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RN Clinical Review Nurse I
Elevance Health
Indianapolis, IN · Chandler, AZ · Wilmington, DE · Atlanta, GA · Louisville, KY · St. Louis, MO · Mason, OH · Seven Fields, PA · Providence, RI · Grand Prairie, TX
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added just now
Medical Management Nurse
Elevance Health
Metairie, LA
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
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Health Coach
Elevance Health
Los Angeles, CA · Denver, CO · Atlanta, GA · Las Vegas, NV
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
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Customer Care Representative I - Bilingual (US)
Elevance Health
United States
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least…
Added 1 min ago
Risk & Organizational Safety Manager
Hall County
Gainesville, GA
Reporting to the Assistant Director of Human Resources, the Risk and Organizational Safety Manager (ROSM) administers a comprehensive risk management program, which includes planning,…
Added 4 mins ago
PC
Affordable Housing Compliance Manager - Washington, DC Metro
Pratum Companies
Gaithersburg, MD
- $70,000 to $80,000 USD / year
A multifamily housing compliance manager ensures that affordable housing properties adhere to federal, state and local regulations. This includes monitoring tenant eligibility, verifying…
Added 4 mins ago
PC
Affordable Housing Compliance Manager - Washington, DC Metro
Pratum Companies
Gaithersburg, MD
- $70,000 to $75,000 USD / year
A multifamily housing compliance manager ensures that affordable housing properties adhere to federal, state and local regulations. This includes monitoring tenant eligibility, verifying…
Added 5 mins ago
Distribution Center Manager
United Carolina Beverages & Caffey Distributing Company
Charlotte, NC
The primary responsibility of the Distribution Center Manager is to provide overall leadership for warehouse and delivery operations, ensuring safe, efficient, and compliant execution…
Added 5 mins ago
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Employment Specialist/Job Coaching (B)
Triangle
Malden, MA
- Up to $25 USD / hour
Reports To: Site Manager/ Assistant Site Manager
Added 5 mins ago
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HR Manager
GPAC
Mason City, IA
- $100,000 to $125,000 USD / year
The HR Manager will be responsible for leading and supporting human resources activities across multiple manufacturing locations. This position will serve as a strategic and hands-on HR…
Added 5 mins ago
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HR Manager
GPAC
Webster City, IA
- $100,000 to $125,000 USD / year
The HR Manager will be responsible for leading and supporting human resources activities across multiple manufacturing locations. This position will serve as a strategic and hands-on HR…
Added 5 mins ago
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HR Manager
GPAC
Cedar Falls, IA
- $100,000 to $125,000 USD / year
The HR Manager will be responsible for leading and supporting human resources activities across multiple manufacturing locations. This position will serve as a strategic and hands-on HR…
Added 7 mins ago
Senior Manager, Performance & Enablement
World Wide Technology Holding, LLC
Remote, United States
Experience with workforce enablement, onboarding, learning, or organizational capability programs.
Added 8 mins ago
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Area 2-Reclamation Enforcement Supervisor
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Buchanan, VA
- $80,000 to $90,000 USD / year
Under the direction of the Reclamation Program Manager Area Supervisor, this position provides direct leadership and supervision to field inspection staff responsible for monitoring mining…
Added 8 mins ago
Captain: Virginia Correctional Center for Women #01143
Dept of Corr - Central Admin
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…institutional policies, operating practices, procedures, and inmate programs. Progressive security working experience within the Virginia Department of Corrections. Experience in the…
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Senior Manager AI Model Validation
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Risk & Organizational Safety Manager
Hall County
Gainesville, GA
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PLANNING MANAGER
City of Surprise
Surprise, AZ
…environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life…
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Quality Control Manager (QCM) - Havertown, PA
Sheakley Workforce Staffing
Philadelphia, PA
- From $63 USD / hour
The Quality Control Manager will lead the project QC program, coordinate inspections and testing, manage the three-phase control process, track deficiencies and corrective actions, and…
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Added 14 mins ago
Assistant Vice Chancellor, Research Business Operations
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…world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and…
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Partner with the Deputy Program Manager / IOC Lead to drive accelerated IOC readiness, implementation sequencing, milestone achievement, and issue resolution.
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Entry Level Phlebotomist
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…and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center…
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zTrip ATX

Driver Relations Manager

Austin, TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Driver Relations Manager Empower Drivers. Strengthen Retention. Build a Culture of Success. At zTrip, our drivers are more than transportation professionals, they're the foundation of our business. Their experience, satisfaction, and success directly influence the quality of service we provide and the growth of our organization. We're looking for a dedicated Driver Relations Manager to serve as a key advocate for our driver workforce and help create an environment where drivers feel supported, engaged, and positioned for long-term success. In this role, you'll work closely with drivers, operations leaders, recruiters, and trainers to enhance the overall driver experience, improve retention, and foster a culture built on communication, accountability, and mutual respect. If you enjoy helping people succeed, solving challenges, and building strong professional relationships, this is an opportunity to make a meaningful impact. Benefits & Perks

