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Added 6 mins ago
Associate Banker, 20 Hours, Huntley, IL - Huntley Branch
JPMC page
Huntley, IL
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 6 mins ago
JP
Part Time (20 Hours) Associate Banker, East Towne Branch, Madison, WI
JPMC page
Roscoe, IL · Madison, WI
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 7 mins ago
SO
Law Office Assistant 1 (PCN031377)
State of Alaska
Juneau, AK · Anchorage, AK
- $22.81 to $23.95 USD / hour
…as related to requirements or procedures necessary to secure services, authorizations, or goods on behalf of the client; and/or performing standard administrative tasks such as preparing…
Added 10 mins ago
JC
Part Time (30 Hours) Associate Banker, Lakeside Omaha Branch, Omaha, NE
JPMorgan Chase
Omaha, NE
- Part-time
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 23 mins ago
Payroll - Senior Associate
Abdo
Scottsdale, AZ
Provide quality, proactive, and ongoing client and employee service to ensure satisfaction and retention, while identifying opportunities for additional services
Added 23 mins ago
Payroll Associate
Abdo
Scottsdale, AZ
Enter and manage client payroll data accurately and on time, including: hires/terminations, wage adjustments, special payments, tax allocations, and employee deductions or adjustments
Added 30 mins ago
MH
Customer Success Manager
MOBILE HEALTH RESOURCES L L C
Remote, United States
- $85,000 to $92,000 USD / year
…EMS quality management expertise with survey data analysis, client advisory services, contributions to shared onboarding, and ongoing survey program quality assurance. The manager also owns…
Added 39 mins ago
M
Purchasing Coordinator,
ManpowerGroup
Horn Lake, MS
- $35 USD / hour
Our client, a global energy technology and manufacturing company, is seeking a Purchasing Coordinator to join their team. As a Purchasing Coordinator, you will be part of the Supply Chain…
Added 44 mins ago
Associate Director D&A Strategy
Merck Registry Holdings
NJ · PA
Associate Director, Specialty Pharmacy Data Strategy, Contracting & Enablement
Added 1 hour ago
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Cybersecurity Internship Summer2027 - Federal
Tevora
Fairfax, VA · Irvine, CA
- $27 USD / hour
…Every day, we combine in-depth knowledge of cybersecurity, technology, and compliance to help create more secure digital environments. To Tevorans, every problem is a puzzle in need of…
Added 1 hour ago
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Cybersecurity Internship Summer 2027 - Systems and Organizations Controls (SOC)
Tevora
Irvine, CA · Fairfax, VA
- $27 USD / hour
Provide Augmented Staff services, directly working within client organizations as a supporting team member to aid in the maintenance of security and compliance programs.
Added 1 hour ago
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Cybersecurity Internship Summer 2027 - Payments
Tevora
Fairfax, VA · Irvine, CA
- $27 USD / hour
…Every day, we combine in-depth knowledge of cybersecurity, technology, and compliance to help create more secure digital environments. To Tevorans, every problem is a puzzle in need of…
Added 1 hour ago
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Cybersecurity Internship Summer 2027 - International Organization for Standardization (ISO)
Tevora
Irvine, CA · Fairfax, VA
- $27 USD / hour
…Every day, we combine in-depth knowledge of cybersecurity, technology, and compliance to help create more secure digital environments. To Tevorans, every problem is a puzzle in need of…
Added 1 hour ago
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Cybersecurity Internship Summer 2027 - Healthcare
Tevora
Irvine, CA · Fairfax, VA
- $27 USD / hour
…Every day, we combine in-depth knowledge of cybersecurity, technology, and compliance to help create more secure digital environments. To Tevorans, every problem is a puzzle in need of…
Added 1 hour ago
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Cybersecurity Internship Summer 2027 - Enterprise Risk Management
Tevora
Irvine, CA · Fairfax, VA
- $27 USD / hour
…Every day, we combine in-depth knowledge of cybersecurity, technology, and compliance to help create more secure digital environments. To Tevorans, every problem is a puzzle in need of…
Added 1 hour ago
KS
2nd Shift Production Supervisor – Machine Shop
Kelly Services
South Deerfield, MA
- $88,000 to $92,000 USD / year
Have an Associate degree in Business Management, Manufacturing, Engineering Technology, or a related technical field
Added 1 hour ago
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Security DOD Cleared Defence Site
Allied Universal
Andover, MA
- $24.41 USD / hour
Intermediate computer skills to operate innovative, wireless technology at client specific sites
Added 1 hour ago
Veterinary Technician, Radiology
Ethos Veterinary Health
Lawrence, MA
Recent graduates with an associate's or bachelor's degree in Veterinary Technology will also be considered
Added 1 hour ago
Retail Media Partnerships Manager, Staples Media Network
Staples
Framingham, MA
…your expertise in ecommerce, digital media, analytics, and client services to inform data-driven decisions, optimize performance, and deliver best-in-class partner experiences - all while…
Added 1 hour ago
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Annuitization Product Capability Owner
TIAA
Waltham, MA
- $85,000 to $119,000 USD / year
…teams including Advice, Marketing, Legal, Risk, Compliance, Client Experience, Product Management, and Technology to deliver product solutions on the Annuitization…
Added 1 hour ago
Associate Border Security Analyst II
AbbVie
Worcester, MA
Working in the Border Security operations space, the Associate Border Security Analyst performs the day-to-day operations on Firewalls, IPS and IDS platforms and Zscaler.
Added 1 hour ago
AI Datacenter Associate VP
Deloitte
Boston, MA
Join our AI & Engineering team and help transform technology platforms, drive innovation, and make a significant impact on our clients' success. You'll collaborate with talented…
Added 1 hour ago
Senior Consultant - SAP BRIM CC
Deloitte
Boston, MA
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
Added 1 hour ago
Senior Consultant - SAP BRIM CM
Deloitte
Boston, MA
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements
Added 1 hour ago
Manager - SAP Concur
Deloitte
Boston, MA
2+ years of client service delivery experience in a consulting or professional services firm supporting large enterprise transformation engagements

