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Added 56 mins ago
Documentation Specialist-Deaf Services
Advocates
Marlborough, MA
Must hold a minimum of two years of clinical experience · Must hold a valid driver's license and access to an operational and insured vehicle to travel between sites
Added 1 day ago
A
Direct Support Staff
Advocates
Medway, MA
- $18.5 USD / hour
Added 1 day ago
A
CBHC Safety and Security Aide
Advocates
Framingham, MA
- $18 to $21 USD / hour
Must have valid driver’s license and access to an operational and insured automobile
Added 2 days ago
A
Employment Program Manager
Advocates
Ashland, MA
- $22 to $25 USD / hour
Added 2 days ago
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Medication Specialist - Recovery Services
Advocates
Worcester, MA
- $18.5 USD / hour
Must hold a valid driver's license · Must have access to an operational and insured vehicle and be willing to use it to transport clients
Added 2 days ago
A
Awake Overnight Direct Support Staff
Advocates
Somerset, MA
- $18.5 USD / hour
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In Home Therapy Master’s Clinician
Advocates
Marlborough, MA
Must hold a valid drivers’ license · Must have access to an operational and insured vehicle and be willing to use it to transport members
Added 2 days ago
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Residential Skills Instructor
Advocates
Natick, MA
- $19 USD / hour
Added 2 days ago
A
Residential Skills Instructor
Advocates
Natick, MA
- $19 USD / hour
Added 2 days ago
A
Direct Support Staff - Developmental Services
Advocates
Northbridge, MA
- $18.5 USD / hour
Added 6 days ago
Residential Program Manager - Developmental Services
Advocates
Dorchester, MA
Added 6 days ago
A
Direct Service Worker
Advocates
Newton, MA
- $18.5 USD / hour
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients
Added 6 days ago
A
Direct Service Worker
Advocates
Newton, MA
- $18.5 USD / hour
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients
Added 6 days ago
Clinical Program Manager/Registered Behavior Technician
Advocates
Natick, MA
Must have strong computer knowledge · Must hold a valid drivers’ license
Added 7 days ago
A
Senior Case Manager - Day Supports
Advocates
Plainville, MA
- $21 USD / hour
Must have ability to communicate effectively in writing · Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned
Added 7 days ago
A
Skills Instructor - Day Supports
Advocates
Plainville, MA
- $18.5 USD / hour
Added 7 days ago
A
Medication Specialist - Recovery Services
Advocates
Worcester, MA
- $18.5 USD / hour
Must hold a valid driver's license · Must have access to an operational and insured vehicle and be willing to use it to transport clients
Added 7 days ago
A
Direct Support Staff
Advocates
Norfolk, MA
- $18.5 USD / hour
Added 7 days ago
A
Awake Overnight Direct Support Staff
Advocates
Franklin, MA
- $18.5 USD / hour
Added 7 days ago
A
Direct Support Staff - Developmental Services
Advocates
W. Boylston, MA
- $18.5 USD / hour
Added 7 days ago
A
Mobile Outreach Specialist-Female Only
Advocates
Canton, MA
- $21.5 USD / hour
Must have excellent interpersonal skills and ability to work as part of a team · Must hold a valid drivers’ license
Added 7 days ago
A
Awake Overnight Direct Service Worker-Female Only
Advocates
Worcester, MA
- $18.25 USD / hour
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients
Added 7 days ago
A
Direct Support Staff - Developmental Services
Advocates
Framingham, MA
- $18.5 USD / hour
Added 7 days ago
A
Awake Overnight Direct Support Staff - Developmental Services
Advocates
Franklin, MA
- $18.5 USD / hour
Added 8 days ago
A
Awake Overnight Direct Support Staff - Developmental Services
Advocates
Hopkinton, MA
- $18.5 USD / hour

Advocates

Documentation Specialist-Deaf Services

Marlborough, MA, United States

Salary: $22.00-$23.00

Apply on careers-advocatesinc.icims.com About employer

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Job details

Pay: Salary: $22.00-$23.00
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Salary: $22.00-$23.00

Schedule: Monday-Friday

The Documentation Specialist for Deaf Services will be responsible for liaison support, training, consultation, and oversight regarding service line/Deaf Services administrative needs and clinical records. The Documentation Specialist will ensure compliance with paperwork timelines, guidelines, federal and state agency standards, including DDS, DMH, ABI, MCB, and ensures all documents are signed off by the relevant teams. The Documentation Specialist will also develop and implement trainings to support high quality paperwork standards across Deaf Services including trainings for ACES and iCentrix. The documentation specialist will support the Deaf Services Clinical Director and team with coordinating communication access, administrative tasks and event planning supports.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required High School Diploma/GED

Responsibilities

Ensure the people we serve have treatment plans that meet DDS, DMH, ABI, and MCB
Review all paperwork, recordkeeping, and electronic health records in HCSIS, iCentrix, and ACES. Ensure standards are met, timelines are followed, and clinical work is reflected.
Meet regularly with the Clinical Director, Assistant Director of Program Operations, and Clinicians to review all paperwork and administrative tasks.
Ensure charts are maintained, completed, and upheld to BH Residential standards and/or DS Residential Standards. Provide oversight to ensure all charts have necessary annual documents and relevant updates.
Maintain tracking and notification system to facilitate timely documentation and administrative task completion.
Develop and conduct ongoing training with staff to promote high quality paperwork standards.
Provide high-level administrative support to the Clinical Director and Deaf Services leadership team.
Support the Deaf Services Team by coordinating Communication Access requests and cancellations through USked.
Coordinate meetings, trainings, events, and appointments, including scheduling, preparation of materials, and logistical arrangements.
Collaborate with BH Res administrative staff and other agency departments to support daily operations and special projects.
Provide consultation regarding Deaf culture, accessibility, and communication best practices.
Attend and actively participate in supervision and staff meetings.
Ensure that clients are treated with dignity and respect in accordance with Advocates Human Rights Policy.
Perform all duties in accordance with the agency’s policies and procedures.
Adhere to all principles related to the Advocates Way.

Qualifications

BA/BS in related field and 2 years of experience; or H.S. Diploma/GED and 4 years related experience.
Must hold a minimum of two years of clinical experience. Experience with DMH MSDP and Rehab Options, preferred.
ASL Fluency required. Deaf Individuals and Native Signers preferred.
Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
Must hold a valid driver's license and access to an operational and insured vehicle to travel between sites.
Excellent verbal and written communication skills.
Excellent computer skills.
Ability to thrive in an independent role while offering and receiving team support.
Intuitive, person-centered, supportive approach

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

Apply on careers-advocatesinc.icims.com About employer

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