Jobs in the United States

25+ jobs

Save this search

Added just now
Forward Deployed Engineer
Newcode.ai
Chicago, IL
…trust with real client work. We are hiring a Forward Deployed Engineer to do exactly that. This role reports to the Head of Forward Deployed…
Added 2 mins ago
HC
Applications Engineer
Heidenhain Corp
Ashville, NY
- $70,000 to $75,000 USD / year
Added 2 mins ago
W
Quality Engineer
WATTS
Blauvelt, NY
- $93,000 to $103,000 USD / year
This highly motivated and data-driven Quality Engineer serves as the technical quality resource for manufacturing operations and quality system improvement. The position is responsible for…
Added 2 mins ago
Documentation Specialist
DivIHN Integration
SKANEATELES FALLS, NY
Position Summary: * The Quality Assurance Engineer provides technical support for various quality system processes to help ensure excellent product quality throughout product lifecycles.…
Added 3 mins ago
Product Engineer
EnPro Associates LLC
PALMYRA, NY
Position: Product Engineer About the Role: We're looking for a versatile and driven Product Engineer to join our team and contribute across the full product lifecycle-from concept and…
Added 3 mins ago
Quality Engineer I
Whitcraft LLC dba Pursuit Aerospace
WHITESBORO, NY
…relentless, continuous, operational improvement and extraordinary customer service. We pride ourselves on competitive cost structure, exceptional on-time delivery, and industry-leading…
Added 3 mins ago
Advanced Manufacturing Engineering Intern, Process & Equipment (Summer 2027)
Global Foundries
Malta, NY
In your role as Engineering Intern you will be working with an assigned Engineer to:
Added 3 mins ago
Facilities Principal Mechanical Engineer
Global Foundries
Malta, NY
GlobalFoundries Fab 8 is seeking a highly skilled and motivated Engineer to fill Facilities Engineering Position in the Facilities Department covering the Mechanical Operations and…
Added 3 mins ago
Senior Equipment Engineer - Diffusion
Global Foundries
Malta, NY
Summary of Role: Senior Equipment Engineers maintain and support equipment readiness. Typically performs one or more of the following in capacity of an individual contributor: Perform…
Added 3 mins ago
Advanced Manufacturing Engineering Intern, Process & Equipment (Summer 2027)
Global Foundries
Malta, NY
In your role as Engineering Intern you will be working with an assigned Engineer to:
Added 3 mins ago
Advanced Manufacturing Engineering Intern, Process & Equipment (Summer 2027)
Global Foundries
Malta, NY
In your role as Engineering Intern you will be working with an assigned Engineer to:
Added 3 mins ago
Technology Solutions Architect
Securitas Electronic Security, Inc
ELMSFORD, NY
…plays a key role in shaping strategy, design, and technology support across regional and national teams. Primary responsibilities include: Providing subject matter expertise to drive…
Added 3 mins ago
BM
Manufacturing Engineer
Bartell Machinery Systems, LLC
Rome, NY
- $85,000 USD / year
…Wire & Cable industries with a commitment to innovation and customer satisfaction. Our highly skilled and diverse professionals possess generations of industry knowledge, making Bartell a…
Added 3 mins ago
S
Automation Engineer
Saint-Gobain
AMHERST, NY
- $102,000 to $158,000 USD / year
Saint-Gobain is seeking an experienced Automation Engineer to support the implementation and ongoing advancement of automation, systems integration, and data acquisition solutions across…
Added 3 mins ago
Supervisor Integrated Field Design
Avangrid Service Co
CLIFTON PARK, NY
…employees responsible for operating and/or providing technical support for the operations of the Company's electric T&D system that may involve service work, service administration, field…
Added 3 mins ago
Engineer Substation
Avangrid Service Co
CLIFTON PARK, NY
Engineer - Substations Location: Rochester, Binghamton, Brewster or Mechanicville, NY Reports to: Manager - Projects Unit Work Type: Office, 5 Days The salary range for this position is…
Added 4 mins ago
Senior Software Engineer (Location Services)
CoreLogic Solutions, LLC
Austin, TX · Irvine, CA · San Diego, CA · Dallas, TX
We are seeking a Senior Software Engineer with proven geospatial expertise to join our Location Services team. You will design, build, and maintain scalable, reliable, high-performance…
Added 4 mins ago
CC
Supplier Quality Engineer I
CONMED Corporation
UTICA, NY
- $69,900 to $108,300 USD / year
The Supplier Quality Engineer I is responsible for ensuring that suppliers and externally provided processes, products, and services meet applicable regulatory requirements and company…
Added 4 mins ago
C
Union Engineer
CBRE
New Rochelle, NY · New York City, NY · Yonkers, NY
- $110,260 USD / year
As a CBRE Union Engineer, you will be a part of a team responsible for a site’s equipment maintenance and instrument calibration processes.
Added 4 mins ago
M
Manager, New Car Engineering
MTA
Brooklyn, NY
- From $115,252 USD / year
Support development and review of Contract Terms and Conditions and RFP documents.
Added 4 mins ago
Senior Aortic Clinical Specialist - NYC
Medtronic
Manhattan, NY · Bronx, NY · Staten Island, NY · Brooklyn, NY
…normal business hours, including evening and weekend on-call support. ** T** erritory for this role: New York City; Staten Island; Bronx; Brooklyn; Manhattan, NY. Candidates must reside…
Added 4 mins ago
EP Mapping Specialist - (In Training) - CAS , Syracuse, NY
Medtronic
Syracuse, NY
Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
Added 4 mins ago
Software Engineer, Level III
Seneca Holdings
BUFFALO, NY
…team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay,…
Added 4 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Albany, NY
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 4 mins ago
Network and Systems Engineer III – IT Solutions Implementor
Amentum
Albany, NY
Amentum seeks a Network and Systems Engineer III – IT Solutions Implementor to provide IT solutions and support (remotely), for Amentum programs and projects worldwide. This is a…

