Jobs in the United States

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Added 1 min ago
Senior Staff Software Engineer, Agentic AI for XR
Google
San Jose, CA · San Francisco, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 1 min ago
Staff Software Engineer, Mobile (Android)
Google
Mountain View, CA
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 2 mins ago
MS
Systems Engineer - McLeansville, NC
Military Spouse Jobs & VetJobs
United States
- $95,384 USD / year
The Marine Cable Planning and Operations Engineer develops and maintains ship plans and RPLs and provides technical support for marine cable operations. The engineer applies mathematics,…
Added 3 mins ago
M
Principal CAD Software Engineer
Microsoft
CA · NC · OR · Mountain View, CA · Raleigh, NC · Hillsboro, OR
- $142,800 to $304,200 USD / year
The Microsoft Silicon Engineering and Solutions Team is seeking a passionate and driven software engineer to be a technical leader for our central software team. This team drives…
Added 3 mins ago
M
Senior Software Engineer- AI Agents
Microsoft
WA · CA · NY · Redmond, WA · Mountain View, CA · Redmond · Mountain View · New York
- $119,800 to $261,000 USD / year
…governing AI agents at scale. We are looking for a Senior Software Engineer who is passionate about building secure, reliable, and highly scalable distributed systems and helping shape the…
Added 4 mins ago
Senior Engineer, Specialty Gas Systems
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a Senior Engineer, Specialty Gas Systems, you will lead the development and integration of high-purity and hazardous gas systems for advanced semiconductor manufacturing. You’ll guide…
Added 4 mins ago
Senior Engineer, Process Mechanical Engineer
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a Process Mechanical Engineer, you will provide technical leadership and oversight of third-party process mechanical design for major construction projects. You will manage design…
Added 4 mins ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
…want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization…
Added 5 mins ago
UG
Full Stack Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $72,800 to $130,000 USD / year
Added 10 mins ago
Software Engineer, Associate - Business Finance Technology
Blackstone Administrative Services Partnership
NJ
We're looking for a hands-on software engineer to help build the platforms that power finance and fund operations across Blackstone. You'll develop and support features within our…
Added 12 mins ago
TT
Lead Product Engineer
True Talent Solutions Partners
New York, NY
- $225,000 to $275,000 USD / year
Added 16 mins ago
NU
Digital Transformation AR/VR Internships – Summer 2027
NBC Universal
North Hollywood, CA
- $30 USD / hour
Digital Transformation Engineer: The Universal Pictures Digital Transformation seeks a Full-Stack Engineer Intern to join our team as we envision the future of entertainment media. In this…
Added 17 mins ago
Robotics Engineer, Logistics Automation
Meta
Fremont, CA
Meta is seeking a Robotics Engineer to join our Infra Robotics team. This team implements advanced robotics technologies to enable efficient and safe data center operations.The logistics…
Added 17 mins ago
Operations AI Engineer - Early Career
Lockheed Martin
Palmdale, CA
A collaborative engineer with strong expertise in applied statistics, machine learning, and data visualization. You thrive in fast‑paced, global environments, possess excellent…
Added 17 mins ago
Aeronautical Engineer Intern
Lockheed Martin
Palmdale, CA
Lockheed Martin Aeronautics is seeking a Summer 2027 Intern Aeronautical Engineer. In this role, you will perform wind tunnel operations activities and apply basic aeronautical principles.…
Added 17 mins ago
Software Engineer, Machine Learning - Ads Infra and Ranking
Meta
Menlo Park, CA
Software Engineer, Machine Learning - Ads Infra and Ranking Responsibilities:
Added 18 mins ago
Senior Staff Software Engineer, Generative Retail Ad Formats and LLM Applications
Google
Mountain View, CA
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Added 18 mins ago
Staff Software Engineer, ML Compiler Performance Engineer Co-Design
Google
Mountain View, CA
Share Staff Software Engineer, ML Compiler Performance Engineer Co-Design
Added 18 mins ago
Agentic Data Cloud Customer Engineer II, Google Cloud
Google
Sunnyvale, CA
Share Agentic Data Cloud Customer Engineer II, Google Cloud
Added 18 mins ago
Senior Staff Software Engineer, Platforms Security
Google
Sunnyvale, CA
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Added 18 mins ago
Senior RTL Design Engineer, TPU
Google
Sunnyvale, CA
Added 18 mins ago
Software Engineer, Machine Learning
Meta
Sunnyvale, CA
Meta is seeking a distinguished Software Engineer with deep machine learning expertise to drive transformative advances across Meta's AI-powered products and platforms. In this role, you…
Added 18 mins ago
Research Scientist Intern, ML Innovation for Products (PhD)
Meta
Sunnyvale, CA · Menlo Park, CA
Added 18 mins ago
Software Engineer, Infrastructure - Ads Infra and Ranking
Meta
Sunnyvale, CA
Software Engineer, Infrastructure - Ads Infra and Ranking Responsibilities:
Added 18 mins ago
Mechanical Engineer II (Thermal Analysis)
Lockheed Martin
Sunnyvale, CA
…community of engineers looking for an enthusiastic Aeronautical Engineer to join the tight-knit group. The Fleet Ballistic Missile program has been of Lockheed Martin’s premier Lines of…

