At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Location: ALS Environmental, TBD Reports to: Eastern Region Logistics Manager About the Position: The Regional Field Services Manager will support the strategy, performance, and standardization of field services operations across multiple ALS laboratory locations in the Eastern region. This leadership role is responsible for supporting a unified, efficient and scalable logistics framework to support sample collection, pickup, and transport activities across the Eastern Region. The Regional Field Services Manager will lead the site-level teams of their regions Couriers, Field Techs, and Well Techs, ensuring consistent operational practices, optimized scheduling, compliance, and a strong focus on client service, safety, and continues improvement. The role is essential in developing a connected field services network that reduces operational waste, aligns staffing and routes, ensures full utilization of resources, and strengthens the partnership between field operations, laboratory leadership and cross-functional support of each location. Primary Objectives: * Lead, collaborate, and implement the region-wide logistics and field services strategy that improves efficiency, consistency, and quality. * Ensure standardized scheduling, routing, and operational procedures are followed across all field service teams. * Work with other Regional Field Service Managers to maintain a unified operating model that connects individual site teams into one coordinated regional service network. * Drive service excellence, on-time sample pickup performance, and overall client satisfaction. * Develop the capabilities and performance of site-level Couriers, Field Techs, and Well Techs. * Support lifecycle management of fleet resources and field sampling equipment to support regional operational excellence. Specific Responsibilities: Leadership & Oversight * Provide direct supervision, mentorship, and performance management for Couriers, Field Techs, and Well Techs across multiple ALS locations. * Build a collaborative, aligned team culture across all field service operations. * Support staffing decisions, workforce planning, and cross-site coverage strategies to meet regional needs. Operational Strategy & Standardization * Use our standardized scheduling and routing model to improve efficiency and reduce operational costs. * Ensure region-wide SOPs are followed for sample pickups, positive client site interactions, equipment use, vehicle care, and safety. * Ensure consistent execution of ALS Quality Procedures and regulatory requirements across the region. * Work with other Regional Field Service Managers to ensure seamless movement of samples and create the most efficient routes created in the Eastern region. Performance Management & Continuous Improvement * Ensure regional KPIs for productivity, sample pickup turnaround times, holding times, route utilization, and cost-per-stop. * Analyze trends and operational data to identify opportunities for optimization and waste reduction. * Ensure process improvement initiatives, including implementing new technologies or systems (scheduling platforms, ro