Jobs in the United States

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Added 1 min ago
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Field Clinical Engineer/Clinical Sales Support
Kardion
New York, NY
- $140,000 to $160,000 USD / year
…our global operating model, we are seeking a Field Clinical Engineer / Clinical Sales Support professional to work directly with physicians and catheterization lab staff to produce…
Added 1 min ago
NB
Senior Software Engineer
Nelnet Business Solutions
Madison, WI · Centennial, CO
- $120,000 to $150,000 USD / year
As a Senior Software Engineer at FACTS SIS, you will be a key component of the application development process. You will work closely with Product, Engineering and other internal teams to…
Added 1 min ago
Staff Technical Program Manager, Firmware Lifecycle and Release Management
Crusoe
Seattle, WA
We’re looking for an engineer-rooted TPM who is comfortable in the white space between teams and who earns trust with engineers and vendors through technical depth and execution rigor.…
Added 2 mins ago
Senior Pre-Sales Solution Engineer – Northeast
DTEX Systems
Remote, United States
As part of the DTEX Architecture and Solutions Engineering organization, the Senior Solutions Engineer (SE) is a technically sophisticated role combining deep security expertise with…
Added 2 mins ago
Senior Full Stack Software Engineer - Identity Verification & Proofing
Intuit
San Diego, CA · Mountain View, CA
The ideal candidate is an engineer who is very strong in designing and building each layer of enterprise software with full stack engineering mindset and skills. The engineer should have…
Added 2 mins ago
Sr. Staff Software Engineer
Intuit
Mountain View, CA
Join the QuickBooks AI PD team as a Sr. Staff Software Engineer and be at the forefront of revolutionizing financial management through AI-driven experiences. At Intuit, we're dedicated to…
Added 4 mins ago
Staff Engineer
BlackLine Systems, Inc.
United States
Passion for engineering excellence through automation, unit testing, and process improvements.
Added 5 mins ago
Consulting Architect
Elastic
United States
…collaborate cross-functionally with Professional Services, Engineering, Product, and Sales to accelerate adoption of the Elastic platform, ensuring customers maximize the value of their…
Added 7 mins ago
PS
Platform Software Engineer
Pi Security
San Francisco, CA
- $168,000 to $235,000 USD / year
…vulnerability classes, and embed security guardrails where engineering work already happens. We are building for a future where security is not a blocker at the end of the development…
Added 7 mins ago
Senior Staff Software Engineer, Agentic Systems - Moveworks
ServiceNow
Mountain View, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 7 mins ago
Staff Backend Engineer, Moderation Enforcement
Reddit
Remote, United States
We’re looking for a Staff Backend Engineer, who has interest in using applied ML to improve our automated detection and applying appropriate enforcement. We are looking for an engineer who…
Added 7 mins ago
VI
Product Operations Manager
Vesta Innovations Inc.
United States
- $150,000 to $200,000 USD / year
…that the future of mortgage lending will be a fully automated process. Today, our AI augmented platform makes that a reality. Our mission has been to build a platform where AI isn’t just an…
Added 7 mins ago
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Senior AI Engineer
Arine
Remote, United States
- $170,000 to $190,000 USD / year
…adherence, and optimize interventions at scale. As a Senior AI Engineer, you will play a key role in designing, building, and deploying AI-powered solutions that enhance clinician…
Added 8 mins ago
TA
Aerospace Quality Engineer- Level 1
TRIGO ADR Americas
Fort Worth, TX
- $34 to $42 USD / hour
3-5 years' experience in areas of Quality Engineering such as: FMEA, SPC, RCCA, Process Control, Product Evaluation and Auditing
Added 8 mins ago
National Manager, Software Engineer
Toyota
Plano, TX
…movement for everyone. We are seeking a Director, Software Engineering, to serve as the Technology Domain Owner…
Added 9 mins ago
Engineer II, Manufacturing
MasterBrand Cabinets LLC
Jasper, IN
The Manufacturing Engineer is responsible for designing, implementing, and optimizing manufacturing processes to improve efficiency, quality, and safety in production. This role involves…
Added 10 mins ago
Principal AI Engineer
Capgemini
Atlanta, GA, GA
…solutions across multiple product teams. Own the platform roadmap, engineering standards, model lifecycle, and adoption outcomes while driving innovation at the forefront of…
Added 10 mins ago
Hyperscalar Cybersecurity Engineer
Capgemini
Atlanta, GA, GA
7+ years of cybersecurity engineering experience in AWS, Azure, or GCP.
Added 10 mins ago
Forward Deployed Engineer
Capgemini
New York, NY, NY
Create use-case documentation, process guides, and reusable templates.
Added 10 mins ago
High-Speed -Hardware Design Engineer
Capgemini
Santa Clara, CA, CA
We are seeking a highly skilled High-Speed Hardware Design Engineer to join our team developing next-generation Electronic Control Units (ECUs) for Electric Vehicles (EVs). In this role,…
Added 10 mins ago
Mechanical Engineer II - Projects
Freeport McMoRan
Safford, AZ
…redesign, system failure analysis, failure prevention, and other engineering functions, ensuring projects are completed within established schedules and…
Added 10 mins ago
Senior Mechanical Engineer - Projects
Freeport McMoRan
Safford, AZ
…redesign, system failure analysis, failure prevention, and other engineering functions, ensuring projects are completed within established schedules and…
Added 11 mins ago
Senior Specialist, Systems Engineer - Mission Planner
L3Harris Technologies
Palm Bay, FL
Job Title: Senior Specialist, Systems Engineer – Mission Planner
Added 13 mins ago
BT
Field Application Engineer, AI Cloud
Bitdeer Technologies Group
San Jose, CA
- $140,000 to $180,000 USD / year
Partner with AI ecosystem, cloud infrastructure, procurement, and engineering teams to build a consistent assessment process and a prioritized pipeline of qualified sites.
Added 14 mins ago
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Senior Product Manager
Nirvana
New York City, NY
- $165,000 to $185,000 USD / year
Layers of process before you can talk to a customer or an engineer

