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Head of US Quality & Food Safety
Huel
Remote, United States
- $175,000 to $200,000 USD / year
…reports (2 US Technical Managers and an Ingredient Quality Manager), providing clear direction, building capability and ensuring strong ownership across the…
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Supply Chain Integration & Obsolescence Manager
The Boeing Company
Mesa, AZ
This manager position requires you to have a minimum of one year of leadership experience (team leader, temp manager, large scale cross functional project/program management, or formal…
Added 1 min ago
Correctional Case Manager - Mountain View Correctional Institution
Adult Correction
Avery County, NC
This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events.
Added 1 min ago
Senior Product Marketing Manager - Platform
Macmillan
NY · Austin, TX
As the Senior Product Marketing Manager, Platform, you will shape and drive the go-to-market strategy for Macmillan Learning's core digital platforms. Reporting to the Director, Product…
Added 1 min ago
FM
Manager Neuro Tele/Full Time
Florida Medical Center
Lauderdale Lakes, FL
- Full-time
Responsible for the Neuroscience Program. Has particular expertise in neurological and/or neurosurgical evaluation and treatment with specialized expertise in critical care for patients…
Added 2 mins ago
Program Analyst (Program Manager)
Washington Headquarters Services
Pentagon, VA
Added 2 mins ago
Public Affairs Specialist (Title 32)(Permanent)
Air National Guard Units
Langley AFB, VA
Added 2 mins ago
03412 Inside Sales
SBH
Columbia, SC
Inform customers of current promotions and events.
Added 2 mins ago
Software Engineering Manager – C# & Oracle Development
General Dynamics Information Technology
Fort Belvoir, VA
The Software Engineering Manager leads a team of C#/.NET developers supporting complex, mission-critical enterprise applications. This position combines hands-on technical leadership with…
Added 2 mins ago
SI
Senior Manager, Corporate Segment Marketing Americas
SAP IT Business Systeme
New York – Hudson Yards, NY
- $224,700 to $525,600 USD / year
Executive Strategic Planning & Multi-Channel Orchestration: proven experience in integrated marketing - campaigns, digital, events, and partner programs - at multi-market scale.
Added 2 mins ago
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Subject Matter Expert III â Technologies and Capabilities Cyber
Nou Systems, Inc.
Falls Church, VA
- $220,000 USD / year
At least five (5) years demonstrated experience in program management.
Added 2 mins ago
MFLC Regional Manager (Tidewater/Hampton Roads, VA)
Trinzic
Hampton, VA
Military Family Life Counseling (MFLC) Program Regional Manager
Added 2 mins ago
MFLC Area Supervisor (Tidewater/Hampton Roads, VA)
Trinzic
Hampton, VA
Military Family Life Counseling (MFLC) Program Area Supervisor
Added 3 mins ago
Program Manager - Data Center and Cloud
General Dynamics Information Technology
Springfield, VA · Newington, VA
GDIT is seeking a Program Manager - Data Center and Cloud for the Federal Civilian Division to join our outstanding team! You will lead a large scale, global Data Center and Cloud Services…
Added 3 mins ago
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Commisary Cook Supervisor - Captioal One Lounges - IAD Airport
Compass Group, North America
STERLING, VA
- $28 to $31 USD / hour
Monitor production levels and labor resources to support seamless execution of daily operations and special events.
Added 3 mins ago
Portfolio Manager
General Dynamics Information Technology
Fairfax, VA
GDIT is seeking a Portfolio Manager to support the SAILS program. In this role, you will provide leadership and operational oversight for a portfolio of applications and services, ensuring…
Added 3 mins ago
AG
StarLink Campus Sales Representative
Acosta Group
Lexington, VA · Farmville, VA · Blacksburg, VA · Lynchburg, VA · Charlottesville, VA
- $200 USD / hour
Program: SpaceX Starlink Customer Acquisition Program
Added 3 mins ago
Release Manager, Design Engineering
Amazon
Herndon, VA
We are seeking a highly technical Design Change Manager to join our GDSCM team, focusing on the Basis of Design (BOD) and Programmatic Design Change Management (PDCM) programs. This role…
Added 3 mins ago
Airside Experience Specialist - ORF - FT
Signature Aviation
Norfolk, VA
…reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or…
Added 3 mins ago
Summer 2027 Risk Management Intern-Norfolk, VA
Harbor Group Management
Norfolk, VA
Job Summary: Under the direction of the Insurance Manager, the Intern will obtain knowledge of real estate investment and property management best practices. The Intern participates in…
Added 3 mins ago
Senior Test Engineer (Aviation) - Norfolk, VA
Serco
Norfolk, VA
…acquisition documentation, develops test plans, executes test events, collects, and analyzes data and writes test reports. This includes programs supporting the US Navy’s Operation Test…
Added 3 mins ago
Military and Family Life Counselor Adult, Child Youth and School
Magellan Health Services
Virginia Beach, VA
Provides MFLC response to critical incidents, surge and on demand events, and special requests as directed by the POC and approved by the Office of Secretary of Defense (OSD) program…
Added 3 mins ago
Test Engineer - Norfolk, VA
Serco
Chesapeake, VA · Norfolk, VA · Suffolk, VA · Hampton, VA · Langley AFB, VA · Virginia Beach, VA
…acquisition documentation, develops test plans, executes test events, collects and analyzes data, and writes test reports. This includes programs supporting the USCG Operation Test and…
Added 3 mins ago
MI
Part-time Nabisco Merchandiser
Mondelez International
Virginia Beach, VA
- $14 to $16 USD / hour
- Part-time
…in-store execution. You’ll work closely with your Retail Territory Manager (RTM) to ensure our iconic brands - Oreo, Ritz, belVita, Chips Ahoy!, Triscuit, and more - are stocked, displayed,…
Added 3 mins ago
Partner Account Manager, WWPS Global GSIs
Amazon
Arlington, VA · Herndon, VA
…inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)…

