Jobs in the United States

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Added 1 min ago
New Hire Support Specialist
Gate Gourmet, Inc
Seattle, WA
Mentors Program: assignments, documentation and follow-up.
Added 9 mins ago
Cybersecurity Sr. Risk Analyst / ServiceNow Business Analyst
DivIHN Integration, Inc
Hoffman Estates, IL
Added 9 mins ago
Sr Manager - IT Appl Dev
United Airlines
Chicago, IL
The Senior Manager – IT, Application Development leads a development team responsible for the continued design and development of products focused on communication and collaboration across…
Added 30 mins ago
HH
Practice Manager II
HCA Healthcare
Caldwell, ID
- $61,360 to $98,176 USD / year
Do you have the career opportunities as a(an) Practice Manager II you want with your current employer? We have an exciting opportunity for you to join West Valley Cardiology Services which…
Added 36 mins ago
Mental Health Technician
HCA Healthcare
Charleston, SC
· Maintains high level of interpersonal relationships with program staff
Added 36 mins ago
Mental Health Technician
HCA Healthcare
Charleston, SC
· Maintains high level of interpersonal relationships with program staff
Added 2 hours ago
J
Sr Contingent Workforce Staffing Consultant
Jobgether
Remote, United States
- $61,575 to $82,100 USD / year
…staffing requirements are met efficiently and in line with program objectives. You will also monitor performance metrics, resolve operational challenges, and drive continuous improvements…
Added 2 hours ago
WI
Senior Manager, Advanced Analytics
Walmart Inc.
Bentonville, AR
- $110,302 to $180,000 USD / year
…subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see…
Added 2 hours ago
WI
(USA) Human Resource Manager (Fashion, Import, Jewelry, Regional, Wm.Com Campus, Returns) - NJ9 Sortation Center
Walmart Inc.
NJ
- $92,400 to $138,600 USD / year
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to…
Added 3 hours ago
DATA CENTER OPS SR MANAGER
Dollar General
Goodlettsville, TN
Sr. Manager oversees the daily operations of multiple enterprise data centers. This role manages the Operator Services team, partners distribution center (DC) Facilities team members to…
Added 3 hours ago
Sr. Learning Experience Designer, Workplace Health & Safety
Amazon
Nashville, TN
diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.
Added 3 hours ago
Patient Logistics Operations Program Lead
HCA Healthcare
Nashville, TN
Do you want to join an organization that invests in you as a Patient Logistics Operations Program Lead? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in…
Added 3 hours ago
J
Sr Manager, Brand Content & Thought Leadership
Jobgether
Remote, United States
- $117,200 to $157,500 USD / year
…applications and next steps. Our partner is looking for a Sr Manager, Brand Content & Thought Leadership based in the United…
Added 3 hours ago
Manager - Charter Operations
United Airlines
Chicago, IL
The Manager – Flight Charter Operations ensures pilots have the information and tools to operate per the global system's Core 4 principles. Reviews and develops Flight Operations content,…
Added 3 hours ago
Patient Service Coordinator Rowlett
The US Oncology Network
Rowlett, TX
Note from Hiring Manager: Being a Patient Service Coordinator means helping people through one of the hardest times in their lives in navigating cancer care. It’s not always easy, but it’s…
Added 4 hours ago
Sr. Account Manager - Health Plans
Navitus
Montpelier, VT
Added 4 hours ago
Internal Auditor
Patelco Credit Union
Dublin, CA
…planning, along with the Internal Auditor and Internal Audit Manager for audit engagements to evaluate the effectiveness of risk management, control, and governance processes within the…
Added 4 hours ago
Supply Chain Manager - Amazon Shipping, SWA S&OP
Amazon
Tempe, AZ
The Demand Planning Senior Supply Chain Manager ultimately solves the questions of (1) how do we make our shipping services best in class, (2) how do we offer our shipping services to more…
Added 4 hours ago
Senior Product Manager, Cost Strategy, Middle Mile Fleet Management, Middle Mile Fleet Management
Amazon
Tempe, AZ
…skilled, innovative, hands-on, and customer-obsessed Sr. Product Manager. In this role, you will own the cost strategy for Amazon's Middle Mile fleet management, developing products and…
Added 4 hours ago
Sr Eng Project Manager, I4.0 PMX Effectors III
RTX Corporation
tucson, AZ
The Raytheon Industry 4.0 (I4.0) team is seeking an experienced and results-oriented I4.0 Sr Engineer Project Manager. This role requires a strategic thinker with a proven track record of…
Added 4 hours ago
Senior Business Development Manager, Education
ABM Industries
Phoenix, AZ
We are looking for a Sr. Business Development Manager to join our Education Solutions team to continue the growth of our business in the K-12 and Higher Education markets.
Added 4 hours ago
Sr. Technical Program Manager, Amazon Leo E-Commerce Foundations
Amazon Kuiper Commercial Services LLC
Redmond, WA
It’s Day 1 for Amazon’s next billion-dollar business and we are looking for a Sr. Technical Program Manager to work in a start-up environment who is passionate about technology and…
Added 4 hours ago
Go To Market Sr Sales Manager - Everyday Pantry Essentials
Campbell Sales Company
Camden, NJ
…live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500…
Added 5 hours ago
AI
Senior Facilities Manager
ABM Industries
Normal, IL
- $120,000 to $125,000 USD / year
The SR. Facilities Manager serves as the single point of contact on behalf of ABM for the delivery of high-quality facility management services, specifically focused on hard services. This…
Added 5 hours ago
I
Analyst/Sr Analyst- Management Reporting
ITW
Glenview, IL
- $74,000 to $88,000 USD / year
…rotation and advancement. This position will report to the Manager of Management…

