Jobs in the United States

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Added 3 mins ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
United States
The Northrop Grumman CIDO Classified Solutions team is seeking a Principal Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be…
Added 21 mins ago
Accounts Payable / Receivable Specialist - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
Accounts Payable Coordinator, Accounts Receivable Analyst, Accounting Associate, Accounts Payable Specialist, Accounts Receivable Specialist, Accounts Payable Clerk, Accounts Receivable…
Added 21 mins ago
Quoting Specialist - Warren Area
The Pivot Group Network
Warren · Warren, MI
Associate or bachelor degree in engineering, business, or a related field.
Added 21 mins ago
IT Systems Administrator - Grayling Area
The Pivot Group Network
Grayling · Grayling, MI
Network Administrator, IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing…
Added 21 mins ago
Accounts Payable / Receivable Specialist - Burton Area
The Pivot Group Network
Burton · Burton, MI
Billing Specialist, Accounts Payable Coordinator, Accounts Receivable Analyst, Accounting Associate, Accounts Payable Specialist, Accounts Receivable Specialist, Accounts Payable Clerk,…
Added 23 mins ago
CO
Computer Systems Analyst
City of Cincinnati
Cincinnati, OH
- $47.34 to $63.62 USD / hour
The Metropolitan Sewer District is seeking to fill the position of Computer Systems Analyst with a talented and motivated individual to administer our timekeeping and payroll system. You…
Added 24 mins ago
Estimator - Gladwin Area
The Pivot Group Network
Gladwin · Gladwin, MI
Strong math skills and comfort with spreadsheets and ERP software.
Added 24 mins ago
Estimator - Coldwater Area
The Pivot Group Network
Coldwater · Coldwater, MI
Strong math skills and comfort with spreadsheets and ERP software.
Added 27 mins ago
IT Systems Administrator - Jackson Area
The Pivot Group Network
Jackson · Jackson, MI
Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing Systems Administrator, Help Desk Administrator, Systems Administrator, Network Administrator, IT…
Added 27 mins ago
Quoting Specialist - Bad Axe Area
The Pivot Group Network
Bad Axe · Bad Axe, MI
Associate or bachelor degree in engineering, business, or a related field.
Added 29 mins ago
IT Systems Administrator - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Systems Administrator, Network Administrator, IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations…
Added 29 mins ago
Estimator - Shelby Township Area
The Pivot Group Network
Shelby Township · Shelby Township, MI
Strong math skills and comfort with spreadsheets and ERP software.
Added 29 mins ago
IT Systems Administrator - Iron River Area
The Pivot Group Network
Iron River · Iron River, MI
IT Administrator, Infrastructure Administrator, IT Support Specialist, Server Administrator, Windows Systems Administrator, IT Operations Analyst, Manufacturing Systems Administrator, Help…
Added 33 mins ago
Accounts Payable / Receivable Specialist - Alpena Area
The Pivot Group Network
Alpena · Alpena, MI
Accounts Payable Coordinator, Accounts Receivable Analyst, Accounting Associate, Accounts Payable Specialist, Accounts Receivable Specialist, Accounts Payable Clerk, Accounts Receivable…
Added 33 mins ago
Quoting Specialist - Wixom Area
The Pivot Group Network
Wixom · Wixom, MI
Associate or bachelor degree in engineering, business, or a related field.
Added 33 mins ago
Payroll Specialist - Caro Area
The Pivot Group Network
Caro · Caro, MI
Support quarter-end and year-end payroll tax filings and reporting.
Added 47 mins ago
Classified Cybersecurity Analyst
Northrop Grumman
Cincinnati
The Northrop Grumman CIDO Classified Solutions team is seeking a Classified Cybersecurity Analyst to support information system lifecycle activities. The selected candidate will be required…
Added 47 mins ago
Principal Computer Systems Analyst - Windows
Northrop Grumman
Palmdale
The Northrop Grumman CIDO Classified Solutions team is seeking a Principal Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be…
Added 48 mins ago
Sr Principal Computer Systems Analyst - Linux
Northrop Grumman
El Segundo
The Northrop Grumman CIDO Classified Solutions team is seeking a Sr. Principal Computer Systems Analyst - Linux to support information system lifecycle activities. The selected candidate…
Added 48 mins ago
Sr Principal Linux Systems Administrator - Polygraph
Northrop Grumman
Linthicum Heights
The Northrop Grumman Classified Solutions CIDO team is seeking a Sr Principal Computer Systems Analyst (Sr Principal Linux Systems Administrator) to support information system lifecycle…
Added 1 hour ago
Installation Technician
LEIDOS, INC.
Alexandria, VA
Leidos is seeking an Installation Technician and Jr. Data Analyst to support a large enterprise IT contract for the DoD/IC as part of the Infrastructure Services Enterprise Operations…
Added 1 hour ago
SU
Data Analyst- PC #1498
Salinas Union High School District
Salinas, CA
- $43.73 to $50.63 USD / hour
- Associate’s degree or higher in Computer Science, Engineering, Electronics, Business Information Systems, Software Engineering, Information Technology, or a related field
Added 1 hour ago
CA
Exempt to Permanent – Technology Analyst/Designer - Senior (1053) Citywide (E168928)
City and County of San Francisco
San Francisco, CA
- $134,082 to $168,688 USD / year
…Francisco City College, working within the 1053 Technology Analyst/Designer - Senior…
Added 1 hour ago
Enterprise Application Associate Analyst - (Epic Resolute Professional Billing)
Children's Health
Dallas, TX
Job Title & Specialty Area: Enterprise Application Associate Analyst - (Epic Resolute Professional Billing)
Added 2 hours ago
Intelligence Analyst
MANTECH
Sterling, VA
…Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now - unleash your potential with…

Zensar

Service Desk Engineer

Boston, MA, United States
Rockland, MA, United States

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Why Zensar? We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other - and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition - grow, own, achieve, learn (GOAL) - lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for a Service Desk Engineer in the United States (Rockland, MA – 100% Onsite). This position is open for Full Time with excellent benefits and professional growth opportunities.

About the Role

We are looking for a Service Desk Analyst who is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices.
This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.

Key Responsibilities:

Administer and provide User account provisioning.
Support desktops, laptops, thin clients, printers, scanners, and peripherals
Install, configure, and update banking-approved software
Follow all internal controls and policies
Assist in password resets, MFA support, and identity/access management requests.
Identify and report suspicious activity or potential security threats
Maintain a strong focus on data privacy and cybersecurity best practices
Document solutions and create user guides/knowledge base articles
Responsible for installing desktop applications and software
Use the Incident Management System to document and manage problems and work requests and their respective resolutions
Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
Route problems to internal 2nd level IT support staff.

Experience:

You should have Phone/Customer support experience Mandatory with excellent communication skills
Windows Technical Service desk experience is necessary
knowledge Windows 11 and basics of Windows Server
Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
ITSM ticketing tools such as Ivanti, ServiceNow etc.,

Preferred Qualification:

Bachelor’s/associate degree in IT, Computer Science, or related field (preferred).
Must have experience in IT service desk or technical support role.
Experience supporting a bank or financial services environment (preferred).
Basic and Above Average knowledge of:
Windows OS & Microsoft 365
Active Directory / Azure AD
VPN & MFA
ITIL framework
Excellent communication, customer service, and problem solving skills.
Ability to work in a fast-paced, highly regulated environment.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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