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Added 2 days ago
Field Sales Executive
Air Express International USA, Inc.
El Paso, TX
Added 2 days ago
Dispatch Supervisor
Air Express International USA, Inc.
Chicago, IL
Added 4 days ago
Process Excellence Manager - Airfreight Product
Air Express International USA, Inc.
Chicago, IL
Added 5 days ago
AE
Ocean Import Specialist
Air Express International USA, Inc.
Torrance, CA
- $19.03 to $25.38 USD / hour
Added 5 days ago
AE
Ocean Import Specialist
Air Express International USA, Inc.
Houston, TX
- $25.21 to $33.61 USD / hour
Added 5 days ago
AE
Airfreight Export Specialist
Air Express International USA, Inc.
Austin, TX
- $21.23 to $28.31 USD / hour
Added 5 days ago
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Ocean Import Agent
Air Express International USA, Inc.
Minneapolis, MN
- $21.32 to $28.43 USD / hour
Added 5 days ago
Customer Program Manager
Air Express International USA, Inc.
Chicago, IL
Added 5 days ago
Operational Key Account Manager
Air Express International USA, Inc.
Newark, NJ
Added 10 days ago
Key Account Operations Manager
Air Express International USA, Inc.
Detroit, MI
Added 10 days ago
Airfreight Spot Desk Manager
Air Express International USA, Inc.
Atlanta, GA
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Air Express International USA, Inc.
Atlanta, GA
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Head of Compensation, Benefits, Mobility & HR Controlling NORAM
Air Express International USA, Inc.
Atlanta, GA
Added 12 days ago
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Houston, TX
Added 12 days ago
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Warehouse Agent (Weekend Shift)
Air Express International USA, Inc.
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Airfreight Supervisor
Air Express International USA, Inc.
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Chief Financial Officer
Air Express International USA, Inc.
Newark, NJ
Added 13 days ago
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Office Administrative Assistant
Air Express International USA, Inc.
Miami, FL
- $25.21 to $33.61 USD / hour
Added 13 days ago
Strategic Sales Director
Air Express International USA, Inc.
Chicago, IL
Added 15 days ago
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Air Express International USA, Inc.
Newark, NJ
Added 15 days ago
Station Manager
Air Express International USA, Inc.
Cleveland, OH
Added 16 days ago
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Air Express International USA, Inc.
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Added 18 days ago
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Air Express International USA, Inc.
Boston, MA · Hartford, CT
Added 18 days ago
Territory Sales Manager
Air Express International USA, Inc.
Seattle, WA
Added 18 days ago
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Air Export Specialist
Air Express International USA, Inc.
Seattle, WA
- $23.26 to $31.02 USD / hour

Air Express International USA, Inc.

Dispatch Supervisor

Chicago, IL, United States

Pay Range: $68,722.50- $91,630.00+ (Based on Experience)

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Job details

Pay: Pay Range: $68,722.50- $91,630.00+ (Based on Experience)
Experience: Minimum 2–3 years of transportation experience in dispatch and/or operations supervision.
Posting language: English

Original job description

Job Title: Dispatch Supervisor Job Location: Chicago, Illinois

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the top providers of ocean freight services. More than 30,000 employees work every day to ensure the efficient movement of our customers’ shipments by air or sea. Our logistics solutions span the entire supply chain - from the factory floor to final delivery - and include a wide range of specialized transport-related services. To learn more about career opportunities at DHL, please visit: https://www.logistics.dhl/us-en/home/careers.html

We are seeking an experienced Dispatch Supervisor to lead a team of Dispatch Agents responsible for performance across P&D, drayage, and line-haul operations. This role is based at our Chicago, IL facility.

Key Responsibilities

Organize, prioritize, and allocate day-to-day operational activities.
Coach and mentor team members and implement corrective actions when needed.
Ensure comprehensive training for new employees and assign qualified personnel to support ongoing training. Maintain and update the dispatch office policy and SOP manuals.
Ensure pickup and delivery requests are dispatched promptly and professionally to drivers and vendors.
Ensure accurate and timely entry of PODs and all related pickup/delivery timestamps.
Manage driver communications, route-related issues, and call volume; escalate or adjust operational plans as appropriate.
Continuously monitor vendor performance and develop improvement plans when necessary.
Monitor transportation costs and identify opportunities for increased efficiency and cost savings.
Proactively manage and align with customer expectations.
Uphold and promote our Safety First culture at all times.

Skills & Qualifications

Minimum 2–3 years of transportation experience in dispatch and/or operations supervision.
Strong knowledge of freight forwarding operations.
Strong negotiation, administrative, and organizational skills.
Results-driven with excellent attention to detail.
Experience working in a Collective Bargaining Unit environment preferred.
Bachelor’s degree or equivalent professional experience preferred.

Pay Range: $68,722.50- $91,630.00+ (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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More about this job

Skills

Supply chain management
Lead a team
Negotiation
Organizational skills
Attention to detail

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