Zensar

Service Desk Engineer

Boston, MA, United States
Rockland, MA, United States

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Why Zensar? We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other - and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition - grow, own, achieve, learn (GOAL) - lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for a Service Desk Engineer in the United States (Rockland, MA – 100% Onsite). This position is open for Full Time with excellent benefits and professional growth opportunities.

About the Role

We are looking for a Service Desk Analyst who is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices.
This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.

Key Responsibilities:

Administer and provide User account provisioning.
Support desktops, laptops, thin clients, printers, scanners, and peripherals
Install, configure, and update banking-approved software
Follow all internal controls and policies
Assist in password resets, MFA support, and identity/access management requests.
Identify and report suspicious activity or potential security threats
Maintain a strong focus on data privacy and cybersecurity best practices
Document solutions and create user guides/knowledge base articles
Responsible for installing desktop applications and software
Use the Incident Management System to document and manage problems and work requests and their respective resolutions
Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
Route problems to internal 2nd level IT support staff.

Experience:

You should have Phone/Customer support experience Mandatory with excellent communication skills
Windows Technical Service desk experience is necessary
knowledge Windows 11 and basics of Windows Server
Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
ITSM ticketing tools such as Ivanti, ServiceNow etc.,

Preferred Qualification:

Bachelor’s/associate degree in IT, Computer Science, or related field (preferred).
Must have experience in IT service desk or technical support role.
Experience supporting a bank or financial services environment (preferred).
Basic and Above Average knowledge of:
Windows OS & Microsoft 365
Active Directory / Azure AD
VPN & MFA
ITIL framework
Excellent communication, customer service, and problem solving skills.
Ability to work in a fast-paced, highly regulated environment.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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