Housing Advocate

POSITION SUMMARY

The Housing Advocate provides survivor-driven advocacy and case management to individuals affected by domestic violence who need safe, affordable, permanent housing. This position helps clients overcome housing barriers and works with housing authorities, landlords, and community organizations to expand access to services.

ESSENTIAL RESPONSIBILITIES

• Conduct client intakes and needs assessments and explain YWCA services.
• Identify barriers to safe, affordable housing.
• Help clients complete Section 8, rental, and other housing applications.
• Develop individual service plans and support clients in meeting self-sufficiency goals.
• Connect clients with financial assistance, food benefits, health insurance, and community resources.
• Make referrals to YWCA and other community programs as needed.
• Maintain confidential client files, service records, and required reports; enter information in InfoNet and HMIS.
• Obtain appropriate releases of information and protect client confidentiality.
• Empower clients to build on strengths and advocate for themselves.
• Collect feedback to evaluate program effectiveness.
• Build relationships with housing authorities, private landlords, and community partners.
• Provide training to partner agencies and landlords on domestic violence protections and housing barriers.
• Follow local, state, and federal housing and funding requirements.
• Assist with client grievances and attend staff meetings, community workgroups, and trainings.
• Perform other duties as assigned.

QUALIFICATIONS

• Associate degree in social work or a related field; OR 2-3 years of related experience; OR an equivalent combination of education and experience.
• Proficiency in Microsoft Office and ability to prepare reports and professional correspondence.
• Strong communication, organization, problem-solving, and time-management skills.
• Ability to work effectively with diverse individuals, handle multiple tasks, and maintain professional relationships.
• Ability to follow written and verbal directions and adapt to changing situations.
• Commitment to YWCA's mission, values, and confidentiality standards.
• Completion of at least 30 hours of initial Domestic Violence Victim Services Training and 30 hours of continuing victim services education annually.

ADDITIONAL REQUIREMENTS

Valid Washington State driver's license; driver's insurance as required by law; vehicle or ability to travel up to 100 miles; and acceptable Washington State Patrol criminal history record.

WORK ENVIRONMENT

This position includes sitting, moving up and down stairs, speaking and listening, and occasionally lifting or moving up to 40 pounds. Reasonable accommodations may be made for qualified individuals with disabilities.

YWCA Kitsap County is an Equal Opportunity Employer.