Description Location: Spring Hope, NC
Reports To: Warehouse Manager
FLSA status: Hourly/Non-exempt
Work Schedule: Monday - Friday Days
Position Summary We are seeking an organized, detail-oriented Outbound Shipping Scheduler to coordinate outgoing shipments from our Spring Hope facility. This is primarily an office-based administrative position focused on scheduling carrier pickups, processing shipping paperwork, entering shipment information into computer systems, and coordinating shipment details with warehouse personnel and freight carriers. This is not a forklift operator or material-handling position. Candidates must have verifiable experience processing outbound shipments using a computer and shipping or inventory management systems.
Essential Duties and Responsibilities:
- Schedule and coordinate outgoing shipments and carrier pickups with UPS, XPO, and other freight carriers.
- Prepare and process shipping documents, including bills of lading, shipping labels, and related paperwork.
- Enter shipment information accurately into computer systems and shipping or inventory management software.
- Verify shipment information, order details, quantities, and documentation for accuracy.
- Communicate with warehouse personnel and carriers to coordinate pickup times and resolve shipping issues.
- Track scheduled shipments and help ensure orders are ready for pickup as planned.
- Maintain accurate shipping records and documentation.
- Occasionally verify shipment information in the shipping area and coordinate with warehouse personnel.
- Follow all company quality, safety, housekeeping, and work rules.
- Perform other duties as assigned.
Required Knowledge, Skills, and Abilities
- Strong computer skills and experience using shipping, inventory, or order-processing systems.
- Ability to schedule shipments, process shipping paperwork, and manage multiple tasks and deadlines.
- Strong attention to detail and accuracy.
- Basic math skills.
- Good communication and organizational skills.
- Ability to work independently and coordinate effectively with warehouse personnel and outside carriers.
Required Education and Experience
- High school diploma, GED, or equivalent experience.
- Previous experience as an outbound shipping clerk, shipping coordinator, or shipping scheduler.
- Verifiable experience processing outbound shipments using a computer and a shipping or inventory management system is required.
Physical DemandsThis position is primarily office-based, with occasional walking into the shipping area to verify shipment information or coordinate with warehouse personnel. The employee must be able to move throughout the facility as needed and comply with applicable safety requirements. Work Environment:The employee will spend most of their time in the shipping area and shipping office. This facility is relatively quiet, with most noises generated by forklifts. The warehouse will experience varying temperatures, seasonally, throughout the year. The facility can be hot during the summer months and cold in the winter months. Safety glasses should be worn in this facility.