Program Coordinator-Nutrition

The Nutrition Coordinator is responsible for the day-to-day coordination, monitoring, and support of Young at Heart Resoures nutrition programs, including congregte and home-delivered meal services. The position serves as the primary point of contact for senior centers, meal vendors, the Registered Dietitian, funders, and community partners. The Nutrition Coordinator provides technical assistance, tracks program requirements and documentation, and develops professional relationships that support quality nutrition services. This is a non-management position. The Nutrition Coordinator reports program concerns, compliance issues, and unresolved problems to the Cheif Operating Officer for direction and action. - Coordinate and support the day-today operation of the Agency nutrition program, including congregate and home-delievered meal services. - Serve as the primary day-to-day contact for senior centers and meal vendors, and develop professional, responsive relationships with center administrators, cooks, board members, volunteers, funders, vendors, and community partners. - Maintain regular communication with senior centers regarding program requirements, deadlines, service concerns, policy updates, documentation needs, and technical assistance. - Coordinate meal vendor activites, including communication with current meal vendor and other meal providers regarding meal service, deliveries, route concerns, ordering needs, special meal needs, client concerns, and other operational issues. - Track senior center and vendor concerns, provide follow-up and technical assistance, and report significant, repeated, or unresolved issues to the Chief Operating Officer. - Conduct formal general requirements and nutrition program monitoring of senior centers and nutrition services through scheduled on-site visits and desk reviews using Agency and funder monitoring tools. - Review nutrition program compliance with applicable Older Americans Act requirements, Agency policies and procedures, meal service standards, participant eligibilty and documentation, food safety and sanitation practices, temperature records, nutrition education, service-unit reporting and other required program records. - Document monitoring findings, communicate required corrective actions and follow-up deadlines, provide technical assistance, verify completion when appropriate, and report unresolved or serious compliance concerns to the Chief Operating Officer. - Coordinate the menu submission and review process for senior centers and work with the Registered Dietitian to ensure required menu review, approved substitutions, special dietary considerations, and applicable nutrition standards are adddressed. The Nutrition Coordinator will not independently perform duties requiring RD licensure or credentialing. - Coordinate nutrition education requirements and ensure required nutrition education is documented in AgingIS or other required systems. - Coordinate partcipant assessments, reassessments, and related documentation requirements and provide guidance to centers regarding proper AgingIS documentation. - Review AgingIS and other program records for completeness and accuracy, including meal counts, congregate and home-delivered service units, nutrition education records, C-6 information, and other required nutrition program data. - Provide training and technical assitance to senior center administators, cooks, staff, and volunteers regarding nutrition program requirements, food safety, documentation, service expectations, and Agency procedures. - Assist with planning and delievery of nutrition-related trains, meetings, and events, including adminstrator and cook trainings or conferences. - Respond professionallly to participant, caregiver, senior center, and vendor questions or complaints related to nutrition sercices and work collabatively toward resolution; report issues requiring management action to the Chief Op rating Officer. - Track key nutrition deadlines and required submissions and follow up with centers or vendor when information is late, incomplete or requires correction. - Maintain organized nutrition program records and provide program information needed for monitoring, audits, invoices, reports, and funder requests. - Identify recurring service, documentation, or compliance concerns and provide relevant information to the Chief Operating Officer for review and decision-making. - Represent Young at Heart Resources in a positive and professional manner with senior centers, funders, governmental representatives, vendors, community organizations, professionals, clients and the general public. - Support and uphold the mission, values, policies, and procedures of Young at Heart Resources and handle confidential information with tact and discretion in accordance with applicable privacy requirements. {=html} - Strong relationship-building and customer-service skills, with the ability to establish trust and maintain professional partnerships with senior centers, vendors, funders, and community stakeholders. - Excellent interpersonal, verbal, and written communication skills. - Professional, approachable, collaborative, and solution-focused work style. - Ablity to organize multiple programs, deadlines, documents, and follow-up items with strong attention to detail. - Ability to work independently, prioritize tasks, meet deadlines, and seek guidance when needed. - Ability to interpret requirements, communicate expectations clearly, and provide consistent technical assistance without losing sight of the needs of local senior centers and participants. - Conflict-resolution, negotiation, and problem-solving skills; able to address concerns calmly, fairly, and professionally. - Ability to identify patterns, follow issues through resolution, and appropriately report or escalate serious, recurring, or unresolved concerns to the Chief Operating Officer. - Comfort providing training, facilitating meetings, and speaking with individuals or groups; public speaking experience preferred. - Strong computer skills and willingness to learn new software, databases, vendor systems, and technology. - Ability to maintain confidentiality and use sound judgement when handling participant, senior center, vendor, or Agency information. - Ablility to travel throughout the Agency service area primarily by car and maintain reliable transportation as required for the position. - Abilty to perform moderate lifting, pushing, and pulling associated with meetings, trainings materials, or program activites.