Hi, we’re Actabl. We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality.
We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.
Our Valued Behaviors:
Start with People : We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing. Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality. Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together. Demand Integrity : Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization. Delight the Customer : We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted. Champion Innovation : We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. Make it Happen : We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.
You’re excited about this opportunity because you will:
You will oversee a defined portion of the end-to-end receivables process, ensuring timely invoicing, collections, and cash flow optimization across the brands and customer accounts your team supports. You will lead and mentor a group of accounts receivable professionals, collaborate with finance peers and cross-functional stakeholders, and implement best practices to enhance financial performance.
Typical Functions:
Lead a team of Accounts Receivable (A/R) professionals in producing accurate and timely customer invoices. Direct line management over this team, including coaching, performance management, and development. Audit customer invoices to ensure they are correct, adhere to company policies, and comply with contract terms and accounting standards. Ensure collections procedures are followed and maintained to achieve Days Sales Outstanding (DSO) goals. Share best practices across the team. Oversee the application of cash receipts and posting within your area of responsibility. Actively reconcile payments and resolve discrepancies in a timely manner. Conduct monthly sales tax classification audits in the ERP and work with the accounting team to reconcile sales tax charges monthly. Collaborate with the sales and customer experience teams to resolve customer billing escalations. Monitor accounts for credit risk, escalate concerns to A/R leadership, and carry out aligned mitigation plans. Escalate accounts for reserve consideration to A/R leadership and the accounting team, providing supporting detail on balance, aging, and collection activity. Establish and nurture strong relationships with customers to address billing inquiries proactively and facilitate prompt payments. Ensure ticket queues are maintained per A/R SLAs, as applicable. Monitor your team’s workload, ticket volume, and receipts activity to allocate work effectively, and cross-train team members to ensure consistent coverage and continuity. Partner with finance peers, including accounting and other finance teams, to align on priorities, resolve cross-functional items, and ensure accurate and timely financial results. Assist with A/R process documentation and system workflow initiatives as directed by A/R leadership. Support daily, weekly, monthly, and quarterly reporting. Explore and apply AI tools in your day-to-day work, finding new ways to simplify tasks, accelerate outcomes, and elevate your effectiveness. Unpacking What We’re Looking For
We’re excited about you because you have:
Proven track record of progressive experience in accounts receivable roles at recurring revenue and/or subscription-based businesses is required. Must have prior experience in a supervisory or managerial capacity. Knowledge of GAAP accounting and advanced proficiency in accounts receivable processes is required. Degree in Accounting, Finance, Business, Economics, Math or a related field is a plus. Proficiency in using Excel and advanced accounting software is required (ERP and/or Accounts Receivable software systems; knowledge of Sage Intacct strongly desired). Must be familiar with the Gmail Suite of tools and the Microsoft Office Suite. You apply strong critical thinking when working with AI-generated output. You know how to check for accuracy, identify bias or gaps, and validate results before relying on them. You use AI responsibly, with a basic understanding of security, privacy, and ethical data-handling considerations, and you know how to keep sensitive information safe when using AI tools.
Key Competencies:
Strong communication (written and verbal), negotiation, interpersonal, and managerial skills. Problem-solving and attention to detail. Mentorship and conflict resolution. Cross-department collaboration. Adaptability and ability to manage shifting priorities and workloads. We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!
Work Environment:
For candidates located in the Denver metro area : this is a hybrid position and will be part of our Denver office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. For candidates located outside of the Denver Metro Area : this position has been approved for a remote location outside of Denver, allowing for flexibility in work location. Candidates must have access to a consistent and reliable internet connection.
Actabl Around the World:
We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team. Preview Your Team Member Experience
Total Rewards At-a-Glance:
All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment: Health & Wellness Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents Employer-paid life & AD&D, short-term disability & long-term disability Discounted pet insurance plans through Wishbone Employee Assistance Program (EAP) services available to employees & their dependents On-site gym available for free use at Denver office Financial Wellbeing Competitive base salary with bonus structure Healthcare spending accounts with employer contributions 401(k) plan with an employer match of up to 4% Flexibility & Time Off Unlimited discretionary time off hours to be used when needed 10 observed US federal holidays throughout the year Winter recess for all Actabl employees between December 24th-January 2nd 12 weeks of parental leave for both birthing & non-birthing parents Ready to Check-in to Your Next Role? If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today! Candidate AI Usage Policy We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples. Accommodation Requests We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at people-team@actabl.com . We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed! A Secure Candidate Experience All official emails and messages regarding opportunities at Actabl will come from our actabl.com email domain. Please be wary of communications from similar domains that may contain misspellings or slight variations. These could be attempts at phishing or impersonation. Actabl will never ask you for sensitive personal information during the hiring process such as social security numbers, banking information or other personal details. Our Nondiscrimination Promise Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
