Jobs in the United States

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Added 3 hours ago
HH
Pre-Registration Representative Part-time
HCA Healthcare
Nashville, TN
- Part-time
The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:
Added 4 hours ago
T
Sales Outbound Call Center
TEKsystems
Grand Prairie, TX
- $19 USD / hour
Join a growing team as an Appointment Setter / Account Representative! In this role, you'll handle inbound and outbound calls, qualify leads, schedule appointments, and provide exceptional…
Added 4 hours ago
T
Inside Sales Call Center Representative (Hybrid)
TEKsystems
Grand Prairie, TX
- $19 USD / hour
Minimum 1 year Collections/sales experience preferred (financial services, call center, retail, etc.)
Added 5 hours ago
Pre-Registration Representative
HCA Healthcare
Pensacola, FL
The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:
Added 8 hours ago
Pre-Registration Representative
HCA Healthcare
Columbia, MO
The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:
Added 9 hours ago
Pre-Registration Representative
HCA Healthcare
Asheville, NC
The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:
Added 11 hours ago
Pre-Registration Representative
HCA Healthcare
Bountiful, UT
The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:
Added 13 hours ago
Pre-Registration Representative
HCA Healthcare
Wichita, KS
The Pre-Registration Call Center Representative Part-time is responsible for timely and accurate processes associated with:
Added 14 hours ago
Utilization Management Services Representative I (Multiple Openings!)
Capital District Physicians Health Plan Inc
BUFFALO, NY
Added 1 day ago
CS Specialist 1 - Customer Service Center - Wheeling, WV
WesBanco Bank, Inc
Toledo, OH
…requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides…
Added 1 day ago
CS Specialist 1 - Customer Service Center - Wheeling, WV
WesBanco Bank, Inc
Toledo, OH
…requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides…
Added 1 day ago
CS Specialist 1 - Customer Service Center - Wheeling, WV
WesBanco Bank, Inc
Toledo, OH
…requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides…
Added 1 day ago
CS Specialist 1 - Customer Service Center - Wheeling, WV
WesBanco Bank, Inc
Toledo, OH
…requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary interaction a customer may have with the bank and provides…
Added 1 day ago
Overnight- Banking Customer Service Representative - Onsite
Teleperformance USA
MCALLEN, TX
As a Banking Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing…
Added 1 day ago
Casino Sales and Support Specialist (Remote- Jan 2027- FL, GA, TX, NC only)
Carnival Cruise Line
Miami, FL
Handles inbound sales and service calls with varying degrees of complexity from casino guests. Serves as the primary customer service representative in processing or responding to customer…
Added 1 day ago
AM
Member Services Representative
AMERICAN MOTORCYCLE ASSOCIATION
PICKERINGTON, OH
- $16 to $16.75 USD / hour
Meet call campaign conversion goals each week on outbound and inbound rotation
Added 1 day ago
GA
Collector
Gatestone and Co. Inc
Phoenix, AZ · Fredericksburg, VA
- $18.5 USD / hour
Gatestone & Co is looking for hardworking, dedicated, and ambitious employees for our Deceased Care Collections Representative position! We are hiring immediately for this position!
Added 1 day ago
CR
Customer Service Representative (remote)
Central Research
Augusta, GA
- $17.2 USD / hour
Handle inbound and outbound calls in a fast-paced, high-volume contact center
Added 1 day ago
Utilization Management Services Representative I (Multiple Openings!)
Excellus BlueCross BlueShield
Rochester, NY
Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center…
Added 1 day ago
Customer Service Representative
Colorado Springs Utilities
Colorado Springs, CO
…this may be the opportunity for you! As a Customer Service Representative, you will represent the face of Colorado Springs Utilities as the first point of contact for our customers. You…
Added 1 day ago
Insurance Sales Representative-Onsite
Gerber Life Insurance Co.
Fremont, MI
Overview A Brief Overview The licensed sales representative will sell Gerber Life Insurance products direct to consumer from various lead sources including, but not limited to, DRTV, direct…
Added 1 day ago
E
Call Center Representative - Career Growth
EchoStar
Chandler, AZ
- $17.75 to $20.25 USD / hour
…and direct reward for effort. You won't make a single cold call. Every interaction is an inbound customer looking for a reason to stay or go. If you have the empathy to defuse a tense…
Added 1 day ago
E
Retention Representative - Career Growth
EchoStar
Chandler, AZ
- $17.75 to $20.25 USD / hour
…and direct reward for effort. You won't make a single cold call. Every interaction is an inbound customer looking for a reason to stay or go. If you have the empathy to defuse a tense…
Added 1 day ago
E
Call Center Representative - Career Growth
EchoStar
Roseland, NJ
- $20.5 to $23 USD / hour
No Experience Necessary: Call center or retention experience is a major asset, but not required. We teach you the exact de-escalation and negotiation frameworks you need during training.…
Added 1 day ago
E
Inbound Retention Representative (Six-Figure Opportunity)
EchoStar
Roseland, NJ
- $20.5 to $23 USD / hour
No Experience Necessary: Call center or retention experience is a major asset, but not required. We teach you the exact de-escalation and negotiation frameworks you need during training.…

