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Added 10 mins ago
Sr. CNC Programmer
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Deliver commitments on time per project team expectations, communicate status frequently with team members / functional manager
Added 10 mins ago
Sr. Supply Chain Project Manager
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As a Supply Chain Project Manager, you will play a key role in driving strategic initiatives within the Supply Chain and Digital Technology teams. You will focus on simplifying processes,…
Added 17 mins ago
A
Process Manager Sr
adecco
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- $67.9 USD / hour
· 5+ years of project, process, or program management experience supporting IT, data, governance, audit, risk, or compliance initiatives.
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UNAVAILABLE
…methods for maximizing revenue/margin and incorporation of technical solutions leading to program organic…
Added 31 mins ago
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Added 36 mins ago
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Association Sr. Manager of Accounting
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Sr Certified Project Manager IV
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This project is a business-focused project manager position and not a technical position Partner with the Executive team, business sponsors, IT Senior Management, and other team leaders to…
Added 1 hour ago
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SR LOGISTICS ENGINEER
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…environment. This involves supporting various phases of the project including ideation, execution, and performance tracking. Typical tasks include data capture and tracking, analyzing…
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Sr. RF Communications Systems Engineer – Ground Segment
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Reston, VA · Huntsville, AL · Denver, CO
…will be responsible for building and maintaining strategic technical capabilities crucial to the space-to-ground operations of spacecraft with diverse concepts of operations across a…
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Sr Project Manager
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As a Senior Project Manager at MKS Instruments, you will partner with cross-functional teams across Engineering, Product Management, Quality, Operations, Supply Chain, Information…
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Sr. Principal Systems Engineer II – Staff Systems Engineering Strategic Lead
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…talent, and managing the allocation of engineers to maximize program…
Added 1 hour ago
Senior Manager, Operations Management
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Camden, NJ
The Senior Manager, Operations leads site‑wide manufacturing at the Power Systems Camden, NJ facility, ensuring strong Safety, Quality, Delivery, Cost, and People performance across…
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Quality Manager
J L CLARK INC
Rockford, IL
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The Quality Manager must be able to effectively advise on management of process performance issues in the plant. Good personal interactive skills are essential for the training and coaching…
Added 1 hour ago
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Sr. Project Manager (MWC)
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- $170,000 to $270,000 USD / year
The Senior Project Manager will lead the planning, execution, and successful delivery of large-scale data center construction projects, including data hall fit-outs. This individual will be…
Added 1 hour ago
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NW NARCH Summer Institute Project Coordinator
Northwest Portland Area Indian Health Board
Portland, OR
- $28.08 to $31.38 USD / hour
This position serves on NPAIHB’s Research, Education, and Training team. The Summer Institute Project Coordinator reports to the NW NARCH Senior Program Manager (Sr. Program Manager). This…
Added 2 hours ago
Sr. IT Programmer Analyst Mainframe (Remote)
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Adhere to SDLC standards, including the preparation of project-related documentation as directed by the Project Manager.
Added 2 hours ago
AWS Sr. Technical Program Manager, Infrastructure, US West
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Added 2 hours ago
Sr. Technical Program Manager, Ads-Full-Funnel Agentic Intell
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Added 2 hours ago
Sr. Implementation Program Manager - Utah
YRH - PACKSIZE LLC
Remote, United States
Packsize is seeking a Senior Implementation Program Manager to lead complex customer implementations from post-sale kickoff through go-live, stabilization, and formal handoff. This role…
Added 2 hours ago
ERP Federal Financial Management Analyst (Sr.) - U.S. Citizenship Required
LED FastStart
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Participate in project planning, execution, and delivery activities to ensure successful outcomes and stakeholder satisfaction.

YRH - PACKSIZE LLC

Sr. Implementation Program Manager - Utah

Remote, United States

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Job details

Pay: What We Offer The salary for this role is $121,000-$151,000, however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience education / training, and any special skills.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description:

Senior Implementation Program Manager - Utah

About the Role Packsize is seeking a Senior Implementation Program Manager to lead complex customer implementations from post-sale kickoff through go-live, stabilization, and formal handoff. This role combines disciplined program management with customer success leadership, ensuring solutions are delivered on time and within budget while preparing customer teams to operate, adopt, and realize sustained value.

