AI Assistant Development Intern

AI Engineering Intern

Location: Parsippany, NJ

Work Arrangement: Hybrid, with onsite work required in Parsippany.

Position Summary:

The Zoetis Tech & Digital organization is developing an internal AI assistant designed to help employees find information, get answers, and complete work across enterprise systems. The AI Engineering Intern will contribute directly to this initiative, gaining hands-on experience across several areas of AI development, including enterprise system integration, knowledge curation, prompt engineering, automation, testing, and performance evaluation. This internship provides an opportunity to work on a real-world enterprise AI solution while learning how AI assistants are developed, tested, improved, and scaled within a global organization.

Key Responsibilities:

Integration & Automation:

• Build and test integrations between the AI assistant and enterprise platforms.
• Work with REST APIs, including reading documentation, authentication, pagination, error handling, and response validation.
• Develop scripts using Python, TypeScript, or PowerShell to automate recurring data collection and transformation activities.

Knowledge & AI Assistant Development:

• Structure, organize, and tag source content to improve the accuracy and relevance of information retrieved by the AI assistant.
• Identify gaps where reliable source information is unavailable and collaborate with subject matter experts to develop appropriate content.
• Support the development and testing of instructions and prompts that guide the AI assistant's behavior.

Testing & Evaluation:

• Conduct regression testing using established test sets following changes to the assistant.
• Document improvements, issues, and regressions to help continuously improve AI assistant performance.
• Support the measurement and evaluation of assistant quality and effectiveness.

Required Qualifications:

• Currently pursuing a Bachelor’s degree in Computer Science, Information Systems, Data Science, Software Engineering, or a related field. Rising juniors and seniors are preferred.
• Coursework, projects, or hands-on experience with Python, including working with APIs and JSON.
• Familiarity with version control tools such as Git and GitHub.
• Strong written communication skills, with the ability to develop clear prompts, documentation, test cases, and findings.
• Strong attention to detail and comfort working in an iterative, test-driven environment.
• Ability to work a hybrid schedule with onsite presence in Parsippany, NJ.

Preferred Qualifications:

• Hands-on experience with Large Language Models (LLMs), prompt engineering, or Retrieval-Augmented Generation (RAG) through coursework, personal projects, hackathons, or previous internships.
• Exposure to IT Service Management (ITSM) or enterprise platforms such as ServiceNow.
• Experience developing dashboards in Power BI, Tableau, or similar visualization tools to track AI assistant performance and usage metrics.
• Familiarity with AI or model evaluation concepts such as precision, recall, benchmark design, regression testing, or model testing.

Compensation:

The following hourly pay rates reflect the anticipated base pay for this position:

• Associate-level degree: $16.00/hour
• Undergraduate-level degree: $22.00/hour
• Graduate-level degree: $32.50/hour
• Doctorate-level degree: $36.00/hour

For candidates located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, or Washington (Seattle area), the anticipated hourly base pay rates are:

• Associate-level degree: $17.00/hour
• Undergraduate-level degree: $24.20/hour
• Graduate-level degree: $36.40/hour
• Doctorate-level degree: $40.30/hour

Full time

Intern (Trainee)

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.