Jobs in the United States

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Added just now
VP APPLICATION DEVELOPMENT
Logan Finance Corporation
United States
Lead through three established leads - development, project management, and quality - rather than directing every engineer personally
Added 1 min ago
C
Software Engineer
Compyl
Remote, United States
- $100,000 to $140,000 USD / year
Compyl is an enterprise-grade Governance, Risk, and Compliance (GRC) platform helping organizations automate risk management, compliance, and audit readiness across complex security…
Added 9 mins ago
IG
AI Developer
Insight Global
Irving, TX
- From $68 USD / hour
Invited Clubs is seeking a highly technical, hands-on AI Agent Developer / Engineer to design, develop, integrate, deploy, and support enterprise AI agents and intelligent automation…
Added 9 mins ago
IG
Secret/TS Senior Data Engineer
Insight Global
Alexandria, VA
- From $98 USD / hour
Working knowledge of Microsoft IIS and WildFly, and experience integrating web/application tiers with backend databases and data services.
Added 10 mins ago
Reliability Engineer I - Hardware / Electrical
Medtronic
Mounds View, MN
We anticipate the application window for this opening will close on - 9 Nov 2026
Added 10 mins ago
Principal Marketer Specialist
Medtronic
Mounds View, MN
We anticipate the application window for this opening will close on - 17 Nov 2026
Added 10 mins ago
Senior Reliability Engineer
Medtronic
Mounds View, MN
The Senior Reliability Engineer will support key technical activities within the Electrophysiology Therapies (EPT) Defibrillation Solutions (DS) Post Market Quality organization. This role…
Added 10 mins ago
Project Coordinator III
Medtronic
Mounds View, MN
We anticipate the application window for this opening will close on - 11 Nov 2026
Added 10 mins ago
Sr Principal Electrical Engineer
Medtronic
Mounds View, MN
The Senior Principal Electrical Engineer leads the electrical engineering aspects of a new Capital equipment platform, with a primary focus on systems development, characterization, and…
Added 10 mins ago
Full Stack Java/Angular Developer
Information Gateways Inc.
Remote, United States
The Full-Stack Java / Angular Developer will support the maintenance, enhancement, and modernization of complex Federal enterprise applications. This role is responsible for designing,…
Added 10 mins ago
Engineer I
Medtronic
Plymouth, MN
We anticipate the application window for this opening will close on - 10 Nov 2026
Added 10 mins ago
Production Coordinator III - Calibration- 1st Shift
Medtronic
Plymouth, MN
Support administration of the computerized asset management system, including data maintenance, tracking, and reporting activities.
Added 10 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Saint Paul, MN
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 10 mins ago
Sr Site Reliability Engineer -Remote US
SitusAMC
Saint Paul, MN
In this role, you will be supporting products that have recently been transitioned from on-prem data center into AWS Cloud. The position will be heavily involved in strategizing and…
Added 10 mins ago
C
Senior QA Automation Engineer - Playwright & Selenium
Cognizant
Saint Paul, MN
- $50,000 to $92,500 USD / year
We are seeking a Senior QA Automation Engineer - Playwright & Selenium to join our Quality Engineering team supporting critical financial applications. The ideal candidate will have strong…
Added 10 mins ago
XE
Director Fleet Overhaul Management (Energy Supply)
Xcel Energy
Minneapolis, MN
- $148,400 to $210,733 USD / year
Provides enterprise-level leadership and strategic direction for the Fleet Overhaul Management organization, with accountability for the governance, prioritization, investment strategy, and…
Added 10 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Minneapolis, MN
Join us as we pursue our vision to make machine data accessible, usable, and secure for everyone. As AI agents rapidly emerge as active users - executing searches, calling APIs, and…
Added 11 mins ago
Development Engineer
Corning
Wilmington, NC
…classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based…
Added 13 mins ago
Software Engineer III
Pearson
Remote, United States
Practical experience with software applications, APIs, integrations, data flows, cloud-based systems, or related enterprise technologies.
Added 14 mins ago
Principal Cybersecurity Asset Intelligence
Cummins Talent Acquisition
Columbus, IN
…the execution of cybersecurity strategies, policies, and risk management practices to safeguard the organization’s systems, data, and infrastructure. The manager serves as a coach and…
Added 26 mins ago
Senior DevSecOps Engineer
Synergy BIS
United States
The Senior DevSecOps Engineer is responsible for designing, securing, and optimizing cloud-native application platforms in AWS and Kubernetes environments. This role leads the…
Added 26 mins ago
Software Engineer IV
Potawatomi Federal Solutions, LLC
NC-Durham, NC
Coordinate backup and recovery activities with database administrators and enterprise providers, validate successful application data and configuration backups, and perform at least…
Added 27 mins ago
Application Engineer IV
Reflexive Concepts
Linthicum, MD
Reflexive Concepts is seeking a skilled Application Engineer IV to join our team!
Added 33 mins ago
Principal Engineer
NetApp
San Jose
NetApp is seeking a Principal Engineer to set the technical direction for the Active IQ platform, defining the architecture and engineering approach for the AI, agentic AI, and intelligent…
Added 33 mins ago
AI Threat Defense Engineer I, Google Cloud Consulting, Professional Services
Google
Austin, TX · Atlanta, GA · Boulder, CO · Chicago, IL · San Francisco, CA · Sunnyvale, CA
As an AI Threat Engineer, you will provide excellent technical guidance to customers adopting Google Cloud Platform services. You will provide best practices on secure foundational cloud…

