Company Description AespaTech offers Staffing Services to support your organization by delivering focused and timely results. Our staff is comprised of seasoned job acquisition and placement specialists, we have a proven system in place to screen, interview, evaluate and recruit qualified candidates by carefully matching consultants and client requirements.
Job Description
Role: Field Service Support Location: New Orleans, LA Job Description: -
· Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. · Windows 10 migration experience · Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office · Administration experience of MS Active Directory users & groups, policies and management concepts · Provide specialized On Call Support for hardware / software / network problem diagnosis / resolution for customer’s end users. · Having good knowledge about the features of MS office 2007/2010. · Familiar with common issues related to desktop and should possess ability to make the user understand the steps on call to help him sorting the same quickly. · Should be familiar with IP address/Host Name concept which is required to provide RDP support. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Should have help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Additional Information All your information will be kept confidential according to EEO guidelines.