Closed listing

Zelis

Implementation Specialist

Creve Coeur, MO, United States
St. Petersburg, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 2-3 years in Healthcare Industry experience
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview The Implementation Specialist plays a crucial role in supporting the Implementation Team in delivering effective solutions for healthcare payer clients.

This position involves collaborating closely with team members to understand client data and requirements for print fulfillment. The specialist is responsible for configuring the Zelis system to ensure the successful composition and processing of various services, including the delivery of Explanation of Benefits, letters, checks, and ID cards, through both paper and electronic channels.

Key responsibilities include assisting in system configuration, identifying and resolving barriers to product implementation, and contributing to team efforts under the guidance of the Manager of Implementation. The ideal candidate will possess an understanding of the customer implementation process, strong problem-solving skills and a commitment to enhancing client satisfaction through effective training and support initiatives.

What you will do:

Provide software-related custom integration and product implementation support with the goal of successfully moving new Zelis customers to live production status.
Apply technology and Zelis product knowledge to address client needs.
Learn about the client's technical system, software and current process for print and electronic communications or enrollment materials.
Communicate regularly with clients which may include requirements gathering, providing regular status updates and facilitating conference calls.
Develop and manage the implementation project plan utilized to track and accomplish project activities.
Gather client requirements by collecting current information about client’s print and employer groups.
Redesign former client communications or enrollment materials using Zelis base format.
Keep the Manager informed of activities, alerting of any issues promptly.
Customization of the explanation of benefits and checks or ID cards using Zelis standard processes
Manage multiple client implementations at a time by utilizing time management skills and task prioritization.
Manage ramp up to achieve 100% of customers business on Zelis.
Potential client visits, with some travel required.
Complete responsibilities with high ethical behavior
Follows established HIPAA, Compliance & Security policies.

What you will bring:

Client/Customer Focus – Makes customers and their needs a primary focus of one’s actions; develops and sustains productive customer relationships. Seeks to understand and educate customers; builds collaborative relationships and takes action to meet their needs and concerns.
Communication – Communicates accurately, honestly and effectively, both in oral and written form, practices active listening. Clearly conveys information and ideas through a variety of media to individuals and groups in a manner that engages the audience and helps them understand the information.
Team Success – Actively participates as a member of a team to move the team toward the completion of goals.
Problem Analysis & Solving – Uses sound or logical judgment to spot and analyze problems; develops alternative solutions and initiate's action. Proactively identifies complex problems; identifies, proposes and implements solutions in a deadline driven environment.
Strategic – Organizes information and data to identify/explain trends, problems, and causes; combines information to identify underlying issues. Identifies the key tasks and resources needed to achieve objectives.
Initiative – Highly motivated to take prompt action to accomplish objectives; strives to achieve goals beyond what is required; proactive. Respond quickly; takes action and goes above and beyond.
Planning and Organizing – Establishes courses of action for self and others to ensure that work is completed efficiently. Able to prioritize, determine tasks, create schedules, leverage resources and stays focused.
Living the Vision and Values – Keeps the company’s vision and values at the forefront of decision-making and action.

Education and Experience:

BS or BA degree preferred, Computer Science, Engineering, or other technical degree a plus.
2-3 years in Healthcare Industry experience
Previous Customer Service experience
Knowledge of healthcare claims communication process, as well as printing aspects of claims communications documents or enrollment materials is a plus.
Knowledge of data normalization and integrity with the ability to troubleshoot data transformation workflows
Experience working on implementation timelines and managing client rollouts.
Ability to communicate technical details to non-technical stakeholders and to translate between client business requirements and technical execution.
Strong documentation habits (e.g., mapping documents, implementation guides)
Strong cross-functional communication skills to work with product managers, dev teams, and client IT staff.
Familiarity with Jira, Confluence, Salesforce, Smartsheet, or similar tools
Proficiency with computer and applicable software packages, including Microsoft Office products - Outlook, Word, Excel, Internet and E-mail

What makes you stand out

Understanding X12 (especially 837/835), custom flat and XML file formats
Familiarity with APIs, batch file transfers (SFTP), and integration platforms
Ability to map client data formats to internal system schemas.
Prior experience leading projects
SQL Database experience

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

About employer

More about this job

Skills

Problem solving
Product knowledge
Electronic communication
Requirements gathering
Time management
Prioritization
Regulatory compliance
Customer relations
Communication skills
Active listening
Decision making
Computer science
Customer service
Troubleshoot
Documentation
Jira
Atlassian Confluence
Salesforce
Smartsheet
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
SQL

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