Zoom

Sales Development Representative Manager

Remote, United States

$92,800.00 - $185,600.00

Apply About employer

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Job details

Pay: $92,800.00 - $185,600.00
Experience: 2+ years of experience managing SDR or BDR teams in a B2B SaaS environment, with a proven track record of delivering against pipeline, meeting, and revenue targets
Posting language: English
Posted: Oct 6, 2026

Original job description

What You Can Expect

As Sales Development Representative Manager for Workvivo's AMER and LATAM region, you will own the full performance and development of a regional SDR team operating across both outbound and inbound motions. This is a hands-on leadership role at a meaningful moment for Workvivo: with the recent launches of Seer and Workvivo HQ, the team has a compelling, expanded story to bring to enterprise CHROs, CTOs, and Internal Comms leaders across two high-growth markets. Day to day, you will build coaching culture, translate global strategy into regional execution, and partner closely with Sales and Marketing to ensure the team delivers consistent, high-quality pipeline. This is a hybrid position that requires on-site presence 3 days per week at our Boston, MA office. Remote arrangements are not available for this role.

About the Team

Workvivo, now part of Zoom, is an employee communications and insights platform serving mid-market and enterprise companies globally, with buyers that include CHROs, CTOs, CIOs, and Internal Comms Directors. Our AMER and LATAM SDR team operates a balanced motion: structured outbound sequencing into target accounts alongside managed inbound response, with a clear focus on pipeline quality over volume. The team runs within Zoom's worldwide network, giving you the backing and resources to build at scale while maintaining the pace and ambition of a high-growth product.

Responsibilities

Deliver against regional meeting, SQO, and pipeline targets by owning AMER and LATAM SDR performance, with clear focus on the inputs and behaviors that drive results
Translate global SDR strategy into effective regional execution, ensuring playbooks and programs are adopted consistently across AMER and LATAM
Build and sustain a daily coaching culture through call reviews, role-plays, 1:1s, and live feedback that continuously sharpens rep performance
Develop and retain SDR talent by identifying high performers, building individual development plans, and addressing performance gaps with clear expectations and support
Drive consistent outbound and inbound execution across prospecting, sequencing, qualification, follow-up, and handoffs
Identify and resolve regional blockers across process, data, tooling, routing, and skills, partnering with the Global Head and cross-functional teams to address them
Partner with Sales and Marketing to strengthen meeting quality and pipeline conversion, ensuring AMER and LATAM SDR activity aligns with campaigns and ABM priorities
Share regional learnings and insights with the global SDR organization to influence strategy and improve what is working across the wider team

What We're Looking For

2+ years of experience managing SDR or BDR teams in a B2B SaaS environment, with a proven track record of delivering against pipeline, meeting, and revenue targets
Experience leading both outbound and inbound SDR motions, with a strong understanding of what drives conversion across each
Coaching-first leadership approach, with demonstrated experience listening to calls, running role-plays, and actively developing rep capability
Experience identifying high performers, managing performance gaps, and creating clear development pathways for SDR talent
Strong commercial acumen, including pipeline economics, conversion rates, and the data-driven levers that influence SDR performance
Effective cross-functional communicator and collaborator, with experience partnering with Sales, Marketing, and Enablement stakeholders
Comfortable operating in a fast-paced, high-growth environment and bringing structure, accountability, and energy to a team
3 days per week in person in our Boston office.

Salary Range or On Target Earnings:

$92,800.00 - $185,600.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/31/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines