Jobs in the United States

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RF Device Engineer
The Aerospace Corporation
El Segundo, CA
Physical Sciences Laboratories (PSL) support the effective and timely development and operation of national security systems through scientific research and the application of advanced…
Added just now
Senior Manager - Intelligent Process Automation and Reengineering
Bank of Montreal
Chicago, IL
Provides thought leadership and problem solving support across various in-flight projects.
Added 1 min ago
CC
Treatment Plan Coordinator
Clear Choice
Chicago, IL
- $23 to $26 USD / hour
Support the General Manager with administrative duties such as deposits, reconciliations, and reporting
Added 2 mins ago
Maintenance Technician II at Antero Apartments
Cottonwood Residential
CO · Colorado Springs, CO
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered…
Added 2 mins ago
HR GENERALIST/MANAGER
Acres of Diamonds
Duvall, WA
…the Director of Administration and organizational leaders to support our employees, strengthen HR practices, and foster a healthy, mission-aligned workplace…
Added 2 mins ago
CO
2027 Optics/Photonic Engineering Intern - Apopka FL
CORP-Corporate Office
United States
- $18.5 to $41.5 USD / hour
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 2 mins ago
Embedded Software Engineer-Level 3/4 (AHT)
DS - Advanced Weapons - Northridge
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 2 mins ago
Manufacturing Systems Engineering (MSE) Manager – Level 3
CORP-Corporate Office
United States
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 2 mins ago
Supply Chain/Principal Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelor’s Degree with 2 years of experience, a Master’s Degree OR at least 6 years of experience may be considered in lieu of a degree
Added 2 mins ago
Principal/ Sr Principal Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelor’s Degree with 5 years of experience OR a Master's Degree with 3 years of experience or in lieu of degree with 9 years of experience
Added 2 mins ago
Staff Supply Chain Subcontract Specialist
CORP-Corporate Office
United States
Must have Bachelors with 12 years of experience; Masters with 10 years; PhD with 8 Year, or in-lieu of degree with 16 years of experience
Added 2 mins ago
Sr Principal Product Trainer
CORP-Corporate Office
United States
Exciting position offers the Senior Principal Product Training & VR Courseware Developer to lead the design and development of in‑house product training courseware for field support…
Added 2 mins ago
Medical Assistant - General Surgery - Flowood
CHS
Flowood, MS
Student Loan Support – Assistance available for eligible roles
Added 2 mins ago
Sr Systems Integration Engineer – Radiation Producing Subsystem
x Varian Medical Systems, Inc.
United States
We seek a versatile Systems Engineer for our Linear Accelerator Systems group, supporting radiation-producing subsystems in oncology machines. Responsibilities include contributing to…
Added 2 mins ago
Technical Project Manager – Pulsed Power Hardware Systems Engineering
x Varian Medical Systems, Inc.
United States
This role leads the planning and execution of pulsed power hardware systems engineering programs, coordinating the teams, suppliers, and specifications needed to deliver reliable…
Added 3 mins ago
Center Manager
OrangeTwist
Las Vegas, NV
At OrangeTwist, your development matters. We invest in our people through ongoing education, training and support through our platform TwistED. We want you to keep building your knowledge,…
Added 3 mins ago
Center Manager
OrangeTwist
Boulder, CO
At OrangeTwist, your development matters. We invest in our people through ongoing education, training and support through our platform TwistED. We want you to keep building your knowledge,…
Added 3 mins ago
Clinician Charge / Cardiovascular Step Down Registered Nurse / RN
Emory Healthcare
Atlanta, GA
This nurse is recognized as an expert clinician and a change agent who strengthens organizational systems in support of the department's mission, vision, and values, and who role models…
Added 4 mins ago
TU
Sr Mobile Expert
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…
Added 4 mins ago
TU
Sr Mobile Expert
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…
Added 4 mins ago
TU
Sr Mobile Expert, Bilingual | Spanish
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…existing customers. Sr Mobile Expert, Bilingual will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…
Added 4 mins ago
TU
Sr Mobile Expert, Bilingual | Russian
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…existing customers. Sr Mobile Expert, Bilingual will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…
Added 4 mins ago
TU
Sr Mobile Expert
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…
Added 4 mins ago
TU
Sr Mobile Expert
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…
Added 4 mins ago
TU
Sr Mobile Expert
T-Mobile USA, Inc.
Brooklyn, NY
- $20 to $34 USD / hour
…service to our existing customers. Sr Mobile Expert will have new systems and tools for solving all customer needs from research to resolution, as well as new products and a product roadmap…

