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Added 6 mins ago
Technical Support Engineer (CS)
Jobgether
Remote, United States
The Technical Support Engineer will play a key role in helping enterprise customers successfully adopt and operate a platform that connects AI agents and human users with business systems…
Added 10 mins ago
Engineering Manager - Property Management
TheGuarantors
New York, NY
…integrations and data sync, and the services and APIs that downstream product teams rely on for leasing, renewals, and operational…
Added 13 mins ago
Software Verification Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for an outstanding Software Verification Engineer for our Linux Drivers group. You'll closely work with NVIDIA Driver developers, verification teams, and performance…
Added 13 mins ago
Senior Software Engineer, AI Networking
NVIDIA Corporation
TX · CA · Austin, TX · Santa Clara, CA · Austin · Santa Clara
We are seeking an outstanding Software Engineer to join our US-based networking software team. As a technical leader, you will lead the transformation of AI networking systems. You will…
Added 17 mins ago
G
QA/QC Supervisor-Midland
GPAC
Midland, TX
- $110,000 to $130,000 USD / year
Oversee incoming, in-process, and final product inspections.
Added 17 mins ago
G
QA/QC Supervisor-Manufacturing
GPAC
Midland, TX
- $110,000 to $130,000 USD / year
Oversee incoming, in-process, and final product inspections.
Added 17 mins ago
G
QA/QC Supervisor-Midland
GPAC
Odessa, TX
- $110,000 to $130,000 USD / year
Oversee incoming, in-process, and final product inspections.
Added 17 mins ago
G
QA/QC Supervisor-Midland
GPAC
Odessa, TX
- $110,000 to $130,000 USD / year
Oversee incoming, in-process, and final product inspections.
Added 17 mins ago
G
QA/QC Supervisor-Midland
GPAC
Odessa, TX
- $110,000 to $130,000 USD / year
Oversee incoming, in-process, and final product inspections.
Added 17 mins ago
NIKE, Inc. Innovation Underfoot Systems Engineer Graduate Internship
Nike
Beaverton, OR
…and pushing the limits of what’s possible. As a Cushioning Engineer Intern, you will support the development of new performance based cushioning systems that result in growth opportunities…
Added 19 mins ago
Front End Web Applications Developer (Mid-Level) (5664)
SMX
Juneau, AK
SMX is currently looking for a highly motivated Software Engineer - Front End Web Applications to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 19 mins ago
Front End Web Applications Developer (Junior) (5660)
SMX
Juneau, AK
SMX is currently looking for a highly motivated Software Engineer - Front End Web Application s to contribute to the design, build, support, and implementation of the Budget and Spend (BAS)…
Added 19 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Juneau, AK
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 19 mins ago
Associate Software Engineer
Highmark Health
Juneau, AK
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 19 mins ago
Director - Customer Response Engineering
Trellix
Juneau, AK
Partner with Technical Support, Customer Success, Product Management, and Engineering so issues reach the right engineer fast and customer feedback reaches the roadmap.
Added 27 mins ago
UA
FIRE PROTECTION SPECIALIST
U.S. Air Force Academy
Air Force Academy, CO
- $76,650 to $99,650 USD / year
This position is Centrally Managed by the CIVIL ENGINEER Career Field, PCS cost will be paid IAW JTR and Air Force Regulation, DNRP is NOT authorized.
Added 31 mins ago
O
Principal Backend Developer - Clinical Applications
Oracle
Jefferson City, MO
- $114,600 to $234,600 USD / year
…platform. We are seeking a highly skilled Principal Software Engineer to join our Clinical Applications Engineering team focused on modernizing provider workflows, inbox management, and…
Added 37 mins ago
Senior Staff Software Engineer, Android & IoT
Jobgether
Remote, United States
This is a senior technical leadership opportunity for an experienced software engineer to shape the architecture and evolution of products that support large-scale connected device…
Added 37 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
The incumbent serves as a Director in Product Engineering Services. The incumbent serves as the Platform Engineering Lead for systems within their portfolio and is responsible for…
Added 40 mins ago
BO
General Engineer - Banknote Development, Quality, and Manufacturing
Bureau of Engraving and Printing
Washington, DC · Fort Worth, TX
- $81,186 to $111,087 USD / year
…the Deputy Director - Chief Operating Officer. As a General Engineer - Banknote Development, Quality, and Manufacturing, you will apply mechanical, electrical, industrial engineering or…
Added 51 mins ago
Senior Staff Optical Engineer, Geo
Google
Mountain View, CA
Organizational capacity to maintain a portfolio of metrology and design capabilities for ongoing product experimentation and engagement.
Added 56 mins ago
JW
Senior Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $120,840 USD / year
Senior Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for a Senior Application Engineer - Aerospace for our Turners Falls, MA…
Added 56 mins ago
Manufacturing Engineer 3 - 31037
Huntington Ingalls Industries
Pocasset, MA
Senior Manufacturing Engineer – Unmanned Underwater Vehicles (UUVs)
Added 56 mins ago
JW
Application Engineer-Electrical
Judd Wire Inc.
Turners Falls, MA
- $99,867.9 USD / year
Application Engineer - Electrical Description Judd Wire Inc., a Sumitomo Electric Group company, is looking for an Application Engineer - Electrical for our Turners Falls, MA office. This…
Added 56 mins ago
Engineer V
General Atomics
Acton, MA
…Technology Products’ Systems Engineering Directorate for a Project Engineer to lead engineering and development of cutting-edge GA-EMS products and technologies. This position directly…

