Jobs in the United States

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Estimator - Service
RK Industries, LLC
Denver, CO
- $90,000 to $108,000 USD / year
Clarify scope with General Contractor and Engineer.
Added 1 min ago
Data Analytics Engineer
Citibank, N.A.
United States
The Data Analytics Engineer is a hands-on technical role within the Data Analytics team, responsible for designing, building, and optimizing scalable data pipelines, data transformation…
Added 2 mins ago
Embedded Software Engineer
Lightmatter
Boston, MA
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…
Added 2 mins ago
Associate Director, Practice Builder
Default Brand
Billings, MT
Added 2 mins ago
Technical Program Manager III, Corporate Development Finance
Amazon.com Services LLC
Seattle, WA
…and what it's worth, IMS is where they get the answer. IMS data feeds directly into Amazon's financial statements and supports real-time investment decisions, so accuracy and timeliness are…
Added 2 mins ago
RFID Store Design/Operations Engineer, RFID Program Management
Amazon Development Center U.S., Inc.
Seattle, WA
…seeks an innovative, solutions-oriented, and process-minded engineer to lead a program that works directly with customers, and between product, engineering, and operations teams, to define…
Added 2 mins ago
Information Systems Security Engineer (ISSE)
KGS LLC
Arlington, VA
We are seeking a Senior Information Systems Security Engineer (ISSE) to raise the security bar for a portfolio of classified national security systems. You will work backward from mission…
Added 2 mins ago
A
Electrical Engineer
Actalent
Dahlgren, VA
- $80,000 to $100,000 USD / year
Job Title: Electrical EngineerJob DescriptionWe are seeking an entry-level Electrical Engineer to join our team, supporting the B Department at the NSWC Dahlgren Division. This position is…
Added 2 mins ago
Structural Drafter
Fenton, MI
…for prefabricated modular steel buildings. Projects include data center and industrial utility buildings, mechanical and electrical equipment enclosures, pump houses, and other industrial…
Added 2 mins ago
A
Field Service Engineer
Actalent
Phoenix, AZ
- $25 to $33 USD / hour
We are looking for a skilled Field Service Engineer to support our AMHS Operations Team. This position is responsible for maintaining, troubleshooting, and repairing Automated Material…
Added 2 mins ago
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Reliability Engineer
Actalent
Broomfield, CO
- $150,000 to $225,000 USD / year
Job Title: Reliability EngineerJob DescriptionAs a Reliability Engineer, you will take ownership of system-level reliability for highly complex, multi-disciplinary hardware systems. You…
Added 2 mins ago
Assistant Project Manager
Mortenson
Edinburg, TX · McAllen, TX
o Direct responsibilities and guide Field Engineer(s) and Project Engineer(s)
Added 3 mins ago
Sr AWS Cloud Engineer- Remote
Ingram Micro Inc
Remote, United States
A Senior AWS Cloud Project Engineer is responsible for designing, implementing, and delivering AWS-based cloud solutions that align with client needs and organizational objectives. This…
Added 4 mins ago
Full Stack .NET Developer
Quartz
Madison, WI
Quartz is seeking a Software Engineer with hands-on .NET and C# development experience to build, enhance, and support secure, scalable applications. You will apply your existing development…
Added 4 mins ago
IG
Electrical Engineer
Insight Global
De Soto, KS
- From $85 USD / hour
Insight Global’s data center client is seeking a Electrical Engineer who will act as the technical authority across electrical systems, partnering closely with construction leads and design…
Added 4 mins ago
IG
AI Developer
Insight Global
Irving, TX
- From $68 USD / hour
Ability to troubleshoot agent orchestration, tool execution, data retrieval, permissions, integrations, and production failures.
Added 4 mins ago
IG
Secret/TS Senior Data Engineer
Insight Global
Alexandria, VA
- From $98 USD / hour
5–8+ years of experience in data engineering, data integration, or database development, with increasing responsibility.
Added 4 mins ago
IG
Electrical Engineer (Sustaining / Validation)
Insight Global
San Mateo, CA
- From $58 USD / hour
Experience analyzing field, production, or reliability data
Added 4 mins ago
MP
Refining Operator Trainee
Marathon Petroleum Corporation
St Paul Park, MN
- $36.48 to $53.09 USD / hour
Conduct periodic equipment monitoring rounds, making required adjustments, conduct product sampling, and complete electronic data entries.
Added 4 mins ago
Reliability Engineer I - Hardware / Electrical
Medtronic
Mounds View, MN
…growth and cross-functional collaboration as we work together to engineer the…
Added 4 mins ago
Principal Marketer Specialist
Medtronic
Mounds View, MN
Added 4 mins ago
Senior Reliability Engineer
Medtronic
Mounds View, MN
The Senior Reliability Engineer will support key technical activities within the Electrophysiology Therapies (EPT) Defibrillation Solutions (DS) Post Market Quality organization. This role…
Added 4 mins ago
Project Coordinator III
Medtronic
Mounds View, MN
Gather, review, track, and compile data and information for reports and departmental documentation.
Added 4 mins ago
Sr Principal Electrical Engineer
Medtronic
Mounds View, MN
…Denervation (formally CRDN) business is looking for a Lead Electrical Engineer motivated engineer to be part of a high-performing team that is revolutionizing the design and development of…
Added 4 mins ago
Team Lead IV-2nd Shift
Medtronic
Brooklyn Center, MN
…growth and cross functional collaboration as we work together to engineer the…

