Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
A
Business Functional Specialist IV
Aretum
Vienna, VA
- $45,000 to $130,000 USD / year
Ability to oversee financial transaction reporting, investigate outliers, and communicate findings to program leadership.
Added just now
LF
Transportation Coordinator
Lambs Farm
Libertyville, IL
- From $20 USD / hour
Reporting to the Associate Director of Employment Services, you will collaborate closely with Job Coaches, program staff, Human Resources, Facility Management, and PACE to support…
Added 1 min ago
Manager, Learning & Development
Ursa Major
Berthoud, CO
We are looking for a Manager of Learning & Development to build and lead the strategies, programs, and capabilities that develop Ursa Major’s talent and leaders. This role will partner…
Added 1 min ago
CG
Manager - Business Transformation
CompassX Group
Remote, United States
- $150,000 to $190,000 USD / year
Conduct business process analysis and design future-state processes for Capital Markets operations, trading, and investment management functions.
Added 1 min ago
Senior Account Executive, IC Customers (TS/SCI)
Vantor Inc.
Herndon, VA
Pioneer New Opportunities: Identify, qualify, and capture net-new program opportunities across our IC Customers focusing on commercial analytics, operational support, intelligence…
Added 1 min ago
Assistant Superintendent of Business Services (Chief Business Official)
Muroc Joint Unified
North Edwards, CA
Fiscal & Budget Leadership: Direct budget development, multi-year financial projections (MYPs), SACS compliance, LCFF/LCAP alignment, payroll, accounting, and independent audits.
Added 1 min ago
Customer Support Specialist
8am
Remote, United States
Must have excellent interpersonal and professional communication skills; both written and verbal
Added 2 mins ago
Medicaid Development Specialist (hybrid)
Blue Cross Blue Shield of AZ
AZ Blue Phoenix, AZ
Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week · Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Added 2 mins ago
Global Operations Specialist - C2BMC
Trace3
Colorado Springs, CO
…transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We…
Added 3 mins ago
Restaurant Manager - Yacht Club
White Lodging
Austin, TX
Collaborate cross-functionally with corporate, marketing, and hotel leadership to align on promotions, activations, and business development goals
Added 3 mins ago
Senior Cyber Incident Manager
Quest Diagnostics
Secaucus, NJ
Translate complex technical findings into clear, actionable, and risk-based updates for executive leadership, legal counsel, and clinical operations.
Added 3 mins ago
Superintendent
ABM US
Abilene, TX
OSHA 30 Certification required
Added 3 mins ago
Superintendent
ABM US
Abilene, TX
OSHA 30 Certification required
Added 3 mins ago
Supervisor Clinical Lab
Natera
San Carlos, CA
The Supervisor of the clinical laboratory is a member of the Operations Department whose role is to oversee employees' performance and serve as a liaison between employees and senior…
Added 4 mins ago
Civil Engineer
Viaflex, Inc.
Parker, CO
After more than 60 years of industry leadership, Viaflex is dedicated to utilizing years of expertise and has committed to the continuation of innovative thinking for years to come. Our…
Added 5 mins ago
Senior Human Resource Generalist
Central Wire
Michigan City, IN
The Senior Human Resource Generalist serves as a key trusted partner and advisor to operations and leadership, delivering the full range of HR services in a dynamic, multi-site…
Added 5 mins ago
N
Peer Group Leader (Director)
NeuGroup
Remote, United States
- $145,000 to $165,000 USD / year
…technologies are reshaping finance organizations, operating models and leadership expectations. The PGL will help members navigate these changes by connecting them with relevant peers,…
Added 5 mins ago
Director of Design & Creative Services
Cresco Labs
Chicago, IL
…compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to…
Added 6 mins ago
Air Export Agent - 2nd Shift
Expeditors
Franklin, WI
Must have the ability to work overtime in support of department needs
Added 6 mins ago
RH
Assistant Director of Patient Care, Observation Unit
RWJBarnabas Health
New Brunswick, NJ
- $125,000 to $162,600 USD / year
…Bachelor of Science in Nursing (BSN) from an accredited nursing program. A Master of Science in Nursing (MSN) is highly preferred. Candidates must have a minimum of 3-4 years of clinical…
Added 6 mins ago
RH
Assistant Director of Patient Care, Nursing Administration
RWJBarnabas Health
New Brunswick, NJ
- $125,000 to $162,600 USD / year
…Bachelor of Science in Nursing (BSN) from an accredited nursing program. A Master of Science in Nursing (MSN) is highly preferred. Candidates must have a minimum of 3-4 years of critical…
Added 6 mins ago
A
Department Manager - COSMOS Training Academy
Amentum
Houston, TX
- $115,000 to $128,000 USD / year
…Systems Operational Support Directorate as Department Manager for development and leadership of the COSMOS Training Academy at NASA’s Johnson Space Center in Houston,…
Added 6 mins ago
MSP Facility Manager
Amentum
Beaumont, TX
Serve as the primary interface with GPLNG leadership, Operations, Maintenance, Supply Chain, HSE, and other key stakeholders.
Added 6 mins ago
Senior Program Director, Crisis Continuum - Central OK Region
Family & Children's Services Center
Norman, OK · Oklahoma City, OK
The Program Director provides leadership and oversight for assigned Crisis (Mobile response/URC) programs, ensuring high-quality mental health and substance use services, model fidelity,…
Added 7 mins ago
Chief Program Officer or Managing Director - Golden Gate Institute for AI
Golden Gate Institute for AI
San Francisco, CA · Washington, DC
For either the Chief Program Officer or the Managing Director, you’ll grow and manage our program team so Steve and Taren can focus on fundraising, thought leadership, and external…

