Assistant Restaurant Manager (Salaried, Multi-Unit) – 322 BBQ & Hill Donut Co. Location: Mullica Hill, NJ (regular travel to Wilmington, DE)
About Us
Where Smoke Meets Sweet - slow-smoked BBQ, house-made brioche donuts, and brunch. We need a full-time, flexible Assistant Manager who can lead at the store and support across locations.
Must Haves
• FOH & BOH competence across floor, expo, BBQ line, donuts/brunch, and systems.
• Hands-on leader who leads by example; team player with clear communication.
• Experience required in restaurant leadership (2+ years preferred).
• Financial mindset: understands labor %, COGS, inventory, and reads a P&L.
- Able/willing to travel between Mullica Hill & Wilmington; valid license & reliable transportation.
- Nights/weekends/holidays as needed.
Responsibilities (Expanded)
• Operations & Shift Leadership: run floor & kitchen, pre-shifts, station assignments, cash/deposits, POS audits, expedite to keep pace.
• People Leadership (Hire • Manage • Fire): recruit, hire, coach, document, and, when necessary, separate per policy; build a respectful, high-accountability culture.
• Training & Culture: onboard and cross-train (BBQ line, expo, donuts/brunch); model hospitality, cleanliness, urgency.
• Quality, Food Safety & Cleanliness: line/taste checks, temp logs, allergen protocols, sanitation; inspection-ready always.
• Inventory & Purchasing: set pars, prep lists, counts, waste logs; order/receive/rotate (FIFO); resolve vendor issues quickly.
• Guest Experience: table touches, recover service issues fast; ensure accurate menus/signage and strong merchandising.
• Catering & Events: coordinate pack-outs, delivery timing, and on-site setup; hit dispatch windows.
• Financial & Profitability (Cost Control)
• Own labor targets: write schedules to labor %, adjust in shift, manage breaks and deployment.
• Control COGS: enforce portions/recipes, track yields, log waste, tighten modifiers/voids/discounts.
• Manage inventory cycle: accurate counts, invoice reconciliation, variance follow-up.
• Drive sales mix: boost attachment rate on sides/desserts/drinks, promote LTOs, and upsell catering.
• Report & act: daily manager log; weekly flash P&L with corrective actions.