Zoom

Technical Support Engineer

Denver, CO, United States

$31.44 - $76.29

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Job details

Pay: $31.44 - $76.29
Posting language: English
Posted: Oct 22, 2026

Original job description

Immigration sponsorship is not available for this position

What You Can Expect

While on Zoom's Tier 2 Technical Support team, you'll provide elevated technical support and assistance to Zoom's commercial and consumer customers. As a Zoom Technical Support Engineer, you'll ensure our customers' success with Zoom products and services, and deliver happiness with every customer engagement. This is a hybrid position that requires on-site presence 2 days per week at our Denver, CO office. Remote arrangements are not available for this role.

About the Team

The Technical Support Engineering team plays a crucial role in improving the customer experience within Zoom. We build internal and external relationships, resolve technical issues, and act as dedicated technical support for customers. We provide our customers with technical guidance and resources to successfully utilize our solutions, effectively manage internal processes and procedures, actively collaborate with other internal teams and departments, and quickly adapt to changes with our rapidly growing product suite.

Responsibilities

Own and resolve inbound support cases and calls within our Tier 2 integrations domain, including API troubleshooting, calendar sync issues, and data mismatches across connected platforms.
Meet individual goals and metrics that drive organizational success, including case volume, resolution rates, and customer satisfaction scores.
Communicate promptly and consistently with customers, prioritizing urgent requests and maintaining timely follow-ups with customers, team members, and engineers.
Maintain proficiency with Zoom Workplace products, features, troubleshooting tools, and best practices.
Stay flexible and available for after-hours or on-call coverage when needed.

What We're Looking For

3+ years in a Technical Support role, owning cases end-to-end in a customer-facing environment.
Extensive experience supporting or managing externally integrated applications, such as Salesforce, HubSpot, or Marketo.
Technical expertise with REST APIs, including hands-on familiarity reading payloads and tracing calls using tools like Postman or SOAP UI, and/or Single Sign-On solutions.
Experience with Identity Management support, such as Okta SSO, Google SSO, or SCIM Provisioning.
Previous experience integrating and supporting calendar services, like Microsoft Office 365 or Google Calendar.
Able to manage a high volume of cases, calls, and chats in a fast-moving, team-oriented environment.
Strong communication skills and comfort engaging customers directly, paired with the adaptability to thrive in a fast-moving team.

Salary Range or On Target Earnings:

$31.44 - $76.29

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

This is a non-exempt position and is eligible for overtime pay in accordance with applicable federal, state, and local law. The annualized range is $65,400.00 - $158,700.00.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/04/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

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More about this job

Skills

Technical support
Customer experience
Zoom
Adapt to change
Troubleshooting
Customer service
Prioritization
Salesforce
HubSpot
Marketo
API development
Postman
Microsoft Office
Google Calendar
Communication skills
Adaptability

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