in accordance with the agreed-upon timeline.
- Prepare all details necessary to launch and run the online registration process.
- Work with the four sponsoring societies to obtain necessary data and finalize registration procedures.
- Develop and modify registration pages throughout the registration cycle.
- Oversee all registration reports, including weekly, sponsoring society, financial, and historical reports.
- Maintain the VIP and invited speaker registration database.
- Maintain exhibitor and group registration pages and records.
- Develop and maintain registration policies and procedures as needed.
- Manage all onsite registration activities at DDW and Congress.
Meeting and Administrative Activities
- Manage Freshdesk and coordinate with the department to ensure all DDW inquiries are answered in a timely manner.
- Respond to requests for information about DDW and Congress.
- Coordinate with the Marketing Department on the content and format of all DDW promotional materials, including updating the website throughout the year.
- Provide support to the VP of Meetings and Conventions and the Senior Director of Convention Activities.
- Other duties, consistent with this position, as assigned.
Qualifications:
- Five or more years of prior meeting and exposition experience.
- College degree with substantial experience in a meeting environment.
- Exceptional oral and written communication skills.
- Highly organized, with attention to detail and the ability to handle multiple projects simultaneously.
- Positive “team player” attitude and excellent interpersonal skills.
- Ability to travel.