Open jobs in the United States

Save this search

Added 4 days ago
Caregiver - Cabin Creek
A Special Touch In Home Care
Cabin Creek, WV
Added 12 days ago
AS
Full-Time Weekday Caregiver Opportunity Guaranteed 30 Hours | Monday–Friday | Day Shift Only
A Special Touch In Home Care
South Charleston, WV
- Full-time
Added 18 days ago
Experienced Scheduling Coordinator
A Special Touch In Home Care
South Charleston, WV
Added 20 days ago
Now Hiring: Caregivers for Weekend & Evening shifts
A Special Touch In Home Care
Poca, WV
Added 20 days ago
Caregiver Needed- Nightshift in Sissonville, WV
A Special Touch In Home Care
Sissonville, WV
Added 20 days ago
Caregiver - Nitro, WV
A Special Touch In Home Care
Nitro, WV
Added 20 days ago
Caregiver needed in Poca, WV
A Special Touch In Home Care
Poca, WV
Added 20 days ago
Caregiver - weekend shifts in Charleston
A Special Touch In Home Care
Charleston, WV
Added 20 days ago
Caregivers Wanted – Hearts Required, Experience Optional!
A Special Touch In Home Care
South Charleston, WV
Added 20 days ago
Caregiver - Sissonville Area
A Special Touch In Home Care
Sissonville, WV
Added 20 days ago
Ignite your healthcare career! Become a Caregiver!
A Special Touch In Home Care
South Charleston, WV
Added 20 days ago
Caregiver -Days, Evenings and Weekends
A Special Touch In Home Care
South Charleston, WV
Added 20 days ago
Caregiver - St. Albans
A Special Touch In Home Care
St. Albans, WV
Added 20 days ago
Caregiver - Montgomery #32530
A Special Touch In Home Care
Montgomery, WV
Added 20 days ago
Caregiver - Elkview, WV Area - Immediate Opening
A Special Touch In Home Care
Elkview, WV
Added 20 days ago
Caregiver - Charleston
A Special Touch In Home Care
Charleston, WV
Added 20 days ago
Caregiver Dunbar
A Special Touch In Home Care
Dunbar, WV
Added 20 days ago
Caregiver Cross Lanes #32518
A Special Touch In Home Care
Cross Lanes, WV
Added 20 days ago
Ignite your healthcare career! Become a Caregiver!
A Special Touch In Home Care
Charleston, WV
Added 20 days ago
Caregiver - Charleston and Surrounding Areas
A Special Touch In Home Care
Charleston, WV
Added 20 days ago
Caregivers needed - Belle, WV
A Special Touch In Home Care
Belle, WV
Added 20 days ago
Caregivers needed - Hurricane WV
A Special Touch In Home Care
Hurricane, WV
Added 20 days ago
AS
Part Time Caregiver Flexible hours!
A Special Touch In Home Care
Charleston, WV
- Part-time
Added 20 days ago
Now Hiring Caregivers (Winfield, WV)
A Special Touch In Home Care
Winfield, WV
Added 20 days ago
Caregiver/CNA - Mongomery/Smithers Area
A Special Touch In Home Care
Mongomery, WV

A Special Touch In Home Care

Experienced Scheduling Coordinator

South Charleston, WV, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English

Original job description

Home care scheduler

South Charleston, WV

We are looking for a Home Care Scheduler to help manage our Senior Care agency! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating client services.

Teamwork and a burning desire to make sure we serve our elderly clients in the best possible way are essential attributes we look for and will help you be successful in the position.

As the Scheduler, your main responsibilities are to match clients’ requested shifts with caregivers’ personalities and skills, and to maintain the highest levels of client satisfaction and caregiver relations.

HOURS: 8:30am-4:30pm Monday-Friday

Pay based on experience

RESPONSIBILITIES:

Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

Use web-based scheduling software (Wellsky formerly known as ClearCare) as the basis for all scheduling.
Create and maintain schedules in software system.
Update software system with client and caregiver notes as needed.
Research and brainstorm solutions to service problems, complaints, and scheduling gaps.
Follow-up on client and caregiver issues to make sure they are resolved.
Staff clients’ requests, matching the needs and preferences of the clients with the skills and personalities of the caregivers.
Participate in determining hiring needs to maintain proper staffing levels to ensure proper coverage for all clients.
Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
Share after hours on-call duties to resolve evening and weekend scheduling issues.
Work toward continuous quality improvement.
Stay current with changing technology, including software programs.
Communicate effectively with clients and their families, caregivers, office staff, managers, and the public.
Uphold, support, and promote all company policies and procedures
Adhere to all HIPAA regulations

QUALIFICATIONS

Prior home care scheduling experience preferred
Must be well organized and show great attention to detail
Proficient with computer use and software applications
Multi-tasker and customer service-oriented
Excellent time management skills
Ability to speak and write English professionally.
Warm telephone manner.
Excellent customer service skills.
Positive attitude with compassion and patience.

Apply About employer

More about this job

Skills

Scheduling
Research
Attention to detail
Customer service
Time management
Write English

Report this job