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Added 1 min ago
Senior Functional Consultant or Functional Consultant - Payroll, Absence, Time Tracking - Workday Success Plans
Workday
Louisville, KY
Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
Added 2 mins ago
BH
Senior Network Engagement Lead
Bamboo Health Inc
Louisville, KY
- $7.25 USD / hour
Facilitate timely training and configuration for all OpenBeds and Crisis organizations and provide best-practice education for all end users.
Added 10 mins ago
Software Engineer - E2
Lockheed Martin
Cape Canaveral, FL · Cape Canaveral
Experience in simulation software development, software testing and validation, and software configuration management
Added 11 mins ago
Epic Sr. Analyst, Radiant
University of Miami
Miami, FL
…and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving…
Added 11 mins ago
Software Engineer
Lockheed Martin
Cape Canaveral, FL · Cape Canaveral
Experience in simulation software development, software testing and validation, and software configuration management
Added 11 mins ago
Information Assurance Security Engineer (IASE) / Information Systems Security Engineer (ISSE)
LEIDOS, INC.
Suitland, MD
Serve as a primary security engineering resource for enterprise infrastructure, providing hands on administration, configuration, security hardening, troubleshooting, and vulnerability…
Added 15 mins ago
Partner Sales Manager, Systems Integrators
Upsun (via Remote Woman)
Remote, United States
Upsun is the software factory for human-AI workflows. We give teams one unified platform to create, review, deploy, and run software, with AI agents and humans working in sync. Developers,…
Added 16 mins ago
Product Owner, Digital Workspace
DB Franchising USA LLC
United States
…and corporate teams moving together. We’re seeking a Product Manager, Digital Workplace to join the Technology team at Dutch Bros. This role owns the digital employee experience end to end…
Added 27 mins ago
Manager Systems Engineering - Configuration Management 3 (AHT)
Northrop Grumman
Los Angeles, CA · Los Angeles
Northrop Grumman Defense Systems is looking for a Manager Systems Engineering - Configuration Management 3 to lead a team of Configuration Analysts, Data Managers, Technical Writers, and…
Added 27 mins ago
Executive IT Support
Northrop Grumman
Palmdale, CA · Palmdale
Experience with Microsoft Endpoint Configuration Manager (MECM) tools.
Added 28 mins ago
Sr Principal Engineer Electronics
Northrop Grumman
Oklahoma City, OK · Oklahoma City
Coordination with engineering manager(s) to ensure product technical data packages meet project schedule commitments
Added 28 mins ago
Lab Design Operation & Test Deputy Director - Manager 3
Northrop Grumman
Roy, UT · Roy
Northrop Grumman Defense Systems is seeking a Lab Design Operation & Test Deputy Director - Manager 3. This position will be located in Roy, UT and will support the Sentinel Program.
Added 38 mins ago
Product Owner, Digital Workspace
Dutch Bros Coffee
Tempe, AZ
…and corporate teams moving together. We’re seeking a Product Manager, Digital Workplace to join the Technology team at Dutch Bros. This role owns the digital employee experience end to end…
Added 44 mins ago
CC
Part-time Windows Administrator IV
Chenega Corporation
UNAVAILABLE, CO
- Up to $50 USD / hour
- Part-time
Work in coordination with the Project Manager and stakeholder to perform enterprise directory services, migration wave planning and communications, application owner engagement and…
Added 44 mins ago
CC
Windows Administrator V
Chenega Corporation
UNAVAILABLE, CO
- Up to $50 USD / hour
Work in coordination with the Project Manager and stakeholder to perform enterprise directory services, migration wave planning and communications, application owner engagement and…
Added 44 mins ago
CC
Windows Administrator IV
Chenega Corporation
UNAVAILABLE, CO
- Up to $50 USD / hour
Work in coordination with the Project Manager and stakeholder to perform enterprise directory services, migration wave planning and communications, application owner engagement and…
Added 51 mins ago
Senior Technical Account Manager
Red Hat, LLC
Remote, United States
…East region of the United States as a Senior Technical Account Manager. In this role, you will work with a small set of key customers to provide direct technical and architectural guidance…
Added 54 mins ago
Software Product Management Pre Sales Senior Manager - Consumer Goods & Services
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 1 hour ago
O
DevSecOps Engineer (Kubernetes, CI/CD)
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…testing (SAST), dynamic application security testing (DAST), software composition analysis (SCA), vulnerability scanning, and secrets…
Added 1 hour ago
Mission Systems Manager
Singularity Defense Corp.
Gardena, CA
We are seeking a Mission Systems Manager to lead the development of our Fire Control System (FCS) and associated mission software capabilities.
Added 1 hour ago
Director of Flight Software
Singularity Defense Corp.
Gardena, CA
We are seeking a Flight Software Manager or Director to lead the development of the complete onboard software stack for our interceptor systems.
Added 1 hour ago
Configuration Manager
Booz Allen Hamilton_United States
San Diego, CA
…work products. You will maintain and implement the program's Configuration Management Plan (CMP) and supporting processes. You will maintain responsibility for ensuring that changes to the…
Added 1 hour ago
APPLICATIONS ANALYST
AMG, Integrated Healthcare Management
Lafayette, LA
company’s software applications and data analytics initiatives. In this role,
Added 1 hour ago
PC/Network Technician
Chestnut Hill College
Philadelphia, PA
Repair, configure problematic software issues for students (viruses, malware, network configuration problems, etc.).
Added 1 hour ago
Senior Project Engineer, XTG
AVI-SPL
US-Remote
…including creative technology engineering details and system configuration coordination for XTG and their…