Closed listing

Zoom

Sr Associate Implementation Manager

Hartford, CT, United States

$88,600.00 - $177,300.00

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $88,600.00 - $177,300.00
Experience: 2 to 4 years of experience in SaaS implementation, customer success, onboarding, or a similar customer-facing technical role, or equivalent experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

What You Can Expect

In this role, you are the primary driver of customer time-to-value, guiding a high-volume book of growth and commercial customers through structured onboarding from kickoff to launch. Each day, you'll lead configuration workshops, facilitate architecture discovery, and connect technical setup to each customer's real sales and marketing workflows. Your work directly shapes how quickly customers see results and how confidently they operate independently after go-live. You'll also serve as a key internal voice, surfacing patterns across implementations to strengthen the playbooks the whole team relies on. Candidates without hands-on CRM implementation experience (Salesforce and/or HubSpot) will not be considered for this role.

About the Team

Our Implementation team sits at the intersection of customer success, technical delivery, and product insight, making sure every new customer reaches value on time and with confidence. We operate with a playbook-driven approach that balances consistency with the flexibility needed to meet each customer's unique GTM environment. Our work directly supports Zoom's growth by turning new customers into informed, self-sufficient users who advocate for the platform.

Responsibilities

Lead 15 or more concurrent implementations for growth and commercial customers, guiding each through programmatic onboarding frameworks from kickoff through launch
Conduct architecture discovery sessions to map CRM structures, data sources, and GTM tooling, ensuring configuration aligns precisely with each customer's sales and marketing workflows
Configure core technical integrations including CRM connectors (Salesforce, HubSpot), data warehouse connections (Snowflake, S3), segments, scoring models, and activation workflows
Drive customer milestones across kickoff sessions, configuration workshops, and enablement training on both platform mechanics and strategic value
Guide integration across the broader GTM ecosystem, including sales engagement, marketing automation, enrichment, data warehouses, and conversational intelligence platforms
Track progress against milestones, manage delivery risk proactively, and escalate technical dependencies to CS Engineering when needed
Partner with Customer Success to ensure smooth, well-documented handoffs at the close of each implementation
Identify recurring patterns across your book of business and contribute improvements to shared playbooks, documentation, and delivery systems

What We're Looking For

2 to 4 years of experience in SaaS implementation, customer success, onboarding, or a similar customer-facing technical role, or equivalent experience
Hands-on knowledge of CRM infrastructure including Salesforce and/or HubSpot, covering custom objects, field mapping, reporting dependencies, and lead or contact routing logic
Familiarity with the B2B GTM ecosystem and how implementation platforms complement sales engagement tools, marketing automation, conversational intelligence, and data warehouses in a modern revenue stack
Experience working within or alongside B2B sales, marketing, or revenue operations teams, with an understanding of common personas (AE, SDR, RevOps, Marketing Ops) and their data dependencies
Strong facilitation and communication skills, with the ability to explain complex concepts clearly to both technical and non-technical audiences
Excellent organization and time management across multiple concurrent customer engagements, with comfort navigating ambiguity and a proactive bias toward moving work forward
Baseline technical curiosity and active use of AI tools to improve the quality and speed of customer-facing deliverables

Salary Range or On Target Earnings:

$88,600.00 - $177,300.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/29/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

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