Jobs in the United States

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Added just now
Manager, Quality & Controls-Annuities
Pacific Life Insurance Company
Charlotte, NC
As a Manager of Quality, Corrections, and Controls you’ll move Pacific Life, and your career, forward by leading an independent quality function supporting annuity Processing, Service, and…
Added just now
SG
Electrical Apprentice (56285)
SEER GROUP
Lynnwood, WA
- $22 to $27 USD / hour
Must have a high school diploma or equivalent, age 18 or older, reliable transportation, valid driver’s license and hand tools · Must have electrical trainee card
Added 1 min ago
CO
Communications Specialist
City of Farmington (MN)
Farmington, MN
- $73,486.4 to $100,006.4 USD / year
…Under the direction of the Communications & Public Affairs Manager, this role produces photography, video, and edited media; manages social media content; updates the City website; develops…
Added 1 min ago
Event Technician, Audio Visual -Westin Rancho Mirage
Encore Global
Rancho Mirage, CA
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 1 min ago
AH
RN Case Manager - Part-Time
Arkansas Hospice, Inc.
Monticello, AR
- Part-time
Paid time off (PTO) program to total up to 208 hours a year
Added 1 min ago
Service Production Supervisor
Rivian
Franklin, TN
…vehicle meets Rivian's exacting standards and is returned to the customer on schedule. Analyze key performance indicators (KPIs) like technician productivity and shop efficiency to make…
Added 1 min ago
LG
Program Manager
LinTech Global
Durham, NC
- $120,000 to $160,000 USD / year
Dexian Government Solutions is recruiting for a Program Manager to support our proposal effort at the U.S. Environmental Protection Agency (EPA) in Research Triangle Park, NC and…
Added 1 min ago
VI
Retail General Manager, Williamsburg
Vuori, Inc
Brooklyn, NY
- $94,000 to $115,000 USD / year
The role of Retail General Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful…
Added 1 min ago
Program Manager - Portland Solar For All
Energy Trust of Oregon
Portland, OR
Position: Program Manager – Portland Solar Access Program
Added 2 mins ago
AH
EAP Hybrid Clinician - Full-time Campo, CA
Acentra Health, LLC
Campo, CA
- $82,600 to $103,250 USD / year
- Full-time
Acentra seeks an Employee Assistance Program (EAP) Hybrid - Clinician - in Campo CA (Licensed in California) to join our growing team.
Added 2 mins ago
PD
Domestic Scheduling Case Manager
Planet Depos LLC
Remote, United States
- $25 USD / hour
Must have previous remote work experience · Must have a team-spirited, positive personality
Added 2 mins ago
Urban/Assistant Planner (FT - Hybrid)
CSG Consultants
Irvine, CA
Accordingly, employees assigned to positions requiring business-related driving must possess and maintain a valid driver's license
Added 2 mins ago
Payroll Client Advisor
Auris Partners, LLC
Remote, United States
Must live in area relative to job posting location
Added 3 mins ago
BH
Subassembly Operator (7:00am - 7:00pm)
Baxter Healthcare Corporation
Marion, NC
- $21.6 USD / hour
…team means employees get additional training from their direct manager and peers when…
Added 3 mins ago
Sr Principal Engineer
Baxter Healthcare Corporation
Cleveland, MS
Lead the Cleveland site's Lean Energy Management Program and identify opportunities to optimize energy consumption and utility system performance.
Added 3 mins ago
FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
NEW CASTLE, PA
- Full-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 3 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
NAMPA, ID · Nampa, ID
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 3 mins ago
MT
Transit Services Manager
Marin Transit
San Rafael, CA
- $145,000 to $165,000 USD / year
The RoleThe Transit Services Manager is a newly created management role at the center of the decisions that shape daily transit in Marin County. The Manager leads fixed-route and Marin…
Added 3 mins ago
Oil Change Shop Manager - Shop#3113 - 1950 S Main St
Driven Brands Shared Services LLC
Bellefontaine, OH
Must have reliable transportation to and from the shop · Must have basic computer operating skills
Added 3 mins ago
Oil Change Assistant Manager - Shop#3113 - 1950 S Main St
Driven Brands Shared Services LLC
Bellefontaine, OH
In this role, you’ll support the Shop Manager with daily operations, team development, and fast, friendly customer experience. You’ll step in as Manager on Duty when needed, helping the…
Added 3 mins ago
Host
Arbor Day Foundation
Nebraska City, NE
Have good customer contact. You will greet guests as they enter, take reservations, give menus, answer questions, and direct guests to their seats. Engage customers' satisfaction with…
Added 3 mins ago
HL
Key Carrier
Homegoods LLC
Columbia, SC
- $14.75 to $15.25 USD / hour
Key Carriers must have open availability, including nights and weekends
Added 3 mins ago
Assistant Store Manager
The TJX Companies Inc
Saratoga Springs, NY
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 4 mins ago
Sr Manager, Software Development, Ads AI Core Services
Amazon Advertising LLC
New York, NY
As a Sr Manager, Software Development, you will assemble and lead a team of engineers to solve challenging technical and business problems. You are a customer-obsessed technical leader with…
Added 4 mins ago
Produce Clerk
Festival Foods
Oshkosh, WI
As a Produce Clerk, you will play a vital role in maintaining stock levels, providing exceptional customer service, and upholding our high standards of care. Your responsibilies will…

Zscaler

Customer Service Associate, Provisioning

Remote, United States

$104,000 - $130,000 USD

Apply on job-boards.greenhouse.io About employer

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Job details

Pay: $104,000 - $130,000 USD
Experience: 2+ years of customer service facing experience
Posting language: English
Posted: Sep 25, 2026

Original job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Customer Service Associate, Provisioning to join our team. This is a Remote role, reporting to the Senior Manager, Technical Support Engineering in the Support department. The Customer Service Associate helps deliver secure and reliable Zscaler services for U.S. Public Sector and Federal customers. This role handles provisioning requests and related service changes across approved systems and controlled environments. The associate verifies request details and authorization, performs change control in accordance with documented procedures and customer entitlements, and maintains clear records so each request is accurate, auditable, and completed with appropriate communication.

What you’ll do (Role Expectations)

Review provisioning requests for completeness, authorization, customer and tenant details, requested services, and required approvals
Create, configure, update, and, where authorized, decommission customer or internal tenants and services using approved provisioning systems
Apply service entitlements, feature enablements, tenant settings, and account or cloud identifiers in accordance with documented procedures
Validate changes after completion and document the work, approvals, exceptions, and relevant identifiers in the system of record
Follow applicable Federal security, access-control, data-handling, and compliance requirements when working in controlled environments

Who You Are (Success Profile)

You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
U.S. citizenship is required for this position due to the nature of the assigned customer base
Strong analytical and problem-solving skills with proven ability to conduct thorough research
2+ years of customer service facing experience
Strong oral and written communication skills, with ability to communicate complex subject matter to leadership, peers and customers
Track record of documenting and executing change control

What Will Make You Stand Out (Preferred Qualifications)

Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$104,000 - $130,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Jobs in the United States