Sales Manager

The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will development and execution of strategic sales and marketing initiatives to maximize hotel service and profitability. Interacts with clients, directs solicitation efforts, secures business, prepares and presents statistical and performance reports. Partners with the revenue management team to determine sales and pricing strategies adjust and manage rates and manage room inventory.

ESSENTIAL RESPONIBILITIES

• Drive Sales/Revenue and profitability while providing guidance and support to the hotel team.
• Solicit and negotiate business with new and existing clients through daily prospecting, outside sales calls, e-communications, referrals and networking.
• Participate in networking and civic organizations.
• Ensure the hotel provides the highest level of customer service to guests and associates alike.
• Work with Sales and Revenue teamsr to ensure pricing and revenue strategies are aligned with market in order to maximize revenue.
• Keep abreast and report on market trends, competitor's activities and client feedback in sales meetings and monthly reports.
• Responsible for client satisfaction by ensuring overall quality of group, transient and catering sales efforts in a friendly and professional manner.
• Ensures account productivity by maintaining client satisfaction and continuous rapport building through regular sales calls and proper file maintenance.
• Develops and implements special promotions to increase business from specific market segments.