Jobs in the United States

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Added 1 min ago
C
Human Resources Manager
Catapult
Mebane, NC
- $80,000 to $95,000 USD / year
Monthly early-morning shift support (approximately 3:30 a.m.) to engage with third-shift employees, with schedule adjustments provided as appropriate
Added 2 mins ago
K&
Electrical Division Manager
Kimmel & Associates
Richmond, VA
- $190,000 to $235,000 USD / year
Our client is seeking an experienced Electrical Division Manager to lead its Richmond-area division and take full ownership of its financial and operational performance. This individual…
Added 2 mins ago
Field Manager
ISI Design and Installation Solutions, INC.
Panama City Beach, FL
The Field Manager is responsible for overseeing all field operations to ensure that projects are executed safely, efficiently, and to the highest quality standards. This role manages field…
Added 2 mins ago
AC
Human Resource Manager
Aston Carter
Sylmar, CA
- $110,000 to $150,000 USD / year
Seeking a Human Resource Manager to represent a high-impact HR leadership requisition responsible for both the strategic direction and day-to-day execution of Human Resources. The HR…
Added 3 mins ago
Director, Emergency Management and Preparedness
Chemonics International Inc
Remote, United States
The Director, Emergency Management and Preparedness, [California], leads Chemonics' market development, client engagement, and strategic positioning across the state's emergency management…
Added 3 mins ago
Finance Manager, R&D Consolidations
Gilead Sciences, Inc.
CA
The Finance Manager will develop, execute, and continuously improve processes that support accurate and timely close activities, effective forecast and budget cycles, and high-quality…
Added 3 mins ago
Fabrication Machine Operator-1
Wayne Fueling Systems LLC
Austin, TX
…Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands,…
Added 4 mins ago
Human Resources Generalist
University System of Georgia
GA
Partner with HRBPs and assigned campus clients to identify, develop, and implement programs and initiatives that support departmental objectives while providing frontline HR customer…
Added 4 mins ago
Contracts Manager
Baker Construction
Charlotte, NC
…be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you’ll be integral to building the…
Added 4 mins ago
Leadership Giving Officer, Athletics
University of New Hampshire Foundation
United States
…they will also collaborate with many colleagues across the Development team and University Advancement. Beyond personal outreach and interactions, they will coordinate strategic…
Added 4 mins ago
Business Development Sr. Manager
Advanced Micro Devices, Inc
San Francisco, CA
The Business Development Senior Manager entails responsibilities for working with ODM(s) to develop business and marketing strategies that compliment AMD’s initiatives; as well as enabling…
Added 6 mins ago
V
Partner Marketing Programs Manager
Versapay
Remote, United States
- $120,000 to $140,000 USD / year
We're looking for a Partner Marketing Programs Manager to help us get more out of these relationships.
Added 6 mins ago
House Attendant
AC Hotels by Marriott Honolulu
Honolulu, HI
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 6 mins ago
Client Relationship Manager
Hubbell Incorporated
St. Louis, MO
Client Relationship Manager (hybrid- St. Louis, MO)
Added 7 mins ago
Product Support Engineer
Zscaler
Remote, United States
We are looking for a Product Support Engineer to join our team. This is a Remote role, reporting to the Senior Manager, Customer Support in the Product Support department. At Zscaler, our…
Added 7 mins ago
SI
IT Specialist, IS-2210-11
Smithsonian Institution
Cambridge, MA
- $84,579 to $109,959 USD / year
…astrophysics research to space-based research, the engineering and development of major scientific instrumentation for space launch and use in large ground-based facilities, and research…
Added 7 mins ago
Front-End Lead Software Engineer
Ford
Dearborn, MI · Dearborn
…engineering, application architecture, API design, and responsive UI development. Working closely with product managers, designers, and front-end and back-end architects, the Lead Engineer…
Added 7 mins ago
Security Supervisor
Pacific Science Center
Seattle, WA
Provide daily supervision, coaching, performance feedback, and professional development opportunities for security personnel.
Added 7 mins ago
Client Success Manager, Financial Services
INTEGRATION APPLIANCE, INC.
Remote, United States
The Client Success Manager, Financial Services is an individual contributor on Intapp’s Client Success Financial Services Industry team. Rather than owning a book of business, you will…
Added 7 mins ago
Manager, Brand Planning, GO
GPS Consumer Direct, Inc.
Remote, United States
Partner with merchandise planning, commercial planning, and pricing to validate commercial plan strategy, hindsight promotions, and guide future strategy
Added 8 mins ago
Associate Client Services Manager
at Acosta
Bentonville, AR
The Associate Client Services Manager is responsible for partnering with assigned clients to develop sales and execution plans for retail operations at the store level. Builds and maintains…
Added 9 mins ago
OFE Manager | TWC
Mechanical Solutions Inc.
Pampa, TX
…construction process. From project concept, through inception and development and into the project completion and occupancy, TW Constructors manages and supports all aspects of the project…
Added 9 mins ago
VDC Engineer | Vision
Mechanical Solutions Inc.
O'Fallon, MO
…to client satisfaction have established them as a reliable partner in the…
Added 9 mins ago
VDC Manager| Vision
Mechanical Solutions Inc.
O'Fallon, MO
…to client satisfaction have established them as a reliable partner in the…
Added 9 mins ago
Y
Sr Mgr, Strategy & Market Planning
Yum!
Plano, TX
- $150,840 to $159,220 USD / year
The Senior Manager, Franchise Performance plays a critical role in shaping the long-term health, profitability, and growth potential of the KFC U.S. franchise system. This role leads the…

