Jobs in the United States

25+ jobs

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Added 7 mins ago
Market Risk Data Quality Lead Analyst Vice President
Citibank, N.A.
United States
Citi is seeking a Market Risk Data Quality Lead Analyst (C13) to drive the resolution of complex data quality challenges across the Market Risk organization. This role offers a unique…
Added 29 mins ago
Principal Data Analyst
Capital One
McLean, VA · NY · Richmond, VA
Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related…
Added 46 mins ago
Cyber Security Analyst or Senior Cyber Security Analyst
Idaho Power Company
Boise, ID
Idaho Power - located in vibrant Boise, Idaho - is looking for a Cyber Security Analyst or Senior Cyber Security Analyst to join our Cyber Security team. It’s an exciting time to work for…
Added 46 mins ago
Product Support Analyst I
InComm Payments
Sandy, UT · Columbus, GA
…knowledge in the growing FINTECH industry. The FLOS Product Support Analyst I is responsible for supporting day-to-day business operations by providing second-level technical support. Our…
Added 1 hour ago
Warehouse Supervisor
Ajinomoto Foods North America
San Diego, CA
Responsibility is to oversee warehouse operations on a shift level, including related issues. This includes, but is not limited to, supervising all Warehouse personnel, reviewing all…
Added 1 hour ago
Epic Application Analyst Sr- Epic Professional Coding
Advocate Health, Inc.
Remote, United States
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future…
Added 1 hour ago
Stationary Engineer, Sewage Plant (TPV 7372) (SFO) (160266)
City and County of San Francisco
San Francisco, CA
Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive.
Added 1 hour ago
Service Desk Engineer
Zensar
Boston, MA · Rockland, MA
We are looking for a Service Desk Analyst who is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices.
Added 1 hour ago
NU
System Engineer - Intune AD Admin (815502) (Hybrid)
NITELINES USA, INC
Atlanta, GA
- $44 USD / hour
Minimum Qualifications: Bachelor’s Degree in a related field and three years of progressively responsible, professional level analyst and systems experience in a largescale Information…
Added 1 hour ago
SO
INSPECTOR SPECIALIST (WT: SENIOR COMPLIANCE ANALYST) - 76002284
State of Florida
DELAND, FL
- $43,307.28 USD / year
Working Title: INSPECTOR SPECIALIST (WT: SENIOR COMPLIANCE ANALYST) - 76002284
Added 1 hour ago
CO
Capital Planning and Project Manager I/II (Capital Projects)
County of Marin
San Rafael, CA
- $47.02 to $65.73 USD / hour
…Capital Projects Division. Candidates will be considered for the level they meet minimum…
Added 1 hour ago
Industrial Security Analyst - Level 2
SP - Launch Vehicles
United States
…spirit to our collaborative teams. As an Industrial Security Analyst – Level 2 located in Chandler, AZ, you’ll be a linchpin in missions of paramount importance, defining the art of the…
Added 2 hours ago
GL
UX/UI DESIGNER
General Logistics Systems US, Inc.
Hayward, CA
- $95,000 to $110,000 USD / year
The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for designing, building, and continuously improving digital customer experience platforms at GLS US.…
Added 2 hours ago
C
Application System Analyst | Epic Healthy Planet
CentraCare
MN
- $67,641.6 to $123,488 USD / year
…a strong understanding of system functionality and business operations. Collaborates regularly with stakeholders, subject matter experts, and end users to assess needs and configure…
Added 2 hours ago
CS
T1 Cyber Network Defense Analyst – Shift (w/ active TS)
Critical Solutions
Washington, DC
- $58,000 to $74,000 USD / year
The Tier 1 Cyber Network Defense Analyst (CNDA) will be part of a team that provides security operations center (SOC) support, cyber analysis, application development, and a 24x7x365…
Added 2 hours ago
Business Analyst - Resort
Big Cedar LLC
Ridgedale, MO
The Business Analyst serves as a strategic partner to hospitality operations, finance, sales, marketing, and executive leadership by transforming data into actionable business insights.…
Added 2 hours ago
Cybersecurity Governanace, Risk & Compliance Sr. Analyst
MSI - (Marvell Semiconductor Inc.) US
Santa Clara, CA · Austin, TX
Bachelor’s degree in Information Technology, Cybersecurity, Information Security, Computer Science, or a related field, or equivalent relevant professional experience.
Added 2 hours ago
Senior Red Team Analyst
CPC Colonial Pipeline Company
Alpharetta, GA
…energetic professionals to join our team to help us to the next level of…
Added 2 hours ago
Scrum Master II - U.S. Citizenship Required
ZenPoint Solutions
Washington, DC
Track delivery and implementation tasks, ensuring operations, security protocols, and compliance procedures are strictly followed.
Added 2 hours ago
RC
Senior Management Analyst- Toll Technology
Riverside County Transportation Commission
Riverside, CA
- $9,923 to $13,397 USD / month
This is the advanced journey-level class in the Management Analyst series. Incumbents serve as subject matter experts in assigned functional areas and perform complex research and analysis…
Added 2 hours ago
Sr. Analyst, Process Enablement - Manufacturing
Vertiv
Anderson, SC
The Sr. Analyst, Process Enablement - Manufacturing provide expertise and structured support for manufacturing business processes, ensuring accurate issue triage, process guidance, and…
Added 2 hours ago
Sr. Analyst, Process Enablement - Supply Chain
Vertiv
Westerville, OH
Sr. Analyst, Process Enablement - Supply Chain provide expertise and structured support for supply chain business processes, ensuring accurate issue triage, process guidance, and effective…
Added 3 hours ago
MS
Assistant Registrar
McNeese State University
Lake Charles, LA
- $51,000 USD / year
Manage the daily operations of the registration component of the Office of the Registrar in accordance with FERPA and university rules and regulations
Added 3 hours ago
AC
Clinical Director (BCBA)
Autism Care Partners
Bedford, NH
- $100,000 USD / year
Supervision for RBTs and master level students in pursuit of acquiring their BCBA.
Added 3 hours ago
Operations Analyst
Celsius
Boca Raton, FL
The Operations Analyst will support data-driven decision-making across supply planning, procurement, manufacturing, inventory, and logistics. This role will translate operational questions…

