Service & Delivery Design Engineer
- United States
$168,334 to $170,000 USD / year
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Job details
- Pay
- $168,334 to $170,000 USD / year
- Posting language
- English
- Posted
Original job description
Service & Delivery Design Engineer with our organization performs the following professional duties
- Provision, test, and turn-up Ethernet services across multiple hardware platforms for Zayo based on design records/diagrams.
- Responsible for the deployment of new equipment as well as new customer services across the network.
- Maintain processes and procedures documentation relating to the provisioning, test, and activation of Zayo Ethernet services.
- Ensure the proper documentation and network reliability standards are followed for the ongoing support of these services going forward.
- Document work efforts in OSS system to track circuits through the install process.
- Ensure Zayo is creating the finest network available for the support of our customers and long-term company financial success.
- Interact with customers to provide a high level of customer satisfaction.
- Participate in an on-call rotation.
- Work well as a part of a team as well as being able to perform as an individual with minimal supervision.
- Perform special projects and other duties as assigned.
Telecommuter Benefit: Work from any location in USA.
Minimum Education: Master’s degree in telecommunications engineering, a closely related field, or foreign equivalent degree
More about this job
Skills
- Customer service
- Telecommunications engineering