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Added 1 min ago
Clinical Specialist CRM - Burbank / Sherman Oaks
Medtronic
Burbank, CA
High School Diploma PLUS a minimum 6 years OR Associate’s Degree PLUS a minimum 4 years OR Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work…
Added 1 min ago
Cloud Engineer
Maximus
Sacramento, CA
AWS Solutions Architect - Associate, Azure Fundamentals, Google Associate Cloud Engineer Certification, IBM Certified Technical Advocate - Cloud v5, or other cloud certification.
Added 2 mins ago
Field Service Engineer I
ThermoFisher Scientific
Los Angeles, CA · Carlsbad, CA
The Field Service Engineer performs customer installs, repairs, qualifications, and preventative maintenance on a variety of ThermoFisher instruments within an assigned territory. Customers…
Added 58 mins ago
Technical Supervisor Substations Operations
Orange & Rockland Utilities Inc.
MONSEY, NY
…assignments of basic and moderate complexity in engineering field designs, problem analysis, and planning within Substation Operations. The Technical Supervisor conducts field…
Added 1 hour ago
Principal Associate, Data Scientist - Alternative Data Strategy
Capital One
New York, NY
…Scientist, you will evaluate emerging vendors and data products, engineer high-impact features, build scalable processing and monitoring systems, and serve as the dedicated data domain…
Added 1 hour ago
Senior Associate, Data Scientist - Alternative Data Strategy
Capital One
New York, NY
…Scientist, you will evaluate emerging vendors and data products, engineer high-impact features, build scalable processing and monitoring systems, and serve as the dedicated data domain…
Added 1 hour ago
AI Engineer Senior Associate
KPMG LLP
NEW YORK, NY
…future as we are, join our team.KPMG is currently seeking an AI Engineer to join our Audit Technology Alliance organization.Responsibilities: * Develop and implement core components of…
Added 1 hour ago
[Entry Level] Network Field Engineer - Cell Phone Network Field Testing (2605-3)
JND
Bellevue, WA
Education: Associate's degree in technical related field
Added 1 hour ago
Software Development Engineer, Platform Engineering and Services (AFT Labor Insights)
Amazon
Bellevue, WA
…Insights team builds and operates the platform that tracks on associate labor performance across Amazon's entire global warehouse network. Labor Insights' suite of 18+ services supports ~1…
Added 2 hours ago
A
Mechanical Engineer
Actalent
Menasha, WI
- $35 to $45 USD / hour
Associate or Bachelor's degree in Mechanical Engineering, Mechanical Design, or related field/program. Equivalent experience considered.
Added 2 hours ago
Senior Insider Threat Engineer
Humana
Atlanta, GA
The Senior Insider Threat Engineer is responsible for the configuration, tuning, and day-to-day optimization of enterprise insider threat technologies at Humana. Reporting to the Insider…
Added 2 hours ago
TT
Windom Fabrication Automation Engineer (Onsite) - The Toro Company
The Toro Company
Windom, MN
- $84,300 to $105,400 USD / year
Minimum of a two-year Associate or technical degree in an automation and controls-related field is required.
Added 2 hours ago
SO
Data Engineer - ITS3 or ITS4
State of Minnesota
St. Paul, MN
- $33.96 to $62.21 USD / hour
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for…
Added 4 hours ago
Enterprise Applications Manager (AI & Platform Modernization)
Dentons US LLP
Indianapolis, IN
…continuous improvement while protecting Firm confidentiality, client service standards, and operational…
Added 5 hours ago
RE
Network Administrator I
Rochester Electronics, LLC
Newburyport, MA
- $63,000 to $85,680 USD / year
Associate degree in computer science, Information Technology, or a related technical field, or the equivalent of education, technical certifications or training.
Added 5 hours ago
IPS Analysis Chief (Associate Project Manager 2)
City of New York
Queens, NY
ONLY APPLICANTS PERMANENT IN THE CIVIL SERVICE TITLE OF ASSOCIATE PROJECT MANAGER WILL BE CONSIDERED***
Added 5 hours ago
Senior Estimator
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, reachable on DDC’s Promotional Exam #3573, or the Open Competitive Exam #3110 may apply. Please include a copy of…
Added 5 hours ago
Senior Project Manager
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 5 hours ago
Engineer-In-Charge
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 6 hours ago
Assistant District Bridge Engineer/Design & Review (Civil Engineer V)
State of Massachusetts
Taunton, MA
…Responsibilities * Performs the duties of District Assistant Bridge Engineer, including coordinating, monitoring and supervising the activities of the Design unit of the District Bridge…
Added 6 hours ago
Assistant District Construction Engineer/Design-Build (Civil Engineer V)
State of Massachusetts
Taunton, MA
…Responsibilities * Manages Construction Phase Services for Owner’s Engineer for Alternative Delivery & other Projects for the Items of Work identified in the MassDOT Scope of Services. *…
Added 6 hours ago
Engineer-In-Charge
City of New York
New York City, NY
Only candidates who are permanent in the Associate Project Manager title, or those who are reachable on DDC’s promotional list for exam #3573 or the open-competitive list for exam #3110 may…
Added 8 hours ago
Associate Software Engineer
Highmark Health
Jefferson City, MO
This job is an integral member of an agile software engineer team responsible for building scalable software applications across all digital channels to serve our customers. Responsible for…
Added 9 hours ago
GH
Field Engineer Team Lead
GE HealthCare
Remote, United States
- $94,400 to $141,600 USD / year
Associate degree in related field or equivalent military education and 6 years of experience servicing electronic equipment
Added 9 hours ago
Associate Director, Practice Builder
Ulteig Engineers, Inc.
Billings, MT
Ulteig is seeking an experienced people and business leader to serve as Associate Director, Practice Builder within the Power business. This role leads the operational integration,…