Zensar

Service Desk Engineer

Boston, MA, United States
Rockland, MA, United States

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Why Zensar? We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other - and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition - grow, own, achieve, learn (GOAL) - lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for a Service Desk Engineer in the United States (Rockland, MA – 100% Onsite). This position is open for Full Time with excellent benefits and professional growth opportunities.

About the Role

We are looking for a Service Desk Analyst who is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices.
This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.

Key Responsibilities:

Administer and provide User account provisioning.
Support desktops, laptops, thin clients, printers, scanners, and peripherals
Install, configure, and update banking-approved software
Follow all internal controls and policies
Assist in password resets, MFA support, and identity/access management requests.
Identify and report suspicious activity or potential security threats
Maintain a strong focus on data privacy and cybersecurity best practices
Document solutions and create user guides/knowledge base articles
Responsible for installing desktop applications and software
Use the Incident Management System to document and manage problems and work requests and their respective resolutions
Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
Route problems to internal 2nd level IT support staff.

Experience:

You should have Phone/Customer support experience Mandatory with excellent communication skills
Windows Technical Service desk experience is necessary
knowledge Windows 11 and basics of Windows Server
Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
ITSM ticketing tools such as Ivanti, ServiceNow etc.,

Preferred Qualification:

Bachelor’s/associate degree in IT, Computer Science, or related field (preferred).
Must have experience in IT service desk or technical support role.
Experience supporting a bank or financial services environment (preferred).
Basic and Above Average knowledge of:
Windows OS & Microsoft 365
Active Directory / Azure AD
VPN & MFA
ITIL framework
Excellent communication, customer service, and problem solving skills.
Ability to work in a fast-paced, highly regulated environment.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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