Closed listing

Zoom

Sr Associate Implementation Manager

Santa Fe, NM, United States

$88,600.00 - $177,300.00

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $88,600.00 - $177,300.00
Experience: 2 to 4 years of experience in SaaS implementation, customer success, onboarding, or a similar customer-facing technical role, or equivalent experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

What You Can Expect

In this role, you are the primary driver of customer time-to-value, guiding a high-volume book of growth and commercial customers through structured onboarding from kickoff to launch. Each day, you'll lead configuration workshops, facilitate architecture discovery, and connect technical setup to each customer's real sales and marketing workflows. Your work directly shapes how quickly customers see results and how confidently they operate independently after go-live. You'll also serve as a key internal voice, surfacing patterns across implementations to strengthen the playbooks the whole team relies on. Candidates without hands-on CRM implementation experience (Salesforce and/or HubSpot) will not be considered for this role.

About the Team

Our Implementation team sits at the intersection of customer success, technical delivery, and product insight, making sure every new customer reaches value on time and with confidence. We operate with a playbook-driven approach that balances consistency with the flexibility needed to meet each customer's unique GTM environment. Our work directly supports Zoom's growth by turning new customers into informed, self-sufficient users who advocate for the platform.

Responsibilities

Lead 15 or more concurrent implementations for growth and commercial customers, guiding each through programmatic onboarding frameworks from kickoff through launch
Conduct architecture discovery sessions to map CRM structures, data sources, and GTM tooling, ensuring configuration aligns precisely with each customer's sales and marketing workflows
Configure core technical integrations including CRM connectors (Salesforce, HubSpot), data warehouse connections (Snowflake, S3), segments, scoring models, and activation workflows
Drive customer milestones across kickoff sessions, configuration workshops, and enablement training on both platform mechanics and strategic value
Guide integration across the broader GTM ecosystem, including sales engagement, marketing automation, enrichment, data warehouses, and conversational intelligence platforms
Track progress against milestones, manage delivery risk proactively, and escalate technical dependencies to CS Engineering when needed
Partner with Customer Success to ensure smooth, well-documented handoffs at the close of each implementation
Identify recurring patterns across your book of business and contribute improvements to shared playbooks, documentation, and delivery systems

What We're Looking For

2 to 4 years of experience in SaaS implementation, customer success, onboarding, or a similar customer-facing technical role, or equivalent experience
Hands-on knowledge of CRM infrastructure including Salesforce and/or HubSpot, covering custom objects, field mapping, reporting dependencies, and lead or contact routing logic
Familiarity with the B2B GTM ecosystem and how implementation platforms complement sales engagement tools, marketing automation, conversational intelligence, and data warehouses in a modern revenue stack
Experience working within or alongside B2B sales, marketing, or revenue operations teams, with an understanding of common personas (AE, SDR, RevOps, Marketing Ops) and their data dependencies
Strong facilitation and communication skills, with the ability to explain complex concepts clearly to both technical and non-technical audiences
Excellent organization and time management across multiple concurrent customer engagements, with comfort navigating ambiguity and a proactive bias toward moving work forward
Baseline technical curiosity and active use of AI tools to improve the quality and speed of customer-facing deliverables

Salary Range or On Target Earnings:

$88,600.00 - $177,300.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/29/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

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More about this job

Skills

Sales
Salesforce
HubSpot
Onboarding
Data warehouse
Snowflake
Documentation
Reporting
Communication skills
Time management

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