Zoom

AI Deployment Strategist

Springfield, IL, United States

$124,000.00 - $271,200.00

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Job details

Pay: $124,000.00 - $271,200.00
Posting language: English
Posted: Sep 29, 2026

Original job description

What You Can Expect

As an AI Deployment Strategist at Zoom, you will be at the intersection of cutting-edge AI and real-world customer impact, leading the deployment of next-generation Virtual Agents powered by LLMs and agentic frameworks. You will partner directly with strategic customers to translate complex business goals into intelligent, automated voice and chat experiences that resolve issues faster and more naturally. This role offers the opportunity to shape how Zoom’s conversational AI reaches the field, bridging platform innovation with live production deployments. If you are energized by the challenge of making advanced AI work in the real world, this is where that work happens.

About the Team

The Zoom Virtual Agent team builds state-of-the-art conversational AI solutions designed to resolve customer issues quickly and efficiently. We develop the metrics, intelligence, and evaluation systems that drive continuous improvement, drawing on advanced LLMs and applied data science. Our work sits at the core of Zoom’s AI product strategy, and we move with purpose to deliver meaningful impact for customers and the platform alike.

Responsibilities

Design and implement multi-step conversational workflows using agentic frameworks, enabling LLM agents to execute complex multi-tool tasks including database checks and transactions.
Fine-tune Large Language Models (LLMs) to achieve optimal performance, low latency, and minimal hallucination in real-time voice conversations.
Build and deploy custom full-stack Python and JavaScript solutions that connect agent decision-making with customer back-end systems such as CRM, ERP, and knowledge bases.
Craft and iterate advanced LLM prompts, including chain-of-thought and few-shot techniques, to guide conversation flow, maintain context, and ensure accurate tool use in live voice interactions.
Engineer TTS components, including ElevenLabs, Azure, and Cartesia, to fine-tune tone, pacing, emphasis, and prosody to match conversation context and brand standards.
Conduct A/B testing and performance monitoring on TTS output to ensure high acoustic quality, latency compliance, and emotional appropriateness.
Partner directly with customer engineering and executive teams as an embedded technical expert, mapping complex business goals to agentic AI solutions.
Own end-to-end production deployments with continuous optimization and performance tuning informed by real-world voice traffic data.
Translate field challenges, LLM failure modes, and TTS requirements into actionable input for Core Engineering and Product to drive platform innovation.

What We’re Looking For

3+ years in a technical, customer-facing role such as Field Deployment Engineer, Solutions Architect, or Technical Lead, focused on AI/ML or highly technical SaaS products.
Proven hands-on experience designing and deploying LLM solutions using modern agentic frameworks such as LangChain, LlamaIndex, or similar tools.
Deep expertise in voice stacks and TTS integration, with demonstrated skill using prompt engineering to control prosody, tone, and pacing.
Demonstrated ability to write and manage iterative prompts that guide both generative text logic and speech synthesis quality, including prosody and emotional nuance.
Solid software development skills in Python for prototyping, API integration, and production deployment, with familiarity with modern DevOps practices.
Exceptional ability to distill complex AI and engineering concepts into clear, actionable insights for both technical teams and executive stakeholders.

Salary Range or On Target Earnings:

$124,000.00 - $271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/10/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

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Jobs in the United States