Supervisor/ Key Holder

Position Overview As a Shift Supervisor / Key Holder, you’ll play an important leadership role in the daily operations of the business. This is a hands-on management position requiring strong leadership, customer service, and operational skills.

Key Responsibilities

· Oversee daily operations and supervise multiple departments · Ensure high standards of food quality and customer service · Assist with staff leadership, scheduling, inventory, and sales management · Support kitchen operations, including making pizzas and food items as needed · Ensure staff follows all health and safety standards · Lead by example and help build a positive, high-performing team · Maintain Zazzo’s Pizza operating procedures and service standards · Communicate clearly and effectively with staff and guests

Qualifications

Preferred / Required Skills:

· Food Service Manager Certification preferred · BASSET Certification preferred · 1–2 years of supervisory experience in food service or customer service · Experience with profit & loss responsibilities is a plus · Strong customer service and communication skills · Basic business math and accounting knowledge · Reliable transportation and valid driver’s license · Comfortable with computers and restaurant operations · Positive attitude and ability to thrive in a fast-paced environment · Hands-on leadership style with strong integrity · Organized, dependable, and team-oriented · Desire to grow and build a long-term career Zazzos Pizza Located at 7360 Rt83 Darien, IL 60561 We are Family owned and operated. We have a full-service bar and restaurant. We are famous for our thin crust pizza but also offer a verity of food options. From pasta to sandwiches, seafood and much more.