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Added 2 hours ago
AO
Front Desk Representative - Front Office - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $17.5 USD / hour
- Full-time
Added 1 day ago
AO
Intern - Marketing (Summer 2027)
AC Ocean Walk LLC
Atlantic City, NJ
- $18 USD / hour
Added 2 days ago
AO
Casino Banker - Casino Cashiering - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $21 USD / hour
- Full-time
Added 4 days ago
AO
Restaurant Shift Manager - Zhen Bang & Noodle
AC Ocean Walk LLC
Atlantic City, NJ
- $50,000 USD / year
Added 6 days ago
AO
In Room Dining Server- Room Service- Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $11.79 USD / hour
- Full-time
Added 9 days ago
AO
Manager Box Office- Box Office- Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $53,500 to $69,600 USD / year
- Full-time
Added 9 days ago
AO
Rooms Controller - Front Office- Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $19 USD / hour
- Full-time
Added 9 days ago
AO
Assistant Executive Steward- Stewarding- Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $53,500 to $69,600 USD / year
- Full-time
Added 14 days ago
AO
Table Games Dealer - Part Time / Swing Shift
AC Ocean Walk LLC
Atlantic City, NJ
- Part-time
Added 14 days ago
Santa Supervisor - Santa's Hideaway Adventure (Seasonal)
AC Ocean Walk LLC
Atlantic City, NJ
Added 14 days ago
AO
Marketing Operations Rep - Loyalty- Part Time (Swing/Late Nights)
AC Ocean Walk LLC
Atlantic City, NJ
- $17 USD / hour
- Part-time
Added 14 days ago
Santa Greeter (Costumed) - Santa's Hideaway Adventure (Seasonal)
AC Ocean Walk LLC
Atlantic City, NJ
Added 14 days ago
Santa Photographer - Santa's Hideaway Adventure (Seasonal)
AC Ocean Walk LLC
Atlantic City, NJ
Added 14 days ago
AO
Assistant Shift Manager - Slot Operations - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $57,000 to $69,600 USD / year
- Full-time
Added 14 days ago
AO
Slot Technician - Slot Operations - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $22.5 USD / hour
- Full-time
Added 14 days ago
AO
Slot Supervisor - Slot Operations - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $53,000 to $60,500 USD / year
- Full-time
Added 14 days ago
AO
Table Games Supervisor (Floorperson) - Part Time (Saturdays)
AC Ocean Walk LLC
Atlantic City, NJ
- $28.75 USD / hour
- Part-time
Added 14 days ago
AO
Banquet Server B-list - On Call
AC Ocean Walk LLC
Atlantic City, NJ
- $12.3 USD / hour
Added 14 days ago
AO
Operations Performance Analyst - Finance - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $53,500 to $69,600 USD / year
- Full-time
Added 14 days ago
AO
Entertainment Technician - On Call
AC Ocean Walk LLC
Atlantic City, NJ
- $40 USD / hour
Added 14 days ago
AO
Shift Manager - In Room Dining (Available to work both SWING & GRAVE Shift)
AC Ocean Walk LLC
Atlantic City, NJ
- $46,500 to $60,500 USD / year
Added 14 days ago
AO
Tech II -Finance Tech Operations- Casino Cashiering- Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $19.47 USD / hour
- Full-time
Added 14 days ago
AO
Compensation Specialist - Human Resources - Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $46,500 to $60,500 USD / year
- Full-time
Added 14 days ago
AO
Box Office Supervisor-Full Time
AC Ocean Walk LLC
Atlantic City, NJ
- $49,000 USD / year
- Full-time
Added 14 days ago
AO
Employee Relations Specialist- Human Resources
AC Ocean Walk LLC
Atlantic City, NJ
- $53,500 to $69,600 USD / year

AC Ocean Walk LLC

Box Office Supervisor-Full Time

Atlantic City, NJ, United States

$49,000 USD / year · Full-time

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Job details

Pay: $49,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 3, 2026

Original job description

About the Role

The Box Office Supervisor manages the daily ticket selling operations, building each show in the Ticketmaster system and box office staff including ushers. The Box Office Supervisor is also a liaison who represents Ocean Casino Resort for all outside artist agencies and management.

Position Responsibilities

Works closely with the Senior Manager Marketing Operations, Manager Entertainment Production and Director of Entertainment to push ticket sales, assist with seat labeling and promote shows
Must be able to set-up and block all shows for the property in a timely matter
Oversee all ticketing requests (holds, comps, media requests)
Able to pull requested reports when need by management
Works closely with Ticketmaster to build new seating layouts
Conducts new hire interviews
Oversees all ticketing details for headliners and production shows
Handles all payroll for box office staff
Assist retail and comp guests with ticket distribution
Must be able to build and reclass all shows on the Ticketmaster system
Must be able to schedule box office staff and ushers for each show
Must be able to provide positive and constructive coaching to all staff
Must be able to handle customer issues and inquiries
Must be able to manage/understand ticketing holds, group sales, consignment pulls and general Ticketmaster requests
Must be able to reconcile box office and show settlements s
Provide accounting with all necessary documents, reports, receipts and remaining complimentary tickets after every show
Create and distribute property-wide fact sheets and departmental show recaps

Essential Functions

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
Ability to work under pressure in a fast-paced environment with multiple priorities.
Must be able to stand for an entire shift and be able to move throughout the hotel area
Must be able to work holidays, weekends and flexible shift hours
Must have ability to sit and work from a computer for extended periods
Must have manual dexterity to allow for inputting of data into computer software and be capable of viewing computer monitors for extended periods of time

Requirements

Ability to effectively communicate in English (Read, Write, Speak & Understand)
Excellent with Microsoft Office Applications: Word, Excel, and Outlook
Excellent communication skills
Must be able to lift/push pull up to 20 pounds
Minimum of three (3) years of experience in box office management or supervision
Must be willing to continuously learn updated program through Ticketmaster
Must have strong knowledge of leading ticketing software applications (e.g. Ticketmaster). Knowledge of other ticketing applications is a plus. .

Benefits

Free meal on shift
Training & Development
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k,)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off
Free Parking
Pay Rate: $49,000 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.

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More about this job

Skills

Sales
Payroll
Coaching
Cope with pressure
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Communication skills
Office administration

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