What You’ll Do Lead the customer implementation

Own customer-facing implementation leadership from kickoff through formal closeout and handoff, adapting governance for complex, multi-site, enterprise, or high-risk deployments.
Translate the sold solution and customer requirements into an outcomes-based plan with clear scope, milestones, owners, decision rights, dependencies, and completion criteria.
Build trusted relationships with customer leaders and cross-functional teams, aligning them around critical dates, readiness expectations, decisions, and implementation outcomes.

Drive program execution and risk management

Coordinate with Sales, engineering, Service, Operations, and other partners to confirm requirements and maintain the Implementation Specification Document and integrated implementation plan.
Manage schedules, budgets, costs, customer prerequisites, and cross-functional commitments across multiple concurrent implementations.
Maintain the RAID log, remove roadblocks, and escalate material scope, schedule, technical, customer, or commercial risks with clear recommendations.

Build readiness, adoption, and go-live success

Drive customer readiness across facilities, workflows, staffing, training, materials, systems, and operational support using clear completion criteria.
Lead onboarding, stakeholder alignment, communications, training coordination, and practical change management while surfacing adoption risks early.
Coordinate go/no-go readiness reviews, Customer Acceptance Testing, and go-live execution with transparent risks, owners, and contingency plans.
Lead early-life stabilization and confirm readiness, acceptance, training, and early-adoption outcomes before implementation closeout.

Close, hand off, and improve

Execute a checklist-based handoff documenting the operating state, adoption baseline, open items, risks, named owners, and next-step success plan for ongoing technical and commercial teams.
Provide concise status, decisions, trade-offs, and recommendations to customers and Packsize leaders, using influence to align teams and move issues forward.
Complete closeout artifacts and after-action reviews, using root-cause analysis to improve implementation practices, governance, and customer experience.

How Success Will Be Measured

Reliable execution: Milestones, schedule, budget, risks, and escalations are managed effectively.
Customer readiness and adoption: People, processes, facilities, systems, and training are ready for launch and early use.
Successful go-live: Customer acceptance is achieved, operations stabilize, and critical launch issues are closed.
Quality handoff and improvement: Open items and ownership are clearly transferred, with lessons applied to future implementations.

Measures may be tailored to the scope and complexity of the assigned implementation portfolio.

What You'll Bring

Bachelor’s degree in business, engineering, or a related field, or equivalent practical experience.
Five or more years of project or program management experience leading complex customer-facing implementations and multiple concurrent priorities.
Demonstrated customer and change leadership, including the ability to build trust, navigate conflict, and influence senior stakeholders and matrixed teams.
Strong technical acumen across hardware, software, integrations, and customer operations, with the curiosity to learn complex solutions quickly.
Clear executive communication and sound judgment, including the ability to translate complex information into decisions, risks, trade-offs, and recommendations.
Analytical, customer-centered problem solving with ownership, resilience, and the ability to use KPIs and risk trends to protect implementation outcomes.

Preferred Qualifications

Master’s degree in business, engineering, organizational change, or a related field.
Experience leading enterprise, Fortune 500, multi-site, or other high-complexity implementations, including budget ownership.
Experience leading customer readiness, onboarding, training, adoption, change management, go-live, and post-launch stabilization.
Experience developing implementation playbooks, readiness checklists, governance routines, executive reporting, and formal handoff practices.
Project, program, or change-management certification and experience with Lean Six Sigma, 5-Why, or similar improvement methods.

What We Offer The salary for this role is $121,000-$151,000, however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience education / training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.

If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.

Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

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Skills

Program management
Leadership
Risk management
Sales
Onboarding
Change management
Root cause analysis
Customer experience
Communication skills
Problem solving
Reporting
Lean manufacturing

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