Competitive Salary
Medical, Dental, Vision, and Life Insurance
401(k) with Company Match
Paid Time Off (PTO)
Paid Holidays
Monday-Friday Schedule
Career Development Opportunities
Professional Training Programs
Supportive Leadership Team
Stable, Growing Organization
Opportunity to Directly Influence Employee Satisfaction and Retention

Position Overview As the Driver Relations Manager, you will serve as the primary point of contact for driver support, engagement, and retention initiatives. Your focus will be on building positive relationships, addressing concerns, improving communication, and helping drivers achieve success throughout their career with zTrip. You will play an important role in strengthening driver morale, reducing turnover, supporting onboarding efforts, and helping operational teams maintain a productive and engaged workforce.

Key Responsibilities of a Driver Relations Manager:

Driver Support & Employee Relations

Build strong working relationships with drivers across the organization
Serve as a trusted resource for driver questions, concerns, and workplace issues
Provide guidance and support to help drivers overcome challenges and remain successful
Facilitate constructive communication between drivers and operational leadership
Address concerns promptly while maintaining professionalism and confidentiality
Promote a positive and respectful work environment

Driver Retention & Engagement

Develop initiatives focused on improving driver satisfaction and retention
Conduct regular driver outreach and follow-up meetings
Gather feedback through surveys, conversations, and engagement programs
Identify trends affecting morale and recommend solutions
Coordinate driver recognition and appreciation programs
Support efforts that improve workforce stability and long-term retention

Onboarding & Driver Integration

Assist new drivers throughout the onboarding process
Help create a welcoming and supportive introduction to the organization
Ensure drivers understand company expectations, policies, and operational procedures
Partner with recruiting and training teams to improve the onboarding experience
Monitor early-stage driver success and provide additional support when needed
Encourage strong engagement during the first stages of employment

Performance Coaching & Development

Coach drivers on professional expectations, customer service standards, and operational best practices
Provide performance feedback and development guidance
Assist with action plans designed to improve performance and accountability
Connect drivers with training resources and development opportunities
Recognize individual accomplishments and milestones
Encourage continuous growth and professional advancement

Workforce Communication

Coordinate driver meetings, informational sessions, and engagement activities
Deliver important operational updates and company communications
Maintain accurate driver records and documentation
Support leadership with workforce-related projects and initiatives
Ensure consistent communication between departments and drivers
Foster transparency and open dialogue throughout the organization

Reporting & Program Management

Track retention, engagement, and workforce participation metrics
Analyze trends related to driver turnover and satisfaction
Prepare reports and recommendations for leadership
Monitor the effectiveness of driver support programs
Recommend process improvements that enhance the employee experience
Support company initiatives focused on workforce development and operational excellence

Qualifications of a Driver Relations Manager:

Preferred Experience

Experience in employee relations, workforce management, transportation operations, human resources, recruiting, customer service, or a related field
Exceptional interpersonal and relationship-building skills
Strong communication and conflict-resolution abilities
Experience coaching, mentoring, or supporting employees in a professional setting
Ability to manage multiple priorities in a fast-paced environment
Strong organizational and problem-solving skills
Proficiency in Microsoft Office and business management software
Professional, positive, and service-oriented mindset
Ability to handle sensitive information with discretion and confidentiality

Core Competencies

Employee Relations
Driver Retention Strategies
Workforce Engagement
Coaching & Development
Conflict Resolution
Communication & Relationship Management
Performance Support
Employee Advocacy
Organizational Effectiveness
Team Collaboration
Problem Solving
Professionalism & Accountability

What Success Looks Like as a Driver Relations Manager:

As a Driver Relations Manager, you will:

Build trust and credibility with drivers throughout the organization
Increase driver retention and overall workforce satisfaction
Improve communication between drivers and operational leadership
Support successful onboarding and integration of new drivers
Help resolve concerns before they negatively impact performance or retention
Strengthen driver engagement through proactive outreach and support
Create programs that promote loyalty, professionalism, and career growth
Contribute to a positive workplace culture that supports operational success

Why Join zTrip? At zTrip, we believe that taking care of our drivers is key to delivering exceptional service. As a Driver Relations Manager, you'll have the opportunity to influence the employee experience, strengthen workforce engagement, and help build a culture where drivers feel respected, supported, and empowered to succeed. Your work will directly impact retention, service quality, and the long-term growth of our organization. Apply Today Join zTrip as a Driver Relations Manager and help create an environment where drivers can thrive. If you're passionate about employee engagement, relationship-building, workforce development, and helping people succeed, we encourage you to apply today. Support Drivers. Build Relationships. Drive Success.

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More about this job

Skills

Communication skills
Onboarding
Employee relations
Leadership
Confidentiality
Recruitment
Coaching
Customer service
Provide performance feedback
Documentation
Reporting
Program management
Relationship building
Conflict resolution
Problem solving
Microsoft Office
Collaboration

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