Closed listing

Zoom

Technical Support Engineer

Denver, CO, United States

$31.44 - $76.29

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $31.44 - $76.29
Posting language: English
Posted: Oct 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

Immigration sponsorship is not available for this position

What You Can Expect

While on Zoom's Tier 2 Technical Support team, you'll provide elevated technical support and assistance to Zoom's commercial and consumer customers. As a Zoom Technical Support Engineer, you'll ensure our customers' success with Zoom products and services, and deliver happiness with every customer engagement. This is a hybrid position that requires on-site presence 2 days per week at our Denver, CO office. Remote arrangements are not available for this role.

About the Team

The Technical Support Engineering team plays a crucial role in improving the customer experience within Zoom. We build internal and external relationships, resolve technical issues, and act as dedicated technical support for customers. We provide our customers with technical guidance and resources to successfully utilize our solutions, effectively manage internal processes and procedures, actively collaborate with other internal teams and departments, and quickly adapt to changes with our rapidly growing product suite.

Responsibilities

Own and resolve inbound support cases and calls within our Tier 2 integrations domain, including API troubleshooting, calendar sync issues, and data mismatches across connected platforms.
Meet individual goals and metrics that drive organizational success, including case volume, resolution rates, and customer satisfaction scores.
Communicate promptly and consistently with customers, prioritizing urgent requests and maintaining timely follow-ups with customers, team members, and engineers.
Maintain proficiency with Zoom Workplace products, features, troubleshooting tools, and best practices.
Stay flexible and available for after-hours or on-call coverage when needed.

What We're Looking For

3+ years in a Technical Support role, owning cases end-to-end in a customer-facing environment.
Extensive experience supporting or managing externally integrated applications, such as Salesforce, HubSpot, or Marketo.
Technical expertise with REST APIs, including hands-on familiarity reading payloads and tracing calls using tools like Postman or SOAP UI, and/or Single Sign-On solutions.
Experience with Identity Management support, such as Okta SSO, Google SSO, or SCIM Provisioning.
Previous experience integrating and supporting calendar services, like Microsoft Office 365 or Google Calendar.
Able to manage a high volume of cases, calls, and chats in a fast-moving, team-oriented environment.
Strong communication skills and comfort engaging customers directly, paired with the adaptability to thrive in a fast-moving team.

Salary Range or On Target Earnings:

$31.44 - $76.29

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

This is a non-exempt position and is eligible for overtime pay in accordance with applicable federal, state, and local law. The annualized range is $65,400.00 - $158,700.00.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/04/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

About employer

More about this job

Skills

Technical support
Customer experience
Zoom
Adapt to change
Troubleshooting
Customer service
Prioritization
Salesforce
HubSpot
Marketo
API development
Postman
Microsoft Office
Google Calendar
Communication skills
Adaptability

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