Zoom

Technical Support Engineer

Denver, CO, United States

$31.44 - $76.29

Apply About employer

Applications open in a new tab.

Job details

Pay: $31.44 - $76.29
Posting language: English
Posted: Oct 22, 2026

Original job description

Immigration sponsorship is not available for this position

What You Can Expect

While on Zoom's Tier 2 Technical Support team, you'll provide elevated technical support and assistance to Zoom's commercial and consumer customers. As a Zoom Technical Support Engineer, you'll ensure our customers' success with Zoom products and services, and deliver happiness with every customer engagement. This is a hybrid position that requires on-site presence 2 days per week at our Denver, CO office. Remote arrangements are not available for this role.

About the Team

The Technical Support Engineering team plays a crucial role in improving the customer experience within Zoom. We build internal and external relationships, resolve technical issues, and act as dedicated technical support for customers. We provide our customers with technical guidance and resources to successfully utilize our solutions, effectively manage internal processes and procedures, actively collaborate with other internal teams and departments, and quickly adapt to changes with our rapidly growing product suite.

Responsibilities

Own and resolve inbound support cases and calls within our Tier 2 integrations domain, including API troubleshooting, calendar sync issues, and data mismatches across connected platforms.
Meet individual goals and metrics that drive organizational success, including case volume, resolution rates, and customer satisfaction scores.
Communicate promptly and consistently with customers, prioritizing urgent requests and maintaining timely follow-ups with customers, team members, and engineers.
Maintain proficiency with Zoom Workplace products, features, troubleshooting tools, and best practices.
Stay flexible and available for after-hours or on-call coverage when needed.

What We're Looking For

3+ years in a Technical Support role, owning cases end-to-end in a customer-facing environment.
Extensive experience supporting or managing externally integrated applications, such as Salesforce, HubSpot, or Marketo.
Technical expertise with REST APIs, including hands-on familiarity reading payloads and tracing calls using tools like Postman or SOAP UI, and/or Single Sign-On solutions.
Experience with Identity Management support, such as Okta SSO, Google SSO, or SCIM Provisioning.
Previous experience integrating and supporting calendar services, like Microsoft Office 365 or Google Calendar.
Able to manage a high volume of cases, calls, and chats in a fast-moving, team-oriented environment.
Strong communication skills and comfort engaging customers directly, paired with the adaptability to thrive in a fast-moving team.

Salary Range or On Target Earnings:

$31.44 - $76.29

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

This is a non-exempt position and is eligible for overtime pay in accordance with applicable federal, state, and local law. The annualized range is $65,400.00 - $158,700.00.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/04/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Apply About employer

More about this job

Skills

Technical support
Customer experience
Zoom
Adapt to change
Troubleshooting
Customer service
Prioritization
Salesforce
HubSpot
Marketo
API development
Postman
Microsoft Office
Google Calendar
Communication skills
Adaptability

Report this job