Zscaler

Product Support Engineer

Remote, United States

$104,000 - $130,000 USD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $104,000 - $130,000 USD
Posting language: English
Posted: Nov 12, 2026

Original job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Product Support Engineer to join our team. This is a Remote role, reporting to the Senior Manager, Customer Support in the Product Support department. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

What you’ll do (Role Expectations)

• Provide first line phone/email consultation to independently debug complex security/network problems

• Partner with Engineering and assist customers with testing or troubleshooting

• Document detailed entries for incident resolutions in the technical support database to ensure solutions are actionable for customers and the internal team

• Help develop ongoing training programs for the department and mentor other engineers on advanced troubleshooting, debugging, and case management skills

• Understand product direction and customer use cases to provide input on product and code changes through all points of the product cycle

Who You Are (Success Profile)

• You are a problem-solver who is energized by finding solutions to complex technical challenges and delivering high-impact outcomes.

• You are customer-obsessed, building deep empathy for enterprise customer needs and anchoring every action in solving real-world issues.

• You act like an owner with a strong bias for action, taking full accountability for case resolution and team skill development.

• You are a high-trust collaborator who works effectively with engineering partners and mentors peers to elevate team performance.

• You are resilient and adaptable, maintaining composure and clear focus when managing high-pressure customer escalations.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

• U.S. citizenship required for this position due to the nature of the customers assigned to this role

• 3+ years of experience troubleshooting SSL, SAML, HTTP, and TCP/IP, with extensive experience analyzing packet captures and HAR traces to resolve connectivity, application, and network performance issues

• Detailed working knowledge of web-based security and network infrastructure, Security Proxies, such as NGFW, IPS, SSL/IPSec VPNs, DLP, SD-WAN, GRE tunnels, IP SLA monitoring, and Firewalls

• Experience handling escalations with enterprise customers and stakeholders

What Will Make You Stand Out (Preferred Qualifications)

• Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency

• Background in Internet and Security technologies such as SWG, Sandboxing, PAC files, API, SCIM, and ESXi

• Vendor certification such as CCNP, CompTIA Security+, or equivalent

• Hands-on experience with at least one public cloud platform (AWS, Azure, or GCP)

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$104,000 - $130,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Jobs in the United States