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Added 8 mins ago
TT
Windom Fabrication Automation Engineer (Onsite) - The Toro Company
The Toro Company
Windom, MN
- $84,300 to $105,400 USD / year
We are seeking a hands-on Automation & Robotics Engineer responsible for the design, installation, integration, programming, troubleshooting, repair, and preventive maintenance of automated…
Added 8 mins ago
DR
Sr. Supplier Quality Engineer
Development Resource Group, Inc.
Mounds View, MN
- $48 to $52 USD / hour
Experience with supplier controls, process validation, test method validation (TMV), root cause investigations, and statistical quality methods.
Added 9 mins ago
Quality Engineer III
nVent
Anoka, MN
Validate manufacturing process readiness by evaluating process capability, measurement systems, inspection methods, work instructions, error-proofing, and controls for critical-to-quality…
Added 24 mins ago
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Maintenance Engineer
GPAC
Delano, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 1 hour ago
Sr. Engineer, Automation Engineering, Controls Hardware - Lilly Medicine Foundry
Lilly
Lebanon, IN
The Senior Engineer - Automation Engineering will work as a member of the Automation Engineering Department at Eli Lilly, Foundry. The engineer will provide automation support for one or…
Added 1 hour ago
Engineer - Project Controls
Lilly
Indianapolis, IN
The Advisor, Project Controls Engineer is the central steward for project controls functions within Global Facilities Delivery (GFD). This role ensures best-in-class practices in budgeting,…
Added 1 hour ago
RU
Applications Engineer I
Randstad USA
Fountain Valley, CA
- $78,000 to $90,000 USD / year
We are seeking a hands-on, customer-focused CNC Applications Engineer specializing in CNC turning and precision machining systems. In this role, you will be the technical authority bridging…
Added 2 hours ago
Traveling Senior Commissioning Manager - MSG - Dat
Turner Construction
Jackson, MS
…which includes our Data Center, Pharmaceutical, Industrial/Manufacturing, and EV/Battery/Renewables market segment groups (MSG). *** Manage end-to-end Commissioning processes and delivery…
Added 3 hours ago
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Maintenance Engineer
GPAC
Monticello, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 3 hours ago
INGENYX- Process Engineer 3 - Quality
Teleflex
Mansfield, MA
Manufacturing Quality Engineer III is a hands-on engineering role responsible for supporting manufacturing operations through process monitoring, equipment oversight, validation activities,…
Added 3 hours ago
Manufacturing Engineer 3 - 31037
HII
Pocasset, MA
Senior Manufacturing Engineer - Unmanned Underwater Vehicles (UUVs)
Added 3 hours ago
Senior Product Development Engineer
Sirtex Medical Inc
Woburn, MA
Sirtex Medical is hiring a Sr. Product Development Engineer to serve as the senior individual-contributor technical authority. You will provide project leadership, own the technical…
Added 3 hours ago
EC
Associate Manufacturing Engineer
Eaton Corporation
Jonesville, SC
- $59,000 to $86,000 USD / year
Detailed knowledge of lean manufacturing techniques – i.e., value stream mapping, one piece flow, 5S, Standard work, visual controls, daily accountability, process checks, etc.
Added 3 hours ago
Entry Level Engineer
Savannah River Nuclear Solutions, LLC
Aiken, SC
…Technology Engineering is looking for Engineers with interest in Process Systems, Process Controls, Web App Development, and Simulation and Modeling Recent college graduates will initially…
Added 4 hours ago
Sr. Manufacturing & Controls Engineer
Clarios
Saint Joseph, MO
The Sr. Manufacturing & Controls Engineer will ensure production equipment operates safely, reliably, and efficiently. This role will manage and support manufacturing projects of varying…
Added 5 hours ago
Mechanical Engineer
Cleaning Technologies Group
Cincinnati, OH
The Mechanical Design Engineer supports the design and development of custom machinery by creating detailed mechanical designs, drawings, and documentation under the guidance of senior…
Added 5 hours ago
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Principal Supply Chain Engineer - Factory Quality
Oracle
Jefferson City, MO
- $102,300 to $209,500 USD / year
+ Work frequently on-site with Texas-based manufacturing partners, including IGS and Foxconn, to verify that process controls, inspection criteria, rework instructions, escalation paths,…
Added 6 hours ago
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Maintenance Engineer
GPAC
Minnetonka, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
G
Maintenance Engineer
GPAC
New Hope, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
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Maintenance Engineer
GPAC
Eden Prairie, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
G
Maintenance Engineer
GPAC
Hopkins, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
G
Maintenance Engineer
GPAC
Champlin, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
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Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
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Maintenance Engineer
GPAC
Wayzata, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.
Added 6 hours ago
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Maintenance Engineer
GPAC
Mound, MN
- $34 to $41 USD / hour
A global leader in food processing technology is seeking a Maintenance Engineer to join its technical applications team.

Closed listing

Zensar

Service Desk Engineer

Boston, MA, United States
Rockland, MA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Nov 4, 2026
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why Zensar? We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other - and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition - grow, own, achieve, learn (GOAL) - lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for a Service Desk Engineer in the United States (Rockland, MA – 100% Onsite). This position is open for Full Time with excellent benefits and professional growth opportunities.

About the Role

We are looking for a Service Desk Analyst who is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices.
This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.

Key Responsibilities:

Administer and provide User account provisioning.
Support desktops, laptops, thin clients, printers, scanners, and peripherals
Install, configure, and update banking-approved software
Follow all internal controls and policies
Assist in password resets, MFA support, and identity/access management requests.
Identify and report suspicious activity or potential security threats
Maintain a strong focus on data privacy and cybersecurity best practices
Document solutions and create user guides/knowledge base articles
Responsible for installing desktop applications and software
Use the Incident Management System to document and manage problems and work requests and their respective resolutions
Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
Route problems to internal 2nd level IT support staff.

Experience:

You should have Phone/Customer support experience Mandatory with excellent communication skills
Windows Technical Service desk experience is necessary
knowledge Windows 11 and basics of Windows Server
Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
ITSM ticketing tools such as Ivanti, ServiceNow etc.,

Preferred Qualification:

Bachelor’s/associate degree in IT, Computer Science, or related field (preferred).
Must have experience in IT service desk or technical support role.
Experience supporting a bank or financial services environment (preferred).
Basic and Above Average knowledge of:
Windows OS & Microsoft 365
Active Directory / Azure AD
VPN & MFA
ITIL framework
Excellent communication, customer service, and problem solving skills.
Ability to work in a fast-paced, highly regulated environment.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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