Jobs in the United States

25+ jobs

Save this search

Added 25 mins ago
IC
Senior PDK Physical Verification Engineer
Intel Corporation
OR · CA · TX · AZ
- $149,600 to $284,580 USD / year
Experience with with Unix/Linux operating systems and engineering computing environments.
Added 37 mins ago
Staff AI Engineer, Agentic Automation
Jobgether
Remote, United States
…management across disconnected applications. As a Staff AI Engineer, you will lead the development and production deployment of intelligent AI agents that onboard applications, generate API…
Added 41 mins ago
WI
Senior Manager, Software Engineering
Walmart Inc.
Bentonville, AR
- $129,314 to $220,000 USD / year
…responsiveness. Applies DevOps principles and knowledge of operating systems, maintenance tools, application monitoring tools, debugging techniques, mock screens, pseudocode, reverse…
Added 41 mins ago
WI
Software Engineer III
Walmart Inc.
HERNDON, VA
- $108,000 to $216,000 USD / year
…for the application. DevOps Orientation: leverage different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools; mock…
Added 41 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…for the application. DevOps Orientation: leverage different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools; mock…
Added 41 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…for the application. DevOps Orientation: leverage different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools; mock…
Added 41 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…for the application. DevOps Orientation: leverage different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools; mock…
Added 41 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…applications. Performs DevOps Orientation, including different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools;…
Added 41 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…applications. Performs DevOps Orientation, including different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools;…
Added 42 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…applications. Performs DevOps Orientation, including different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools;…
Added 42 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…applications. Performs DevOps Orientation, including different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools;…
Added 42 mins ago
WI
Software Engineer III
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…for the application. DevOps Orientation: leverage different operating systems; software maintenance tools and techniques; application monitoring tools and techniques; debugging tools; mock…
Added 42 mins ago
SW
Senior Software Engineer
Sam's West, Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…SQL databases (MySQL, Postgres and Oracle); developing and operating metrics, logging and tracing data collection, transportation, aggregation, and visualization using Prometheus and…
Added 42 mins ago
SW
Senior Software Engineer
Sam's West, Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…performing System administration and Shell scripting in Linux operating system; operating source code management and versioning tools (Git). Employer will accept any amount of experience…
Added 42 mins ago
WI
Senior Software Engineer
Walmart Inc.
Bentonville, AR
- $90,000 to $180,000 USD / year
…System administration using SAP HANA Cockpit and HANA Studio; Operating Hana on multiple nodes with pacemaker - High availability; Hana data volume defragment and table partition; HANA DB…
Added 59 mins ago
Technical Procurement Engineer
Nuclear Fuel Services
Oak Ridge, TN
…meets national‑security impact. As a Technical Procurement Engineer, you will be the technical force behind sourcing and acquiring raw materials, engineered components, and other…
Added 59 mins ago
Senior Project / Construction Manager - US Projects (Remote)
Nuclear Fuel Services
Oak Ridge, TN
Added 59 mins ago
Senior Project / Construction Manager - US Projects (Remote)
BWX Technologies, Inc.
Oak Ridge, TN
Added 59 mins ago
Technical Procurement Engineer
BWX Technologies, Inc.
Oak Ridge, TN
…meets national‑security impact. As a Technical Procurement Engineer , you will be the technical force behind sourcing and acquiring raw materials, engineered components, and other…
Added 1 hour ago
L55 - Lead DevOps Engineer II
Deloitte
Nashville, TN · Hermitage, TN
As a Lead Applied AI Site Reliability Engineer II , you will actively engage in your engineering craft, taking a hands-on approach to the reliability, performance, and operational integrity…
Added 1 hour ago
System Software / Embedded Engineer
Jobgether
Remote, United States
…steps. Our partner is looking for a System Software / Embedded Engineer based in the United…
Added 1 hour ago
FL
Databricks Platform Engineer – Azure / DevSecOps
FSR, LLC.
Washington, DC
- $120,000 to $140,000 USD / year
Create practical runbooks and repeatable operating procedures that make the platform easier to support.
Added 1 hour ago
Principal Hardware Engineer
Cisco Systems, Inc.
San Jose, CA
Establish thorough quality and reliability practices across silicon, high-speed SerDes, optics, PCB, power, thermal, mechanical, firmware, diagnostics, and network operating systems.
Added 1 hour ago
J
Staff Software Engineer, Data
Jobgether
Remote, United States
- $175,500 to $230,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Software Engineer, Data based in the United States.
Added 1 hour ago
Lead Network Automation Engineer
GD Information Technology, Inc.
United States
We are seeking an experienced Lead Network Automation Engineer to lead the development, implementation, and sustainment of network automation solutions supporting a complex, multivendor…

Zenlayer, Inc

Cloud Technical Support Engineer

Diamond Bar, CA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

About Zenlayer

Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.

About the Role

We are seeking a customer-focused Cloud Technical Support Engineer with strong networking fundamentals and hands-on troubleshooting experience. You will own customer support cases, coordinate with product and engineering teams, and help improve the reliability and supportability of cloud infrastructure services. This role emphasizes independent technical investigation, incident ownership, and proactive customer support.

Key Responsibilities

Respond promptly to customer questions and technical issues, communicate clear next steps, and manage cases through resolution.
Investigate cloud infrastructure and network connectivity issues using logs, packet captures, monitoring data, and structured troubleshooting methods.
Troubleshoot TCP/IP and routing issues involving OSPF, IS-IS, BGP, and MPLS within the supported environment.
Coordinate escalations with product and engineering teams, providing reproducible findings, relevant evidence, and customer impact summaries.
Support incident response, track corrective actions, and contribute to root-cause analyses and post-incident reviews.
Identify potential customer technical risks and recommend preventive measures to reduce recurring incidents.
Develop and maintain support playbooks, escalation workflows, troubleshooting guides, and knowledge-base articles.
Share technical knowledge with colleagues and help strengthen support processes and customer experience.

Required Qualifications

Bachelor’s degree or higher in a relevant field. Preferred majors include Computer Engineering, Computer Science, Information Technology, Information Systems, and Telecommunications / Network Engineering. Electrical Engineering with networking or computer systems coursework is also preferred. Other related majors are welcome when supported by relevant technical support or network troubleshooting experience.
At least two years of relevant technical support, network operations, or infrastructure troubleshooting experience.
Strong understanding of TCP/IP and routing concepts, including OSPF, IS-IS, BGP, and MPLS, with practical troubleshooting capability.
Ability to investigate technical problems independently, prioritize competing issues, and recognize when escalation is needed.
Clear written and verbal English communication skills, including the ability to explain technical issues to customers.
Strong ownership, customer service orientation, and a calm, structured approach to time-sensitive incidents.

Preferred Qualifications

Technical support experience with networking, storage, virtualization, or cloud infrastructure products.
Hands-on experience with Linux, packet analysis tools, and network diagnostic utilities.
Experience documenting incident findings, root causes, and preventive actions.
Relevant networking or cloud certifications, such as CCNA, CCNP, or an AWS, Azure, or Google Cloud certification.
Basic scripting skills for troubleshooting or support automation.

What Success Looks Like

You take ownership of support cases, provide customers with timely and accurate updates, produce actionable escalations, and help prevent repeat incidents through documentation and process improvements.

Apply About employer

Report this job