Zoom

AI Deployment Strategist

Santa Barbara, CA, United States
Sacramento, CA, United States
San Jose, CA, United States

$124,000.00 - $271,200.00

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Job details

Pay: $124,000.00 - $271,200.00
Posting language: English
Posted: Sep 29, 2026

Original job description

What You Can Expect

As an AI Deployment Strategist at Zoom, you will be at the intersection of cutting-edge AI and real-world customer impact, leading the deployment of next-generation Virtual Agents powered by LLMs and agentic frameworks. You will partner directly with strategic customers to translate complex business goals into intelligent, automated voice and chat experiences that resolve issues faster and more naturally. This role offers the opportunity to shape how Zoom’s conversational AI reaches the field, bridging platform innovation with live production deployments. If you are energized by the challenge of making advanced AI work in the real world, this is where that work happens.

About the Team

The Zoom Virtual Agent team builds state-of-the-art conversational AI solutions designed to resolve customer issues quickly and efficiently. We develop the metrics, intelligence, and evaluation systems that drive continuous improvement, drawing on advanced LLMs and applied data science. Our work sits at the core of Zoom’s AI product strategy, and we move with purpose to deliver meaningful impact for customers and the platform alike.

Responsibilities

Design and implement multi-step conversational workflows using agentic frameworks, enabling LLM agents to execute complex multi-tool tasks including database checks and transactions.
Fine-tune Large Language Models (LLMs) to achieve optimal performance, low latency, and minimal hallucination in real-time voice conversations.
Build and deploy custom full-stack Python and JavaScript solutions that connect agent decision-making with customer back-end systems such as CRM, ERP, and knowledge bases.
Craft and iterate advanced LLM prompts, including chain-of-thought and few-shot techniques, to guide conversation flow, maintain context, and ensure accurate tool use in live voice interactions.
Engineer TTS components, including ElevenLabs, Azure, and Cartesia, to fine-tune tone, pacing, emphasis, and prosody to match conversation context and brand standards.
Conduct A/B testing and performance monitoring on TTS output to ensure high acoustic quality, latency compliance, and emotional appropriateness.
Partner directly with customer engineering and executive teams as an embedded technical expert, mapping complex business goals to agentic AI solutions.
Own end-to-end production deployments with continuous optimization and performance tuning informed by real-world voice traffic data.
Translate field challenges, LLM failure modes, and TTS requirements into actionable input for Core Engineering and Product to drive platform innovation.

What We’re Looking For

3+ years in a technical, customer-facing role such as Field Deployment Engineer, Solutions Architect, or Technical Lead, focused on AI/ML or highly technical SaaS products.
Proven hands-on experience designing and deploying LLM solutions using modern agentic frameworks such as LangChain, LlamaIndex, or similar tools.
Deep expertise in voice stacks and TTS integration, with demonstrated skill using prompt engineering to control prosody, tone, and pacing.
Demonstrated ability to write and manage iterative prompts that guide both generative text logic and speech synthesis quality, including prosody and emotional nuance.
Solid software development skills in Python for prototyping, API integration, and production deployment, with familiarity with modern DevOps practices.
Exceptional ability to distill complex AI and engineering concepts into clear, actionable insights for both technical teams and executive stakeholders.

Salary Range or On Target Earnings:

$124,000.00 - $271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/10/26

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know - we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement (https://www.zoom.com/en/trust/candidate-privacy-statement/) for more information of how we use your data.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

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