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Technical Program Manager

  • Alpharetta, GA, United States

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Original job description

Key Responsibilities

  • Partner with product and engineering teams to support development and execution of the portfolio roadmap.
  • Plan, coordinate, and support day-to-day execution of assigned programs and initiatives.
  • Lead and facilitate large program planning activities to align objectives, timelines, and deliverables across initiatives.
  • Track, monitor, and report program progress, risks, dependencies, and outcomes across multiple stakeholders.
  • Ensure program execution aligns with enterprise and sector program management standards.
  • Work with product teams and stakeholders to define requirements, manage schedules, identify risks, and communicate status and recommendations.
  • Facilitate regular reviews with leadership to assess program progress and validate outcomes.
  • Support engineering rigor by ensuring delivery aligns with agreed acceptance criteria and definitions of done.
  • Identify and resolve impediments, escalating as appropriate through established governance channels.
  • Apply facilitation and dependency management techniques to drive cross-program and cross-team coordination.
  • Maintain visibility into interdependencies and manage escalations to support delivery of business value.
  • Identify opportunities for continuous improvement and support change initiatives across programs.

Required Skills & Experience

  • Proven experience in enterprise program management, PMO leadership, process management, or large-scale software delivery, with accountability for complex cross-functional initiatives from planning through execution.
  • Demonstrated ability to run complex, high-visibility programs involving multiple workstreams, competing priorities, critical dependencies, and senior leadership oversight.
  • Strong PMO discipline, including governance, portfolio alignment, milestone planning, RAID management, dependency tracking, executive reporting, decision documentation, and action-item follow-through.
  • Experience managing difficult partners, challenging stakeholders, and competing agendas while maintaining professionalism, driving alignment, and keeping teams focused on delivery outcomes.
  • Skilled at influencing without direct authority across product, engineering, risk, operations, business, and leadership teams in a matrixed enterprise environment.
  • Experience delivering complex technical programs within cloud, cybersecurity, infrastructure, risk, or software engineering environments.
  • Strong understanding of agile delivery practices, including Scrum, Kanban, and Scaled Agile frameworks, with the ability to apply agile, hybrid, or governance-led approaches based on program needs.
  • Ability to drive clarity from ambiguity by defining scope, success criteria, operating models, roles and responsibilities, escalation paths, and measurable outcomes.
  • Excellent written and verbal communication skills, with the ability to synthesize complex technical, delivery, and risk information into clear executive-ready updates, recommendations, and decision points.
  • Strong facilitation and negotiation skills, including the ability to lead working sessions, resolve blockers, manage conflict constructively, and gain commitment from diverse stakeholder groups.
  • Ability to manage risk, dependencies, delivery timelines, resource constraints, and escalation paths across multiple initiatives while maintaining transparency and accountability.
  • One or more relevant certifications preferred:
  • PMP
  • PgMP
  • Certified Scrum Master (CSM)
  • Product Owner
  • Agile Coach
  • SAFe

Technical Domain Knowledge (Hands-On Coding Not Required) The role requires sufficient technical depth to facilitate architecture and system discussions, reviews, and go-live activities, including experience in one or more of the following:

  • Major public cloud platforms (AWS, Azure, GCP)
  • Vulnerability management and remediation
  • Application security
  • Automation and CI/CD tools and practices
  • Public cloud security practices and services

Deliverables / Expected Outcomes

  • Coordinated delivery of programs aligned to portfolio objectives and adoption tracking.
  • Clear program plans, status reporting, and risk/dependency management.
  • Effective cross-team coordination and stakeholder communication.
  • Support for timely delivery of engineering outcomes aligned to agreed standards.
  • Identification and implementation of process and delivery improvements.

Rate range -$55-$60

More about this job

Skills

  • Program management
  • Process improvement
  • Leadership
  • Reporting
  • Documentation
  • Cybersecurity
  • Communication skills
  • Negotiation
  • PMP
  • CSM
  • Agile
  • AWS
  • Microsoft Azure
  • Google Cloud
  • CI/CD

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