Closed listing

Zelis

Implementation Specialist

Creve Coeur, MO, United States
St. Petersburg, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 2-3 years in Healthcare Industry experience
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview The Implementation Specialist plays a crucial role in supporting the Implementation Team in delivering effective solutions for healthcare payer clients.

This position involves collaborating closely with team members to understand client data and requirements for print fulfillment. The specialist is responsible for configuring the Zelis system to ensure the successful composition and processing of various services, including the delivery of Explanation of Benefits, letters, checks, and ID cards, through both paper and electronic channels.

Key responsibilities include assisting in system configuration, identifying and resolving barriers to product implementation, and contributing to team efforts under the guidance of the Manager of Implementation. The ideal candidate will possess an understanding of the customer implementation process, strong problem-solving skills and a commitment to enhancing client satisfaction through effective training and support initiatives.

What you will do:

Provide software-related custom integration and product implementation support with the goal of successfully moving new Zelis customers to live production status.
Apply technology and Zelis product knowledge to address client needs.
Learn about the client's technical system, software and current process for print and electronic communications or enrollment materials.
Communicate regularly with clients which may include requirements gathering, providing regular status updates and facilitating conference calls.
Develop and manage the implementation project plan utilized to track and accomplish project activities.
Gather client requirements by collecting current information about client’s print and employer groups.
Redesign former client communications or enrollment materials using Zelis base format.
Keep the Manager informed of activities, alerting of any issues promptly.
Customization of the explanation of benefits and checks or ID cards using Zelis standard processes
Manage multiple client implementations at a time by utilizing time management skills and task prioritization.
Manage ramp up to achieve 100% of customers business on Zelis.
Potential client visits, with some travel required.
Complete responsibilities with high ethical behavior
Follows established HIPAA, Compliance & Security policies.

What you will bring:

Client/Customer Focus – Makes customers and their needs a primary focus of one’s actions; develops and sustains productive customer relationships. Seeks to understand and educate customers; builds collaborative relationships and takes action to meet their needs and concerns.
Communication – Communicates accurately, honestly and effectively, both in oral and written form, practices active listening. Clearly conveys information and ideas through a variety of media to individuals and groups in a manner that engages the audience and helps them understand the information.
Team Success – Actively participates as a member of a team to move the team toward the completion of goals.
Problem Analysis & Solving – Uses sound or logical judgment to spot and analyze problems; develops alternative solutions and initiate's action. Proactively identifies complex problems; identifies, proposes and implements solutions in a deadline driven environment.
Strategic – Organizes information and data to identify/explain trends, problems, and causes; combines information to identify underlying issues. Identifies the key tasks and resources needed to achieve objectives.
Initiative – Highly motivated to take prompt action to accomplish objectives; strives to achieve goals beyond what is required; proactive. Respond quickly; takes action and goes above and beyond.
Planning and Organizing – Establishes courses of action for self and others to ensure that work is completed efficiently. Able to prioritize, determine tasks, create schedules, leverage resources and stays focused.
Living the Vision and Values – Keeps the company’s vision and values at the forefront of decision-making and action.

Education and Experience:

BS or BA degree preferred, Computer Science, Engineering, or other technical degree a plus.
2-3 years in Healthcare Industry experience
Previous Customer Service experience
Knowledge of healthcare claims communication process, as well as printing aspects of claims communications documents or enrollment materials is a plus.
Knowledge of data normalization and integrity with the ability to troubleshoot data transformation workflows
Experience working on implementation timelines and managing client rollouts.
Ability to communicate technical details to non-technical stakeholders and to translate between client business requirements and technical execution.
Strong documentation habits (e.g., mapping documents, implementation guides)
Strong cross-functional communication skills to work with product managers, dev teams, and client IT staff.
Familiarity with Jira, Confluence, Salesforce, Smartsheet, or similar tools
Proficiency with computer and applicable software packages, including Microsoft Office products - Outlook, Word, Excel, Internet and E-mail

What makes you stand out

Understanding X12 (especially 837/835), custom flat and XML file formats
Familiarity with APIs, batch file transfers (SFTP), and integration platforms
Ability to map client data formats to internal system schemas.
Prior experience leading projects
SQL Database experience

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

About employer

More about this job

Skills

Problem solving
Product knowledge
Electronic communication
Requirements gathering
Time management
Prioritization
Regulatory compliance
Customer relations
Communication skills
Active listening
Decision making
Computer science
Customer service
Troubleshoot
Documentation
Jira
Atlassian Confluence
Salesforce
Smartsheet
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
SQL

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