45Drives Solution Architect Please apply here:https://protocase.bamboohr.com/careers/421 Position Information - Position Title: Solution Architect - Department: Technical Service - Company: 45Drives - Location: Wilmington, North Carolina - Work Arrangement: On-site - Employment Type: Full-Time, Permanent - Shift: Monday to Friday, 9:00 AM - 5:00 PM, with occasional evening customer calls and weekend support as required - Level: Intermediate Compensation $71,120-$134,250 USD total annual compensation , including base salary and performance incentives. Placement within the range depends on experience, technical expertise, and demonstrated capabilities. About the Role As a Solution Architect at 45Drives , you'll work directly with enterprise customers to understand their technical challenges and design storage and infrastructure solutions that solve real business problems. You'll partner closely with our Sales, Engineering, and RandD teams throughout the customer journeyfrom initial discovery and solution design through implementation planning. You'll help customers understand complex technical concepts, demonstrate how our solutions can address their needs, and provide trusted technical guidance throughout the sales process. This is a customer-facing technical role that combines enterprise infrastructure, solution design, problem-solving, and technical consulting . If you enjoy understanding how technology works, talking with customers, and finding practical solutions to complex technical problems, this could be a great fit. You don't need to check every box. We're interested in people with strong backgrounds in enterprise infrastructure, systems, storage, virtualization, or related technologies who can communicate effectively with customers. Experience in a traditional "Solution Architect" role is not required if you have the technical foundation and customer-facing skills to succeed. What You'll Do - Meet with customers to understand business objectives, technical requirements, and long-term goals. - Conduct technical discovery sessions to identify customer challenges and solution requirements. - Design enterprise storage and infrastructure solutions tailored to customer environments. - Deliver technical presentations, workshops, and live product demonstrations. - Develop technical scopes of work, solution architectures, implementation recommendations, and supporting documentation. - Partner with Sales Account Managers throughout the sales cycle to ensure customer success. - Translate complex technical concepts into clear business value for customers. - Collaborate with Engineering and RandD by sharing customer feedback, market trends, and product improvement opportunities. - Review solution designs and proposals to ensure alignment with customer requirements and architectural best practices. - Support implementation planning and provide technical guidance throughout the customer journey. - Promote open-source technologies and architectural best practices through customer education and internal knowledge sharing. - Participate in continuous improvement initiatives that enhance customer experience and organizational success. What You Need (Required Qualifications) []{style="text-decoratio "}