Zoom

Technical Support Engineer

Denver, CO, United States

$31.44 - $76.29

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Job details

Pay: $31.44 - $76.29
Posting language: English
Posted: Oct 22, 2026

Original job description

Immigration sponsorship is not available for this position

What You Can Expect

While on Zoom's Tier 2 Technical Support team, you'll provide elevated technical support and assistance to Zoom's commercial and consumer customers. As a Zoom Technical Support Engineer, you'll ensure our customers' success with Zoom products and services, and deliver happiness with every customer engagement. This is a hybrid position that requires on-site presence 2 days per week at our Denver, CO office. Remote arrangements are not available for this role.

About the Team

The Technical Support Engineering team plays a crucial role in improving the customer experience within Zoom. We build internal and external relationships, resolve technical issues, and act as dedicated technical support for customers. We provide our customers with technical guidance and resources to successfully utilize our solutions, effectively manage internal processes and procedures, actively collaborate with other internal teams and departments, and quickly adapt to changes with our rapidly growing product suite.

Responsibilities

Own and resolve inbound support cases and calls within our Tier 2 integrations domain, including API troubleshooting, calendar sync issues, and data mismatches across connected platforms.
Meet individual goals and metrics that drive organizational success, including case volume, resolution rates, and customer satisfaction scores.
Communicate promptly and consistently with customers, prioritizing urgent requests and maintaining timely follow-ups with customers, team members, and engineers.
Maintain proficiency with Zoom Workplace products, features, troubleshooting tools, and best practices.
Stay flexible and available for after-hours or on-call coverage when needed.

What We're Looking For

3+ years in a Technical Support role, owning cases end-to-end in a customer-facing environment.
Extensive experience supporting or managing externally integrated applications, such as Salesforce, HubSpot, or Marketo.
Technical expertise with REST APIs, including hands-on familiarity reading payloads and tracing calls using tools like Postman or SOAP UI, and/or Single Sign-On solutions.
Experience with Identity Management support, such as Okta SSO, Google SSO, or SCIM Provisioning.
Previous experience integrating and supporting calendar services, like Microsoft Office 365 or Google Calendar.
Able to manage a high volume of cases, calls, and chats in a fast-moving, team-oriented environment.
Strong communication skills and comfort engaging customers directly, paired with the adaptability to thrive in a fast-moving team.

Salary Range or On Target Earnings:

$31.44 - $76.29

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

This is a non-exempt position and is eligible for overtime pay in accordance with applicable federal, state, and local law. The annualized range is $65,400.00 - $158,700.00.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/04/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

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More about this job

Skills

Technical support
Customer experience
Zoom
Adapt to change
Troubleshooting
Customer service
Prioritization
Salesforce
HubSpot
Marketo
API development
Postman
Microsoft Office
Google Calendar
Communication skills
Adaptability

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