Closed listing

Zensar

Service Desk Engineer

Boston, MA, United States
Rockland, MA, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Closing date: Nov 4, 2026
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Why Zensar? We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts. We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other - and happiness is at the core of everything we do. In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition - grow, own, achieve, learn (GOAL) - lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum. These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar!

Zensar is looking for a Service Desk Engineer in the United States (Rockland, MA – 100% Onsite). This position is open for Full Time with excellent benefits and professional growth opportunities.

About the Role

We are looking for a Service Desk Analyst who is responsible for providing Level 1 and Level 2 technical support to banking staff across branches, operations centers, and corporate offices.
This role ensures timely resolution of IT incidents, service requests, and user issues while maintaining compliance with U.S. banking regulations, cybersecurity standards, and internal IT policies.

Key Responsibilities:

Administer and provide User account provisioning.
Support desktops, laptops, thin clients, printers, scanners, and peripherals
Install, configure, and update banking-approved software
Follow all internal controls and policies
Assist in password resets, MFA support, and identity/access management requests.
Identify and report suspicious activity or potential security threats
Maintain a strong focus on data privacy and cybersecurity best practices
Document solutions and create user guides/knowledge base articles
Responsible for installing desktop applications and software
Use the Incident Management System to document and manage problems and work requests and their respective resolutions
Responds to telephone calls, email, instant messages, and create tickets; Assign work orders / incidents to appropriate support teams and follow up until closure
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs
Route problems to internal 2nd level IT support staff.

Experience:

You should have Phone/Customer support experience Mandatory with excellent communication skills
Windows Technical Service desk experience is necessary
knowledge Windows 11 and basics of Windows Server
Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc.,
ITSM ticketing tools such as Ivanti, ServiceNow etc.,

Preferred Qualification:

Bachelor’s/associate degree in IT, Computer Science, or related field (preferred).
Must have experience in IT service desk or technical support role.
Experience supporting a bank or financial services environment (preferred).
Basic and Above Average knowledge of:
Windows OS & Microsoft 365
Active Directory / Azure AD
VPN & MFA
ITIL framework
Excellent communication, customer service, and problem solving skills.
Ability to work in a fast-paced, highly regulated environment.

Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.

All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions. Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

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