Yusen Logistics

Customer Service Supervisor

Rancho Dominguez, CA, United States

Salary Range: $54,971-$87,343

Apply on careers-yusen-logistics.icims.com About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $54,971-$87,343
Apply by: Nov 13, 2027
Experience: 4-6 more years of supply chain, logistics experience, customer service experience (including 3+ year of supervisory or lead role)
Posting language: English
Posted: Nov 13, 2024

Original job description

Overview

Salary Range: $54,971-$87,343

Position Summary

The Customer Service Supervisor supports the daily operations of the customer service team to ensure timely, accurate, and high‑quality service for all clients. This role provides direct guidance to customer service representatives, assists with escalated issues, and helps maintain efficient workflows that support a positive customer experience.

Responsibilities

Essential Duties and Responsibilities

Lead, coach, and mentor a team of customer service representatives to deliver outstanding support to clients.
Serve as the primary point of contact for key clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Provide regular feedback and assist team members with resolving customer inquiries and challenges.
Manage customer escalations by investigating issues and ensuring timely and satisfactory resolutions.
Provide coverage and handle customer accounts during team member absences to ensure uninterrupted service and consistent response times
Monitor daily workflows to ensure adherence to established procedures.
Recommend improvements to processes and tools, working together with operational leadership
Track and review individual and team performance metrics (KPIs).
Provide coaching based on performance results to help team members meet expectations.
Support team members’ development by sharing best practices, job knowledge, and resources.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Qualifications

High School Degree or equivalent required; Bachelor’s degree preferred
4-6 more years of supply chain, logistics experience, customer service experience (including 3+ year of supervisory or lead role)
Professional knowledge of Microsoft Operating system including Outlook, Word, Excel, PowerPoint, Sharepoint, and Teams
Strong leadership abilities with a record of effectively managing and motivating teams to achieve targets and deliver excellence
Excellent communication skills, interpersonal skills, and conflict resolution skills
Ability to thrive in a fast-paced, dynamic environment and adapt the changing businesss needs

Essential Job Functions

Work is primarily performed in an office environment with moderate noise levels (phones, printers, conversations).
Involves prolonged periods of sitting at a desk and frequent use of computers and office equipment.
Regular use of hands and fingers, including, but not limited to, typing, filing, frequent keyboarding, mouse clicking and handling documents.
Occasional lifting or moving of office supplies or equipment up to 25 pounds.
Requires strong analytical, decision-making, and critical-thinking skills.
Must be able to read, interpret, and compose clear written and verbal communications.
Visual acuity required for tasks including, but not limited to, computer work, document review, and data analysis.
Must maintain strong organizational skills, confidentiality, and independent work habits.
Adaptability to changing priorities and effective professional communication with colleagues and customers.
Regular, punctual attendance and compliance with all company policies and procedures; occasional overtime may be required.
On-Site Requirements: In-office presence required for meetings, team events and scheduled days.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This list is not exhaustive; environmental conditions and physical requirements may vary depending on the specific office location, workstation configuration, or business necessity.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

Medical, Dental, and Vision beginning the 1st of the month following start date
401k with a company match
Standard 10 days PTO
Eligible for bonus plan
7 Paid Holidays
Eligble for OT pay if applicable
Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Apply on careers-yusen-logistics.icims.com About employer

More about this job

Skills

Customer service
Customer experience
Leadership
Coaching
Supply chain management
Logistics
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft SharePoint
Microsoft Teams
Communication skills
Interpersonal skills
Conflict resolution
Office equipment
Decision making
Critical thinking
Data analysis
Organizational skills
Confidentiality
Adaptability
Regulatory compliance

Report this job

Work requirements

Jobs in the United States